I like having each service as an individual contact. Much easier. Can we see the same for Pownce?
- Chris Nixon
Well, IMified has taken bot to a next level.. I even created a customized option to check my google calendar appointments for today (a quick schedule for today) by interacting with bot! Not sure, if they have one for Pownce..
- Jigar Mehta
from bTT
One year later. Just bumping this because it's the one year anniversary of the only item on FriendFeed to get more than 400 likes. (452 at the moment)
- Ken Sheppardson
Google the word "knol". The Wikipedia page appears above the Google one.
- Barak B
I thought Google was always a content company.
- Justin Whitaker
@Barak B: And yet on Yahoo!, the Google page comes above the Wikipedia article! The irony!
- Jake (aka Jawee)
@Jake: Ha! Had to keep checking. On MS's live.com Wikipedia page is first. On ask.com they have a bunch of other pages followed by a Google Knol sub-page. Wikipedia doesn't appear on the first page of results at all.
- Barak B
Scoble "likes" items to bring them to the attention of those who follow his feed. It's not an emotional response. It also is his only option if he wants to highlight it... and not comment.
- Louis Gray
Lighten up Louis - I'm sure Robert can speak for himself
- Brian Sullivan
Louis, that type of social behaviour is not alone a scoble thing :)-
- Peter Dawson
interesting, scoble "liked" my post but then removed the like. i also think like should be renamed to share to avoid these issues in the future.
- Allen Stern
I thought changing it to "mark" would work as well.
- Brian Sullivan
I don't Like that PodTech failed, $7.5 million in VC cash and today they were sold for for less than half a million dollars. I know Robert, Jeremiah, John and Vallery, but no one is ready to tell the story
- paul mooney
I'm cool with telling the story. I just need a couple of glasses and wine and a lot of time to tell it first. Podtech was screwed up by a number of decisions. Everyone played a part, but I sure learned a lot about how a company can screw up big time. Major learnings for me? 1. Have a story. 2. Have everyone on board with that story. 3. If anyone goes off of that story, make sure they get on board immediately or fire them. PodTech did none of the three and I'm sorry for my part in not making the three happen
- Robert Scoble
Not all ventures succeed though. How many 'fail' for those that succeed? It pays to take a pragmatic view. I think it's a hot market, and the impetus to succeed is high, eventually some will break
- Mo Kargas
Other things I learned: 1. Make sure people are judged by the revenues they bring in. Those that bring in revenues should get to run the place. People who don't bring in revenues should get fewer and fewer responsibilities, not more and more. 2. Work ONLY for a leader who will make the tough decisions (see above). 3. Build a place where excellence is expected, allowed, and is enabled. 4. Fire idiots quickly (didn't happen at PodTech -- even if you count me as one of the idiots).
- Robert Scoble
We get so much coverage of companies when they launch, when they're growing, etc. I'm hoping that someone writes an in-depth piece on what went wrong at PodTech so that entrepreneurs can learn from this. There is so much that you can learn from failures.
- Mike Doeff
Other things I learned: 1. if your engineering team can't give a media team good measurements, the entire company is in trouble. Only things that are measured ever get improved. 2. When your stars aren't listened to the company is in trouble. 3. When your stars start leaving (Gillmor and Owyang left before I did) the company is in trouble. 4. Getting rid of the CEO, even if it's all his fault, won't help unless you replace him/her with someone who is visionary and who can fix #1,2,3.
- Robert Scoble
My only thought is, how much longer does PodShow have?
- Christian Burns
Robert: Thanks for all the insights from the "front". It's no fun being in a business failure. :-( But the lessons there are immense. I learn a hell of a lot from my failures...
- Mitchell Tsai
Mike: I'm not going to be the one who writes that. Much of the worst stuff is too personal. Failures of companies often happen around failures at the leadership level. Telling why things failed means telling off investors, executives, and others (and even me). Not likely to happen because that'd mean burning bridges and I'm just not willing to do that. These people have too many friends. :-)
- Robert Scoble
My vote is for assimilation into something bigger. They bought it to "right the wrongs" and flip it to someone else. Heck, at 500k, it's a bargain right now...IF things are cleaned up.
- Bradley McSpinn
Brad: almost all of the talent left. What's left now is not much that's worth much. The revenues came because of our social media leadership. That's what Furrier really had in his hands. Owyang. Me. Cunningham. Jones. Gillmor. The rest of the stuff was a pipe dream that didn't lead anywhere, which is really why the company burned through $7 million (plus several million in revenues).
