Amy Sample Ward › Comments

"Search is a lot about discovery—the basic human need to learn and broaden your horizons. But searching still requires a lot of hard work by you, the user. So today I’m really excited to launch the Knowledge Graph, which will help you discover new information quickly and easily. Take a query like [taj mahal]. For more than four decades, search has essentially been about matching keywords to queries. To a search engine the words [taj mahal] have been just that—two words. But we all know that [taj mahal] has a much richer meaning. You might think of one of the world’s most beautiful monuments, or a Grammy Award-winning musician, or possibly even a casino in Atlantic City, NJ. Or, depending on when you last ate, the nearest Indian restaurant. It’s why we’ve been working on an intelligent model—in geek-speak, a “graph”—that understands real-world entities and their relationships to one another: things, not strings." - Amy Sample Ward

I love this spectrum map of the various kinds of online identity! Such a great resource for understanding and planning for community engagement. "The Identity Spectrum gives a understanding of the different kinds of identity that are possible in digital systems. They are not exclusive - you can mix and match. I will define the terms below and discuss mixing and matching below." - Amy Sample Ward

"Now that most public media stations have become active on social networks — with some combination of Facebook pages, Twitter accounts, blogs and YouTube channels — staff members at many stations are struggling with the question: Are we getting the most bang for our social-media buck? After all, building and maintaining a meaningful social media presence requires a significant investment of time — and it’s not always easy to measure the return on that investment. What does social media success look like, anyway?" - Amy Sample Ward

"Of the different trend-spotting and benchmarking resources, few are as important and authoritative as the "donorCentrics Index of National Fundraising Performance" published quarterly by Target Analytics, a division of Blackbaud. Yesterday in Washington, DC, Target's senior fundraising analyst Paige Grainger gave a terrific "state of the nonprofit industry" talk, which summarized key findings from Target's latest, 2011 Index. The full report is here.  Paige spoke at a luncheon that Care2 sponsored of the Direct Marketing Association of Washington (DMAW). Target's data this year was drawn from 80 different nonprofit organizations, 38 million donors, 79 million gifts and $2.5 billion worth of donations revenue (although it excluded any donations worth $10,000 or more). Channels covered included online, direct mail, telemarketing and canvassing." - Amy Sample Ward

Geri Stengel has a great guest post on Beth's blog. "Whether connected or cold calling, you can build long-term, valuable relationships using LinkedIn. Find out how easy it is. LinkedIn isn’t some stodgy place where people post their resumes. It’s a no- to low-cost database that is a rich source of information about potential major donors, board members, employees, and strategic allies." Would love to hear what you're doing on LinkedIn and how your organization has or has not found LinkedIn valuable! - Amy Sample Ward

"Blackbaud, Inc. (NASDAQ: BLKB) today announced that it has completed its acquisition of Convio, Inc., a leading provider of on-demand constituent engagement solutions. Under the terms of the merger agreement, Blackbaud paid an aggregate purchase price of approximately $325 million. Blackbaud financed the deal through a combination of cash and borrowings from its credit facility. “This is an exciting day for the Blackbaud and Convio teams. Together, we can build better solutions for nonprofits, and that’s what drives us,” said Marc Chardon, Blackbaud’s chief executive officer. “Convio’s strengths in online and social marketing, and subscription and cloud-based offerings complement ours, and will accelerate our ability to deliver more to the nonprofit sector.”" - Amy Sample Ward

"Donors who give through mobile text messages could soon have the options of giving a larger donation and setting up repeat text gifts, say the leaders of two of the organizations that oversee text giving in the U.S. and Canada. Jim Manis, chief executive of the Mobile Giving Foundation, and Bernard Lord, chairman of the Mobile Giving Foundation Canada, said in an interview that they are working with some cellular service providers to allow $20 donations—double the current $10 limit—and recurring donations, though they gave no timeline on when those features would be available." - Amy Sample Ward

I love this new free series from Causevox - get a video a week filled with great information and actionable tips to help improve your fundraising right away. I don't even primarily focus on fundraising and I'm finding it really valuable! - Amy Sample Ward

This is a terrific case study in the power of a/b testing on your websites - be it organization site, microsite, campaign pages, or even fundraising pages - to question everything and find what really works. Every time I do testing, I see the same thing that they note here: my instincts are wrong. We over-think things and the best way to stop is by testing! - Amy Sample Ward

