I'm not a trained Customer Service agent, but I'm going to try this anyway: Louis and Stephen, what trackers were you wearing? What firmware version are they at? Dominant or non-dominant hand (if it's a wrist tracker)?
When people post about the date containing numerical sequences or other oddities, I always want to point out that "14" is really "2014" which spoils it. In related news, I am a horrible pedant. #saturdayff
Dear FriendFeed, I still love you but I have no time for you lately. Thinking of you and hope you're well. What's the weather like? Did you get time to do that thing at that place with those people? Hope so and hope that it was fabulous. Wow, look at the time. I have to go now, but promise to write soon. Much love from everyone here! Yours, me
I propose a new scale. The Showering Scoble Adoption Curve. It's a curve between the awareness/adoption of the general populous and people who would wear Google Glass in the shower. When talking about adoption of a new piece of tech, sit yourself on the curve appropriately.