Adam › Comments

"Excellent commentary. The notion of a business having to make money, even if they are a big-bad network operator is notably missing from many articles from many 'thought leaders' in this space. I don't think that the WHO have designated the iPhone as fundamental to living quite yet. So, until they do all those whinging about 'excessive charges' for this and 'outraged at pricing' for that have the oldest option in the free market book, ie don't buy it. I'm pretty non-plussed about the new phone which is exactly why O2 have decided not to offer me an incentive to prolong my contract. So, I'll make do. Well, actually I'll probably try and convince my wife to ditch her BlackBerry for a iPhone 3GS and then convince her that she wouldn't make use of the extra battery life as much as I would. Can't help but cast my mind forward to next year now, just so long as the battery lasts out." - Adam

"Excellent commentary. The notion of a business having to make money, even if they are a big-bad network operator is notably missing from many articles from many 'thought leaders' in this space. I don't think that the WHO have designated the iPhone as fundamental to living quite yet. So, until they do all those whinging about 'excessive charges' for this and 'outraged at pricing' for that have the oldest option in the free market book, ie don't buy it. I'm pretty non-plussed about the new phone which is exactly why O2 have decided not to offer me an incentive to prolong my contract. So, I'll make do. Well, actually I'll probably try and convince my wife to ditch her BlackBerry for a iPhone 3GS and then convince her that she wouldn't make use of the extra battery life as much as I would. Can't help but cast my mind forward to next year now, just so long as the battery lasts out." - Adam

"Excellent commentary. The notion of a business having to make money, even if they are a big-bad network operator is notably missing from many articles from many 'thought leaders' in this space. I don't think that the WHO have designated the iPhone as fundamental to living quite yet. So, until they do all those whinging about 'excessive charges' for this and 'outraged at pricing' for that have the oldest option in the free market book, ie don't buy it. I'm pretty non-plussed about the new phone which is exactly why O2 have decided not to offer me an incentive to prolong my contract. So, I'll make do. Well, actually I'll probably try and convince my wife to ditch her BlackBerry for a iPhone 3GS and then convince her that she wouldn't make use of the extra battery life as much as I would. Can't help but cast my mind forward to next year now, just so long as the battery lasts out." - Adam

"your Mum obviously never asked you to give her '3 rings' when you got there." - Adam

"your Mum obviously never asked you to give her '3 rings' when you got there." - Adam

"your Mum obviously never asked you to give her '3 rings' when you got there." - Adam

"I think what you\re seeing is the mainstream adoption of SMS as a business communication tool. The challenge is that on it's own it's not enough to warrant investment in a PC with Internet access. My local bike shop has the facility to send text messages out from their till system but because the till software vendor has put a crazy price on the messages, hoping I guess to try and make some extra money from the service, they don't use it. Instead the junior mechanic is instructed to type out reminders on his phone if he has any left on his bundle. I, as you know, am a huge advocate of the reply path. Using virtual mobile numbers pays huge dividends in customer service. It's also a very, very cheap way for call centres to handle customer enquiries, System receives a message from customer, automatically sends a message back setting their expectations 'Thanks for your message. One of our team will contact you within the hour'. Customer goes about their business. Call centre staff can..." - Adam

"I think what you\re seeing is the mainstream adoption of SMS as a business communication tool. The challenge is that on it's own it's not enough to warrant investment in a PC with Internet access. My local bike shop has the facility to send text messages out from their till system but because the till software vendor has put a crazy price on the messages, hoping I guess to try and make some extra money from the service, they don't use it. Instead the junior mechanic is instructed to type out reminders on his phone if he has any left on his bundle. I, as you know, am a huge advocate of the reply path. Using virtual mobile numbers pays huge dividends in customer service. It's also a very, very cheap way for call centres to handle customer enquiries, System receives a message from customer, automatically sends a message back setting their expectations 'Thanks for your message. One of our team will contact you within the hour'. Customer goes about their business. Call centre staff can..." - Adam