- Robert Scoble
@louisgray I've often wondered if there was a better option than "like" and "unlike" would be nice to see "interesting" there are many times when I see something that is interesting but I don't "like" it.
- michael sean wright
Although I'm sorry to hear this happened, Robert, I'm really appreciating the lessons you're passing on. Valuable stuff, thanks. :-)
- Brian Carter
Louis is correct. I didn't "like" this. I just thought it was interesting for you to read.
- Robert Scoble
I'll second Brian. Thanks for sharing, Robert.
- Chris Baskind
"burned through $7 million (plus several million in revenues)" ?? wow thats a lot of mulla to burn thru .. net net at least 10-12M ! For what a 10 member team and within like 2yrs ?? you all must have had rock star status... did you have a chauffeur driven car Scobles ?
- Peter Dawson
Well dish them up, Eric. The aspect of full disclosure is part of what I love so much about FriendFeed.
- Bradley McSpinn
tell tell Eric.. the topic is hot :)_
- Peter Dawson
I honestly hate to hear of the downfall of any credible social media, especially in the means by which this story unfolded. Glad to see you're in better company these days, Robert.
- Bradley McSpinn
Peter: there were more than 30 people and dozens of contractors working at Podtech. Only a couple brought in any sizeable revenues.
- Robert Scoble
Misteps aside, did PodTech have a viable opportunity, or was it ultimately doomed from the start? Clearly any company that's not run as a meritocracy has little chance for success.
- Brian Edwards
Although Robert's response to Mike Doeff is probably true (that the backstory to companies that fail are too personal), I agree with Mike that a post mortem of entrepreneurial endeavors would be very useful. Case studies can change the names to protect the not-so-innocent too.
- David Muir
grrrrrrrr.. I wish FF has button at bottom of thread 4 ease of commenting..anyhoot @Sean even at 40heads - it still does not make sense. Unless you tell me that all 30 members were getting $100K and dont 4get startups pay less and give more in share holdings !!
- Peter Dawson
Do I dare bring up the how did they expect to pay back 7.5 million in V.C. through such extremely niche content question?
- Paul Colligan
Sean: engineers in Silicon Valley cost more than $100,000 per year. Podtech had a chance in the Social Media World but spent too much to build its own platform and never delivered on that. We also didn't work together and that is another failure in a startup.
- Robert Scoble
I am going to write an in depth post on this story. It's huge. There are many lessons. Scoble's view is from his perspective but there is a big picture that goes way beyond Scoble's view and that has to do with building a company from a zero stage. I've moved on from a year ago after I was forced out by the board. We made some mistakes but directionally correct. Sure if I had a mulligan things might be different but a business strategy, financing strategy, and team strategy are part of the story..
- John Furrier
john: I am looking forward to your post.
- Robert Scoble
There are many lessons to learn that I'll post about. PodTech had a great chance and pioneered some of the best practices in social media. One thing that I'll talk about is the difference between self financed growth strategies and venture backed growth strategies.
- John Furrier
I'm looking at this from way on the outside. The value of my perspective is that I know nothing about internal management, visions, discussions, factions, or what have you. All I can say is that from afar, I never got any brand coherence from PodTech. Was it news? paid corporate marketing videos? analysis? community? There were some powerful personal brands--I still follow them in the PodTech diaspora--but it felt they never cohered into a PodTech identity. (That doesn't mean losing personal identity.)
- Michael Markman
Michael: exactly. We never played together as a team. It is why entrepreneurs need different skills after they start their companies. It is not enough to sell people on a dream. You must coach your way to it too.
- Robert Scoble
Great to work with John, Robert, Valarie, Kevin E, Jennifer J, Michael K, Jeremiah. Like many Web 1.0 / 2.0 companies, those in social media face the challenge of business model. There are lots of bigger train wrecks. But unlike PodTech, no one created enough of a brand (good or bad) to even be remembered in this conversation. There are more to come.
- Brad Baldwin
Brad, so does this mean you're looking for something new now, or are you still with PodTech's new owners?
- Jesse Stay
from twhirl
When exactly are people supposed to use PodTech? At work... but too time consuming... people hate slow voicemail and want email. In the car, maybe. At home, may not want to address work topics. At least they had the cojones to cut bait.
- Indio Apache
from twhirl
John Furrier, I'm also very interested to hear your stories.
- imabonehead
I think this is one of the best conversations I've ever seen on Friendfeed or in a blog. The perspectives are great. From my outside point of view, and from the vantage oint of having worked with literally hundreds of entrepreneurs, I think Podtech didn't exactly know what it was doing from a brand standpoint, other than being "cool." It was VERY cool, but so was pets.com,There also has to be a viable business model, and I don't believe revenue from sponsorship is enoough.
