Amit Patel
"The receptionists at Google always seemed overqualified for the tasks they were given. They smiled and pointed guests to the cooler full of free Naked Juice, explained how the massage chairs in the lobby worked, dialed the extension of the person being called upon and then consoled the visitor for half an hour or so until the Googler in question showed up. One result was that when given the opportunity to express themselves in more intellectually stimulating ways, they did so." - Amit Patel from Bookmarklet