"I think what you\re seeing is the mainstream adoption of SMS as a business communication tool. The challenge is that on it's own it's not enough to warrant investment in a PC with Internet access. My local bike shop has the facility to send text messages out from their till system but because the till software vendor has put a crazy price on the messages, hoping I guess to try and make some extra money from the service, they don't use it. Instead the junior mechanic is instructed to type out reminders on his phone if he has any left on his bundle. I, as you know, am a huge advocate of the reply path. Using virtual mobile numbers pays huge dividends in customer service. It's also a very, very cheap way for call centres to handle customer enquiries, System receives a message from customer, automatically sends a message back setting their expectations 'Thanks for your message. One of our team will contact you within the hour'. Customer goes about their business. Call centre staff can..." - Adam

"Thanks for coming Ewan, you went down a storm. It was so well attended and people are gagging for the next one on March 10th. Just need to find another speaker that can match up to you ;)" - Adam

"Thanks for coming Ewan, you went down a storm. It was so well attended and people are gagging for the next one on March 10th. Just need to find another speaker that can match up to you ;)" - Adam

"Thanks for coming Ewan, you went down a storm. It was so well attended and people are gagging for the next one on March 10th. Just need to find another speaker that can match up to you ;)" - Adam

"I am part of it, and will continue to be. I haven't worked this long at it not to see the day when the operators finally give us what we need. This also precipitated my FoM summary blog post, at last, so thanks: http://www.adambird.com/2008......" - Adam

"I appear to be one of the crowd, and there was my Mum telling me all these years that I was unique ;) Thanks for a great presentation at FoM (in spite of your BT Openzone travails) though I think someone else might have said that already. Question for me is how do the mobile operators relinquish their stranglehold over the value chain which is standing in the way of the vision. I can't blame them looking nervously at their shareholders and what happened to the fixed line ISPs and saying "but of course we wouldn't throw away value like that". Problem for the rest of us, is that's what precipitated the last Internet boom. But then, it's that kind of challenge that gets entrepreneurs up in the morning. Looking forward to the new slidedeck." - Adam

"I am part of it, and will continue to be. I haven't worked this long at it not to see the day when the operators finally give us what we need. This also precipitated my FoM summary blog post, at last, so thanks: http://www.adambird.com/2008......" - Adam

"I am part of it, and will continue to be. I haven't worked this long at it not to see the day when the operators finally give us what we need. This also precipitated my FoM summary blog post, at last, so thanks: http://www.adambird.com/2008/1..." - Adam

"I appear to be one of the crowd, and there was my Mum telling me all these years that I was unique ;) Thanks for a great presentation at FoM (in spite of your BT Openzone travails) though I think someone else might have said that already. Question for me is how do the mobile operators relinquish their stranglehold over the value chain which is standing in the way of the vision. I can't blame them looking nervously at their shareholders and what happened to the fixed line ISPs and saying "but of course we wouldn't throw away value like that". Problem for the rest of us, is that's what precipitated the last Internet boom. But then, it's that kind of challenge that gets entrepreneurs up in the morning. Looking forward to the new slidedeck." - Adam

"I appear to be one of the crowd, and there was my Mum telling me all these years that I was unique ;) Thanks for a great presentation at FoM (in spite of your BT Openzone travails) though I think someone else might have said that already. Question for me is how do the mobile operators relinquish their stranglehold over the value chain which is standing in the way of the vision. I can't blame them looking nervously at their shareholders and what happened to the fixed line ISPs and saying "but of course we wouldn't throw away value like that". Problem for the rest of us, is that's what precipitated the last Internet boom. But then, it's that kind of challenge that gets entrepreneurs up in the morning. Looking forward to the new slidedeck." - Adam

"There is a positive. This should make spamming people with marketing nonsense less viable. The success of SMS is founded on it's ability to allow people to communicate. Having people broadcasting indiscriminately, ie not communicating but telling, devalues this service. I'm comfortable that if someone wants to send me a message it's going to cost them. It makes them consider whether it's really worth both our whiles sending me that information (ultimately I'll be paying). That way when I receive an SMS i can be pretty sure it's going to be useful/of interest to me. Marketers trumpet the fact the 90%+ of SMS messages are opened and acted on on receipt. Heaven help us if we get to the email situation where 50% of what we receive is junk. People will ignore the new message indicator and response rates will plummet. It'll take years for spam filters to find themselves into operators or onto our phones. By then then customer will have moved on. IMHO ;)" - Adam