- Francine Hardaway
With all due respect to their "failure", half a million dollars ain't that bad! What puzzled me from the beginning, is what permission do they have to record and publish many of the talks. Did all respectful speakers surrender full "replay/distribute/resell" rights to their sessions? This doesn't apply to interviews, but a lot of recordings are from professional talks and seminars...
- Adi Rabinovich
I have been thinking about what Furrier said about me not having a full picture of what went wrong. First of all I don't think he is right, but if he is I will add one last learning: never work in a VP position when those above you don't share a complete picture of the business with you. Especially when that business is a social media one that was pushing transparency and community values.
- Robert Scoble
PodTech introduced me to Thomas Hawk. Robert Scoble took a risk and left Microsoft for PodTech for more money and to make his mark ouside of MS. The back story would be interesting to hear. I agree with Francine Hardaway in this this is one of the best conversations I too have seen on FriendFeed. Honestly, I'm an audio listener. I never could support PodTech as a viewer unless you count Photowalking. I did not know that John Furrier was forced out. So who bought PodTech?
- Maury Estabrooks
Pathetic that people cheer at someones failure. Regardless, I know - don't go there- just freakin sad.
- Rocky Barbanica
What will happen to your videos? You guys did good work there.
- Andrew Feinberg
Andrew: our old videos belong to Podtech. I hope they donate the tapes and archives to the Computer History Museum.
- Robert Scoble
I'm looking forward to hearing an open discussion of what went wrong. I think startup entrepreneurs like me ca learn a lot from this.
- Andrew Warner
Hope the 2-3 hours of video Scoble recorded of CrossLoop way back doesn't go away
- Mrinal Desai
One thing, Andrew, you could learn - don't alienate those about you. Be strong enough and have the courage to bring everyone on the team together and make them all feel that their contributions are appreciated.
- Rocky Barbanica
...and be smart enough to put the company on Chemotherapy when cancer is detected.
- Rocky Barbanica
Robert was kind enough to take me to Podtech and introduce me to John when I was in town last May. I think it's very sad that it didn't work out. People put their hopes and dreams and very soul into startups. But then, "failure" does have a lot of value, as we can all see from this thread. Hopefully, for everybody involved Podtech was a good stepping stone to something else that's...
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- Dawn
@ Scoble. I am copy pasting a comment from Mathew Ingram's post on this topic. I liked the comment and hope you would shed some insight into its questions. The comment follows: "Is anyone at Fastcompany Inc. reading this? What has Scoble really learned? What is Fastcompany.tv's story? How do Fastcompany.com, scobleizer.com, scobleizerTV, Fast Company Live, WorkFastTV, PhotoCycle, Qik,...
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- Bilal Hameed
Bilal, perhaps you and anonymous commenters at Mathew Ingram's blog should mind your own business. Demanding revenue and profit numbers, etc., is outrageous.
- Dawn
As much as anyone who is 'in it for the tech' hates to admit it, revenues are simply essential for any business. I can't even count the number of times in y old company business development came down and said 'do this and this please' and I was like 'it will take 3 employees 2 weeks of time to do this, how much money will we get for it?' and the answer was 'oh, no revenues, we just think it would look better.' Revenues matter.
- Andrew Leyden
Did the rights to the Vloggies go with the sale? I know Irina would love to have her idea back.:) A lot of the talk here is how Podtech was a "social media" company, where it always looked like a "video production/distribution" company to me. Is there a difference in Podtech that I was missing? There is definitely a great case study in how companies interact with creative professionals and communities somewhere in here.
- Schlomo Rabinowitz
Bilal: the changes to WorkFastTV actually were made due to community feedback. If it weren't for the community feedback, those changes would never have been made. What is FastCompanyTV's story? We are having conversations with business and tech innovators to understand how the "fastest companies" are building value for their customers and we'll use the most interactive methods around to...
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- Robert Scoble
FastCompanyTV is making our bosses happy (we're bringing in more revenue than is being spent) but we're a private company so we don't discuss our finances in public. About our audience. I'd argue that I know more about our audience than any TV show does and we're soon going to require loging into FastCompanyTV to comment. Who is making tough decisions? I have a boss and he has a boss but the community is really our ultimate boss.
