Note that they don't know my name. - Amit Patel

I was tempted to switch to Verizon but I don't like them either, and AT&T has treated me reasonably well other than signal strength. - Amit Patel

What don't you like about Verizon, ? - Dan Hsiao

A few weeks ago they told me that they're going to use my physical address for ad targeting. Except it's not my physical address. It's some other random customer. - Amit Patel

They told me that I ordered FIOS. I didn't. - Amit Patel

They sent me someone else's billing information. - Amit Patel

They notified me that they're changing their terms of service to allow themselves to get into my home router and change the settings. - Amit Patel

They signed me up for global calling from the U.K. - Amit Patel

They told me they can terminate my internet account, and tell me what files I downloaded when. Copyright infringement level: 4 Notice ID: 959429260 Title: The Blind Side Protocol: BitTorrent IP Address: 72.84.246.103 DNS: File Name: File Size: Timestamp: 12-13-2009 00:13:15 UTC - Amit Patel

All of this when I'm not one of their customers. So I can't imagine how bad it would be if I were actually a customer of theirs :) - Amit Patel

That's quite a lot of reasons. :) But those failures aren't related to Verizon Wireless, right? (Not sure how integrated or separate the two are.) Overall my experience with Verizon Wireless has been really great. Great reception almost all the time, and great customer service. Other than my first year living in NYC, I haven't used Verizon's Internet services. - Dan Hsiao

Most of them are from parts of Verizon other than Verizon Wireless, but I have gotten stuff from Verizon Wireless as well. The reception is good and the customer service is good, so if all other things were equal, I'd like them more than AT&T, but I've had just enough "wtf" experiences with them as a non-customer that the threshold is a bit higher for me to switch :) - Amit Patel