"There is a positive. This should make spamming people with marketing nonsense less viable. The success of SMS is founded on it's ability to allow people to communicate. Having people broadcasting indiscriminately, ie not communicating but telling, devalues this service. I'm comfortable that if someone wants to send me a message it's going to cost them. It makes them consider whether it's really worth both our whiles sending me that information (ultimately I'll be paying). That way when I receive an SMS i can be pretty sure it's going to be useful/of interest to me. Marketers trumpet the fact the 90%+ of SMS messages are opened and acted on on receipt. Heaven help us if we get to the email situation where 50% of what we receive is junk. People will ignore the new message indicator and response rates will plummet. It'll take years for spam filters to find themselves into operators or onto our phones. By then then customer will have moved on. IMHO ;)" - Adam

"There is a positive. This should make spamming people with marketing nonsense less viable. The success of SMS is founded on it's ability to allow people to communicate. Having people broadcasting indiscriminately, ie not communicating but telling, devalues this service. I'm comfortable that if someone wants to send me a message it's going to cost them. It makes them consider whether it's really worth both our whiles sending me that information (ultimately I'll be paying). That way when I receive an SMS i can be pretty sure it's going to be useful/of interest to me. Marketers trumpet the fact the 90%+ of SMS messages are opened and acted on on receipt. Heaven help us if we get to the email situation where 50% of what we receive is junk. People will ignore the new message indicator and response rates will plummet. It'll take years for spam filters to find themselves into operators or onto our phones. By then then customer will have moved on. IMHO ;)" - Adam

"Ewan, it's a great example and something we'll certainly be throwing into the mix at our development meetings. We've recognised that demystifying the whole process for developers is key, though I have to say we do receive plenty of plaudits for the simplicity and performance of our APIs and SDKs already. Our developer site http://www.esendex.com/develop... has been revamped over the last few months and we've made all of our SDKs open source so it's very easy for developers to see exactly how to get the best out of our service. We'll be launching a new web application in beta to our customers shortly and the great news for developers is that this is using the same API and SDK that any of our customers can use, giving them full access to the power of the Esendex platform." - Adam

"Mark, in the right light at a certain time of night... ;)" - Adam

"Ewan, it's a great example and something we'll certainly be throwing into the mix at our development meetings. We've recognised that demystifying the whole process for developers is key, though I have to say we do receive plenty of plaudits for the simplicity and performance of our APIs and SDKs already. Our developer site http://www.esendex.com/develop... has been revamped over the last few months and we've made all of our SDKs open source so it's very easy for developers to see exactly how to get the best out of our service. We'll be launching a new web application in beta to our customers shortly and the great news for developers is that this is using the same API and SDK that any of our customers can use, giving them full access to the power of the Esendex platform." - Adam

"Ewan, it's a great example and something we'll certainly be throwing into the mix at our development meetings. We've recognised that demystifying the whole process for developers is key, though I have to say we do receive plenty of plaudits for the simplicity and performance of our APIs and SDKs already. Our developer site http://www.esendex.com/develop... has been revamped over the last few months and we've made all of our SDKs open source so it's very easy for developers to see exactly how to get the best out of our service. We'll be launching a new web application in beta to our customers shortly and the great news for developers is that this is using the same API and SDK that any of our customers can use, giving them full access to the power of the Esendex platform." - Adam

"Ewan, it's a great example and something we'll certainly be throwing into the mix at our development meetings. We've recognised that demystifying the whole process for developers is key, though I have to say we do receive plenty of plaudits for the simplicity and performance of our APIs and SDKs already. Our developer site http://www.esendex.com/develop... has been revamped over the last few months and we've made all of our SDKs open source so it's very easy for developers to see exactly how to get the best out of our service. We'll be launching a new web application in beta to our customers shortly and the great news for developers is that this is using the same API and SDK that any of our customers can use, giving them full access to the power of the Esendex platform." - Adam

"Mark, in the right light at a certain time of night... ;)" - Adam

"Mark, in the right light at a certain time of night... ;)" - Adam

"Mark, in the right light at a certain time of night... ;)" - Adam

"Mark, in the right light at a certain time of night... ;)" - Adam