- Robert Scoble
Schlomo: no, there's no real difference in the end. That's why PodTech failed. It squandered (didn't listen to, or make use of) its social media stars. I don't know what'll happen to the Vloggies trademark and domain. I assume the new owners will keep those, I'd assume Irina can negotiate with them. Andrew is right. Dawn, thank you, appreciate the support.
- Robert Scoble
PodTech and John's earlier work (circa 2005) was why I got into podcasting. It's why I co-founded PodCamp. It's why I thought there was a great opportunity to make interesting media in the tech space. Between PodTech and IT Conversations, I learned tons of larger picture information that saved my company millions of dollars. When all the "cool kids" showed up, I had high hopes like everyone else. But that's also when things diffused in a weird way.
- Chris Brogan
What a wonderful discussion. I am waiting for John's post. It will surely clear a lot. I know John personally and I like him. Let's see his opinion and see what the next steps for everybody are.
- George Athannassov
some of Those videos that Scoble did for podtech have had huge impact on me
- Christian Burns
Posted a longer essay on this, and podcasting as a business. My question: How does the $500k sale price relate to missteps by the company, as opposed to fundamental problems with podcasting as a business? -- http://www.thestandard.com/news...
- Ian Lamont
I pointed this thread to a friend of mine, not a geek , but a "thinker" and who dabbbles in M&A, Hedging and all that nice fund style mngt. His comments were. "listen there are lesson to be learned everywhere, the founders should be thankful that this is only a 10-12M cost of learning curve. All startups face a risk, all investments have risk. Its only throgh failure that people learn to mature and grow. All good things that flourishs are by-products of many failures" . Oh well, I digress.
- Peter Dawson
It was certainly an interesting ride for the almost year I was there. One thing I could never understand is why PodTech felt it needed to build its own media player and distribution platform when there were several potential partners that were already years ahead of PodTech's development. Blip.tv or Castfire could have easily saved PodTech a shit ton of cash while delivering better features and stats reporting. I suspect with an engineering team in place, they needed something to do.
- Eddie Codel
Eddie - Can't agree more, but this is just one of the many missteps that appears to have happened. Roberts level of transparency on the topic gives us a great opportunity into what can go wrong in a start-up. The core issue appears to be a lack of leadership at many levels. If an honest post-mortem can be written it will surely benefit anyone looking to build their own startup.
- Jim McCusker
Yeah, predictable. But in even stranger recent news Mevio just got a bunch of cash dumped on it, for whatever reason. Maybe the investors want a tax write-off.
- Sean-Michael Robinson
i remember Scoble there. thats about it. which is a big part of the problem, which shows do they have?. when did they really make great content?.
- Josue Salazar
S., What do you want it to push to that it doesn't do now?
- Vince Green
I hope Gmail steps up and delivers what MobileMe is currently offering. Along with email, it pushes contacts, and the calendar.
- Michael Carter
IMAP is a pull technology like POP3. You can set your iPhone to pull messages at a certain interval. But that is different than push. There is a proposal out there for P-IMAP which would be a push version of IMAP.
- Michael Carter
gmail already has push...read up on imap idle...
- Rob
IMAP IDLE feature makes it quasi-push. True push assumes your mobile can go deep sleep, no sockets open, but on mail arrival to your mailserver, your mobile network makes special paging, wakes up terminal and it gets mail -- this is what Crackberry does with special support from operators. If this is too much techno/expensive/over-needs - go configure your mobile for IMAP IDLE
- A.T.
Gmail does not yet function completely as push since there is no support for actually having messages *pushed* to the phone. The IMAP server has to be queried and then mail _pulled_ from it, rather than having that new mail *pushed* to the device automagically. Methinks Michael Carter said it best.
- Scott Jarkoff
if I'm not mistaken, I think google lacks the IDLE functionality that allows push to work.
- Gregory Cohen
BlackBerry has had full push Gmail (and Google hosted mail) for a couple of years now. I generally see the message on my device before it shows up in Outlook or my web browser. It also has full push for Yahoo and Hotmail/Windows Live, and it's all included in your basic BlackBerry service. It's not via POP or IMAP, either, they have some kind of deal with RIM, but I'm not sure how it works on a technical level... It doesn't do calendar, tasks, or contacts though, which would be nice.
- David Andrzejewski
some of the comments I saw before they got deleted were maybe harsh but they weren't personal attacks. they were about the quality of the show not about attacking you or shel. you just deleted every negative comment.
- Marcel Weiß
All comments except one sycophantic one was deleted. And that one looked like it was written by PR. I am really surprised. My suggestion would be to turn off comments. FastCompany is a censor? That's not something their PR people would like as a lead item.