When the Pew Internet Project first began writing about the role of the internet in American life in 2000, there were stark differences between those who were using the internet and those who were not.1 Today, differences in internet access still exist among different demographic groups, especially when it comes to access to high-speed broadband at home. Among the main findings about the state of digital access: - Amy Sample Ward

"Big news for the campaign for a bald Barbie: Mattel has agreed to manufacture a hairless doll. Mattel company spokesman Alan Hilowitz told HealthPop that the company will produce a friend of Barbie that will have wigs, hats, scarves and other accessories to give children "a traditional fashion play experience." The kids will have the option to remove the wigs and head coverings. The company stated that they will not be selling the dolls at stores, but instead will donate them to children's hospitals and other hospitals, as well as the National Alopecia Areata Foundation." - Amy Sample Ward

A group of inspiring, talented people! Please help us select a winner for the Care2 Impact Prize! "We invite you to cast your vote to help pick this year's winner of the second annual Care2 Impact Prize, which recognizes individuals in the nonprofit sector who have made an outstanding impact on the field of online advocacy, online fundraising or both. The winner will receive a cash award of $1,000, plus $1,000 to donate to their favorite charity. The prize will be awarded on Thursday, April 5th at the Nonprofit Technology Conference, during the awards luncheon. The deadline to vote is noon (Pacific Time) on Monday, April 2nd. Any member of the NTEN community is welcome to vote, but only one vote per person, per IP address will be counted." - Amy Sample Ward

"Many non-profits, NGOs and International Organizations are of two minds when it comes to sharing photos on the internet. On the one hand, they want their material to be shared as widely as possible, on the other hand they want to have total control. The decision matrix in below will help you decide which photos to share and how." - Amy Sample Ward

"The Global Journal is proud to announce the release of its inaugural ‘Top 100 Best NGOs’ list. The first international ranking of its kind, this exclusive in-depth feature will no doubt stimulate debate, while providing academics, diplomats, policymakers, international organizations and the private sector an insight into the ever changing dynamics and innovative approaches of the non-profit world and its 100 leading actors. Recognizing the significant role of NGOs as influential agents of change on a global scale, The Global Journal has sought to move beyond outdated clichés and narrow conceptions about what an NGO is and does. From humanitarian relief to the environment, public health to education, microfinance to intellectual property, NGOs are increasingly at the forefront of developments shaping the lives of millions of people around the world." - Amy Sample Ward

interesting use of pinterest to document the way black men are presented by the media - Amy Sample Ward

"UNICEF dedicated the 2012 edition of its flagship report, The State of the World’s Children 2012: Children in an Urban World, to the situation of children growing up in urban settings. Almost half the world’s children now live in urban areas; the report calls for greater emphasis on identifying and meeting their needs. The goal of the communication strategy was to raise general awareness of the issue and offer information and facts for grassroots advocacy. Social media has become an integral part of UNICEF’s outreach strategy for main publications and campaigns." - Amy Sample Ward

"The American Red Cross (ARC) has launched a digital operations center and digital volunteer program to coordinate response efforts during disasters, particularly when storm victims are huddled in a basement away from other forms of communication. The Digital Operations Center demonstrates the increasing importance of social media in emergency situations. The launch of a Digital Volunteer program will help Red Cross respond to questions and information from the public during disasters." - Amy Sample Ward

"Advertising can be a great vehicle to make a real, emotional connection with our audiences and to raise the visibility of a campaign or organization. But the expense of buying ad space can be a barrier to many nonprofits. Ads aren’t worth a thing if no one seems them, and ad prices are based on the number of eyeballs that will see them. That’s why Super Bowl spots are obscenely expensive while you see ads for local furniture stores in the middle of the night. It’s how the system works and it’s a conundrum. Social media may now provide an answer. A new online platform calledLoudSauce is looking to change that difficult advertising equation by introducing a simple way for individuals to amplify ideas they like." - Amy Sample Ward

"A stunning change with the new Facebook Timeline is that you can no longer have a landing/welcome tab for your business page. Everyone is going to land on your Timeline Page with the big cover photo. You’ll still have apps (tabs) but they’ll be even harder for people to find. Few people were going to Facebook pages already, fewer were clicking on the tabs, and now it will be nearly zero." - Amy Sample Ward