- Frank Roche
To all the folks crying here -- Here is an idea. Create a better show you can. And please don't whine if your comments got deleted. Don't want to get your comments deleted - here is an idea - setup your blog, write a blog post on your blog criticizing to your hearts content. Nobody will delete that.
- Vic Podcaster
Is there any way to delete @vic's comment here? It seems overly negative and sarcastic.
- Frank Roche
This cottage industry that has formed around criticizing Robert and Shel is getting tired and worn. I think the people who are complaining are being disingenuous when they say they are just looking after SAP's money. No one seems to complain about the production quality of certain poorly lit loudmouths spewing in front of an isight. The censorship issue is clearly a red herring. I think someone is jealous of a couple of guys who actually have a sponsorship.
- Oldengrey (Jay)
The comments were attacks and were not constructive criticism.
- Robert Scoble
That's simply not true. I read the comments myself. They were hardly personal attacks.
- J T. Ramsay
Robert, please define "constructive criticism" as you see it. It makes no sense that some of those comments were deleted.
- Slobokan
@Scoble - you are normally pretty open about stuff. But your reply seems like a pretty lame cop-out.
- Tom Quinn
blackmailismylife: well, we judged them as attacks. There is, like Jay noted, a group of anonymous people who are just saying negative things about Shel in a way that's personal and attackive. I'm not going to put up with it anymore, at least on FastCompany.tv. Wanna do it somewhere else, like here, fine.
- Robert Scoble
Constructive Criticism: next time ask a question without saying "um." Attack: you're an idiot.
- Robert Scoble
Jay: that's cool. Comment policy is important. It's not that I'm getting it right. I used to be far more open to letting people post whatever they want, but I'm definitely changing my view to match what you posted.
- Robert Scoble
I used to run a pretty busy community driven website, and was continually surprised at the amount of time and effort people would put into fighting with each other over the most petty and seemingly innocuous things.
- Jonathan Beckett
Tony: we wrote a book together, are friends, and I like him a lot -- he's helped launch dozens of companies in Silicon Valley. Loyalty in life has served me well.
- Robert Scoble
Tony: well, there will be major changes to the show starting on Friday. I'd love to hear your feedback about how the show goes. Your feedback IS being heard.
- Robert Scoble
1938 should shut up and move on. This crap only gets press because people keep trying to create a scandal.
- Andrew Ruess
from twhirl
The expression "jackalling" is sometimes used to describe the work done by a subordinate in order to save the time of a superior. (For example, a junior lawyer may peruse large quantities of material on behalf of a barrister.) This came from the tradition that the jackal will sometimes lead a lion to its prey. In other languages, the same word is sometimes used to describe the behavior...
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- Oldengrey (Jay)
Trying to create a scandal? Naw, I don't think so. I think people are just concerned about legitimate comments being deleted from fastcompany.tv. It reeks of censorship from within, and it does not look good from the outside.
- Slobokan
Censorship is an issue here. Deleting comments after the fact is not a good thing. If you don't have a policy then at least have comments placed in moderation first so they never appear. The fact that they were public and then removed just looks bad.
- Tom Quinn
Only one of the negative comments was preserved in Google's cache, but I for one would have left it up. Yes, it included the statement "Shel...do yourself a favor and go away," but it did include a valid comment about having the subject of the video actually appear within the first two minutes of the video.
- Ontario Emperor
@Ontario Emperor: Just Googled the comment you mentioned. Reading the whole comment I can see why it was deleted. Have I read worse comments on say Digg? Yes, but let's agree it would have been fine for the person to leave their feedback that they wanted to see the guest Tim Ferris before 2:27 minutes into the show, sign their name to it, and leave it at that.
- Loren Heiny
Someone should setup a comment mirror site or a wayback machine of sorts for blog comments.
- Eddie Codel
Sometimes bad PR may be good PR and I wanted to watch the interview myself: But I have a question Is there a low(er) bandwidth feed available, preferably without Flash?
- Arnd Gronenberg
Lots of professional media sites remove comments for a number of reasons. I'm happy to review the comments again tonight, but FastCompany’s initial review (they were deleted by a team at FC) were that they were pretty classic “troll” attacks. Sites such as NewYorkTimes.com review all comments for personal attacks before posting comments and we have adopted a considerably more open policy than this. But we'll consider all suggestions as to how we should handle our comment policy.
- Robert Scoble
Mooney: that's not constructive. How would you improve them?
- Robert Scoble
You know who you remind me of? The U.S. Government, you subdue all dissenters
- Andrew Fielding
Andrew: really? I didn't delete your comment here, so that proves you are wrong. There are plenty of ways for you to make personal attacks on the Internet. It's just that we're not going to let you do that on our properties. That's what Valleywag, your blog, or FriendFeed is for.
- Robert Scoble
Mooney: I'll personally review your comments shortly, it's also possible our spam filter is catching some of them. A couple of mine are held in moderation too.
- Robert Scoble
I don't see the big deal. People need to stop hyping this up. Companies have a responsiblity to mitigate risk. Taking down hate speech, abusive language, etc. is not a bad thing. Scoble can use FF, and/or his blog to 'keep the conversation' pure if needed. It's not like FC is the ONLY place for a discussion to occur. 1938media needs to chill.
- Ryan
@Robert - this can be an important point "but FastCompany’s initial review (they were deleted by a team at FC)" - does that mean you and Shel (and I haven't watched, so I don't know) did or did not participate or direct the deletion? Maybe there should be some way to keep the comment, since part of it could be useful, and delete the personal attacks with [PA deleted by admin]
- Sean
Don't see what a lot of people are complaining about. FastCompany has every right to remove comments from their own site. If anyone is upset by this they can post their comments elsewhere. It's not like there's nowhere else to post such comments.
- Paul Grav
I think you may have coined the word 'attackive'. Nicely done!
- Seth Eagelfeld
As far as I see it, a blog author or company has the right to remove whatever comment they want if it reflects negatively on the site or the authors. Free speech is one thing, but it's another when you have someone's name and reputation on the line. I support Robert in the decision. Don't let the trolls bait you anymore.
- Haggis (Sean Loyless)
Thanks for posting the link - but your terms of service open to a blank page (checked on several browsers) and are on fastcompany.com rather than fastcompany.tv - there's no link at all on the fastcompany.tv site - how is someone to know what the comment policy is? Can anyone actually open the terms of service link on fastcompany.com??
- Matt Craven
There's nothing censoring you from saying what you want but, when you are on someone else's "turf" ..even if it is virtual turf..it's their rules. They aren't telling you that you can't speak at all or, you can't say something on your own space. They are just making sure their own site has the look and feel they are striving for. Otherwise, everything would turn into Digg or YouTube with comments. It's not "censoring". It's saying "Go somewhere else."
- Candace
Sean: Shel was not involved in deleting the comments. My bosses told me they were doing that and I agreed with them. So, the responsibility is mine, but there is a team watching the comments and deleting ones that aren't constructive criticism.
- Robert Scoble
Seth -- I'm wondering if there's a way to be constructively attackive or if being attackive is inherently personal and destruckive.
- Omar Gallaga
I wasn't making a personal attack, I was just saying using a politically charged analogy to say that I believe deleting anything other than spam or vulgar comments is something that shouldn't be done as it blocks the ability for other readers or viewers as it may be in your case, to see what others are thinking. I do however appreciate that you are taking a stance on this and looking in to it. I was going to say more but it seems that there is a maximum limit for comments on FF.
- Andrew Fielding
Strange, the Service Terms won't load for me. No 404, just no content at all. I value sites that remove nonsense comments and spam, but often find the legitimately critical comments the most interesting. The grey area, of course, is tough, and will obviously piss off people one way or the other. Sometimes the "x comments below your threshold" approach is worth the complexity. Let people see the nonsense if they really want to.
- David Sky
Think you could take a hard lesson from @garyvee - Leave everything up. Taking stuff down leads to harsh discussions like this. Leaving it up rallies your supporters and in the end leaves you better off.
- Mark Drapeau
Weird, I'm getting a blank page now too. I'll get the tech guys to figure that one out. Sorry. I think a server is barfing.
- Robert Scoble
Mark: good point, but this is a business site and we're looking for a different tone to the comment area than, say, you'll see on Gary Vaynerchuk's site, or here on FriendFeed.
- Robert Scoble
I guess I don't really understand why you folks think that you have some sort of "right" to have your comments--legitimate or otherwise--displayed on FastCompany's site. I'm not a big fan of the material, but I sure don't have any expectation that FC will "publish" my feedback, even if it is constructive. If you want free/open conversation, you have blogs, FF, twitter... lots of venues. Nobody's "rights" are being violated.
- Ken Sheppardson
@Scoble...if this was still your personal site with no affiliation with FastCompany, SAP or any other, would you have handled this the same way?