"Networked Neighbourhoods has been working with the BBC to test the potential contribution of an alliance of London neighbourhood sites, using the forthcoming digital switchover as a catalyst. With representatives from a number of London local networks and heritage media groups, gathered in the council chamber at Broadcasting House yesterday, we explored the ways in which neighbourhood websites could be used as part of a two-way public service information network." - Amy Sample Ward

"Drawing by Numbers introduces you to practical tools and online resources for visualising evidence. Tactical Tech's new project on data visualisation tools and processes for activism and advocacy. Over the next 12 months we'll review more tools, share work-throughs of first-time users adopting data viz software and release more Data & Design How-to's." - Amy Sample Ward

"There’s no question that Pinterest is the hottest social network right now. From your friends and family to celebrities, athletes and designers, everyone’s pinning visually interesting content. But did you know that non-profit organizations are pinning, too?" Have you tried Pinterest? Do you think it would be valuable for your organization or a waste of time? - Amy Sample Ward

"When your leadership has Shiny Object Syndrome, you’ll often come to work to find newspaper clippings on your desk or links in your email all about the Next Big Thing. There will be a note attached that says, “Let’s do this!” You’ll sigh inwardly, instantly thinking of a dozen reasons why it probably won’t work or why you lack the time and energy to give it the best shot possible (mainly because you’re probably still wrestling with the previous Shiny Object du jour), but you’ve fought and lost enough battles of this type to know that you might as well suck it up and do what they’re asking. The problem with Shiny Object Syndrome is that it operates on the assumption that because something is “popular” (like, say, Foursquare), then simply using it will guarantee success for your organization. This isn’t always the case. In fact, it rarely is." - Amy Sample Ward

Interesting inforgraphic about the "Connected Generation" - what do you think? "It’s hardly news that young adults are the most digitally connected, but now Nielsen has come up with a new name for this group based on their common behaviors: “Generation C.” The C stands for “connected,” and the group comprises Americans between 18 and 34 — who are defined by their digital connectivity, Nielsen and NM Incite’s U.S. Digital Consumer Report says. They consume media, socialize and share experiences through devices more than other age groups." - Amy Sample Ward

Very interesting new infographic helping dissect data from a national poll examining whether or not Americans trust the media during political peaks. "The survey revealed the dramatic lack of trust Americans hold for sources of election news of all mediums. Of the six media types explored in the survey (cable news stations, network news, newspapers, talk radio, internet news sites, and blogs and social media), 'traditional' news outlets scored highest in terms of perceived credibility compared to newer and less traditional mediums..." - Amy Sample Ward

"There are few companies that can afford to not label themselves as green and something similar is happening to the word social. From corporate social responsibility to social business to social investment, previously limited to charitable activities and workers' rights, social is on the march to becoming the new green. As with any label, ubiquity is as much a measure of success as a sign of abuse. And as with green we have to smarten up and learn to ask the right questions. For social impact some judge by good intention, while others measure by human development indicators or complicated calculations on social rates of return." - Amy Sample Ward

"The OccupyLondon tech team is pleased to invite Occupiers and friends from the Open Source software community all around the world to participate in the biggest series of global Occupy code sprints yet, the Spring of Code." - Amy Sample Ward

"Back at the start of January I set myself the target of publishing twelve posts on trends I think are going to prove important to digital fundraisers this year – both as a means of kick-starting my own thinking after the holiday season and to help inform your planning considerations at this key time in the year." Check out the 12 Trends, from Personalized Video Thanking to Ebooks to Digital Fundraising Staffing! - Amy Sample Ward

"TechSoup’s annual Digital Storytelling Challenge (TSDigs), powered by Lights. Camera. Help., combines professional instruction and friendly competition into a hands-on media-making project." Learn more about the various educational programs planned and how to submit either your one minute video or five photo presentation to the competition! - Amy Sample Ward

"We're excited to announce that the Technology Leadership Academy is returning in 2012. Even better, thanks to the generous support of Google and the Andrew W. Mellon Foundation, we're able to offer the Academy at no charge to qualifying organizations. The Academy gets at the very heart of what NTEN does. We believe that with improved tech leadership, nonprofits like yours will provide more and better programs, inspire more communities, and involve more volunteers to share their time." The deadline to apply for the next learning group is February 24th! - Amy Sample Ward