- ryangraves
At the end of the day, it’s the right of the owner of the blog to have whatever TOS they want. People have to expect that a more mainstream pub will have stricter policies than a personal blog five people read anyway, no? Still, that’s no guarantee because everyone runs things differently. (Just scan the crap on Huffington Post, YouTube or Breitbart and see that TOS mean jack there.) I’ve also seen personal blogs ban people for things like opposing viewpoints. Bottom line: It’s FC’s blog—it’s their rules.
- mtlb
I have to agree with Mark Drapeau. No matter what, it is just better to leave stuff up and let things run their course. If someone attacks and what not, they will slowly lose credibility, even if it doesn't seem that way. I do agree that having people post insulting things is never wanted. When you take an action though you'll always have those ready to pounce and try and discredit you, etc. Just everything in my involvement with online communities has taught me that. Delete dups and link porn lol
- Dean Clark
ryangraves: I've been deleting comments on my personal site too and blocking people here on FriendFeed. I've had enough of jerks in my life. I don't need to have them part of my life anymore.
- Robert Scoble
Ken -- I think it's because people expect guys who are covering Web 2.0 culture to approach it in a Web 2.0 way, not in a "We own this site and can do whatever we want with your (unnecessary) participation" kind of way. I think that's what's angering people. And given the potshots Scoble regularly takes at "Old media" I find it ironic.
- Omar Gallaga
@Mooney: what confuses me is why you or anyone would even want to insult Scoble. he does a very specific thing for a specific audience. he gets incredible access to great companies and people who open up to him because he is genuinely interested in them. that is a rare, valuable thing. he is not the most polished journalist in the world but i and many others are okay with that. i don't like airbrushed journalists who tick off the whos, whats, wheres and whys and move on.
- mike
Dean: I disagree with you. I used to agree. But then I look at how Digg has gone downhill and how YouTube's comments are totally worthless. Omar: Web 2.0 does not mean you have to put up with jerks or trolls. Sorry. If I ever gave you that opinion, then I was wrong.
- Robert Scoble
There's a fine line that needs to be established and enforced with any comment policy, but basically, anywhere you want to be a bully online, if it's not in your own schoolyard, expected it to get deleted. Robert, I think the problem here is that line needs to be more clearly defined.
- Paul Short
Andrew, philosophically i agree with you...but anyone who has run some kind of online forum or even blog comment section can tell you that if you let really aggressive, insulting comments become a regular thing, it can drive away the majority of users who would otherwise have a productive discussion. it's fast company's house and they can throw out whoever they want for whatever they want. that ability can be abused but in this case i think they did the right thing. especially since robert is talking here
- mike
I didn't see the comments, but I saw the video and I wish you had asked Tim more about BodyQUICK. I had to look long and hard to find the ingredients and then showed them to a Herbolist. She was very familiar with all the compounds, but laughed because the best of them would have been cheaply sourced and in minuscule quantities and the rest were fillers.
- paul mooney
Paul: I agree. I'm still trying to figure out where that line is too.
- Robert Scoble
Clearly, personal attacks ought to be axed but the line is fuzzy. I say err on the side of letting negative comments stay and address them head on. A negative comment, even one with a personal attack element, if properly addressed will usually do the trick, at least for the onlookers-- you will not sway the detractor, however. And like David Sky, I find the dissent worthy of notice, not negation.
- Joseph Ferrara.Sellsius
Joseph: I used to agree. But if you let unconstructive comments run rampant it just takes over the tone and things turn worse and worse. It's one thing to do something simple like "I sorta like what you're doing, and here's how to make me really like it..." But it's a whole nother thing to come in and just try to make people feel bad. One is a constructive conversation, the other is just "I'm here to make a political point and rip you down." Er, "I wanna be a jerk."
- Robert Scoble
Mooney: why trust a content site at all? Either you like the content you see there, or you don't. If you care about the stuff you see there, but would get a little more enjoyment out of it if it were a little different, then let's have a conversation about that.
- Robert Scoble
Might it be best to deal with this sort of situation by just following a policy of turning off all comments? I don't just mean on this post in particular, but blogs in general. Push the conversation to platforms like Twitter, FriendFeed, the commentator's own blog, etc. Everybody is free to say what they'd like to say, nobody's forced to provide a platform/audience for views they don't agree with, but yet the material/discussion is still out there for anyone who wants to see it?
- Ken Sheppardson
Should the presidential candidates each have to provide some amount of time, on their dime, at the end of their ads/speeches for the other candidate to respond?
- Ken Sheppardson
Ken -- that's a dumb analogy and I mean that in the kindest, most constructive way possible.
- Omar Gallaga
If people dont have the brains to make decent comments, or the balls to name themselves, who cares if they are removed. Robert - Shel, just keep doing what you do well guys.
- Scott Purdie
I admit it. I've deleted some blog and forum comments too as well as edited out foul language when needed--though I'm more likely to delete than edit. Editing doesn't seem right. I've also walked away from people that want to endlessly argue about one thing or another, hung up on sales reps calling me and thrown away unopened mail. Should we require everyone to attend to everything anyone wants to say to them?
- Loren Heiny
Mike, i have had leadership roles at forums and on large IRC channels and i know it is hard to police and I also know from experience that annoying and unproductive comments make serious people less enticed to contribute but I also believe that good constructive criticism that is not overtly complimentary has an important place in the discussion (comments as it may be) as well. From what i can tell, some of the comments that were deleted fit this description while others were clearly personal attacks.
- Andrew Fielding
...(continued) that obviously did deserved to be either completely deleted or have specific parts of content censored. .... on a completely different note, I thought FriendFeed had no limit to the size of entries, i keep running into the fact that comments are limited in lenght, argh.
- Andrew Fielding
I think you should censor this type of information. I think people at the moment don't understand why it should be censored but then if a personal attack occured to them, they'd want it removed so i don't know why people are complaining about these things.
- Nicholas James
@Nicholas James I've had personal attacks taken on me in various forms at various locations and I take it all in good fun, if someone is wasting their time to make a personal attack on me I figure that means i've done something well enough to garner their attention and make them feel that i warrant a personal attack, this is all about each person's individual philosophy and what we believe should be the presiding philosophy in this instance.
- Andrew Fielding
On my blog, I ask ZDNet to kill all personal and nasty comments. Those comments inhibit serious discussion among other participants.
- Michael Krigsman
I admin a large online community. You have to be very strict moderating and remove personal attacks immediately. You also have to be very consistent. Leaving attacks up for a long time and then taking them down is the probelm here, you have set the wrong precedent. I agree that personal attacks should be removed but you need to do it consistently from now on.
- Chris Paton
I don't thnk comments need to be constructive though. It's fair to say the videos are not very good without offering solutions (as long as it's said in a non-offensive way). I personally have enjoyed watching many of the videos. Scoble and Shel are not TV personality types, they are just two geeks interested in what they are discussing. If they are discussing something I find interesting too I don't mind if they are sometimes little too close to the mic.
- Chris Paton
@mooney - you said, "Robert: You do understand how horrible your fastcompany.tv videos are?" that is pretty insulting.
- mike
@Andrew Fielding - point well taken. didn't mean to imply lack of experience. just trying to make a point that you obviously already understood. :-) and yes the limit on comment size is frustrating....usually leads me to only putting one space between periods and the next sentences.
- mike
Robert: You are getting it right, especially in the charity you grant differing views. This is the Slashdot vs Digg argument rehashed. Discussion management is the factor which determines your target audience. Slashdot routes around this with their own elaborate moderation/sliding scale system which allows individuals to decide what level of cruft they wish to be exposed to. You are catching flak due to *all powerful* editors making that decision for the populous. A common gripe when editors decide.
- Matt Bidinger
@scobleizer Man, this comment thread is soooooooooooooo 2003 ;-)
- Hugh MacLeod
I agree with hugh... you should delete the whole thing and see how loud that makes the moaning and wailing! ;) Only kidding. Seriously tho... you have every right to say whatever you want on your own blog, FF, Twitter, and any other platform that allows you to say it. You do NOT have the right to say it on my blog, FF, Twitter, or any platform that I have control over. It's reality people. Learn to cope.
- Lucretia Pruitt
So what is the issue here? Pretend I'm new. Is this a matter of censorship vs freedom of speech? Is this a matter of personal attacks vs constructive criticism? Either way isn't that all best seen from the eyes of the person who has control to allow or decline those comments? No where am I shown that I am commanded to let people say anything they want on my sites.
- Mike Lewis
@Mike Lewis No. This is a matter of transparency. Fast Company seems to think they are above it. Hugh: Go back to the bar and shut the fuck up.
-
Simple solution - someone will register slowcorporationtvsucks.com (or perhaps even use the fastcompanytv name - it may be legally allowable in this instance). Only negative comments will be allowed. Verizon can sponsor to show that they "get it." Whatever "it" is.
- Ontario Emperor
from fftogo
Loren apparently thinks "transparency" implies some kind of obligation to provide a platform for racist fuckwits and their sock puppets.
- Karim
Wow, this is one of the most serious discussions on FriendFeed ... I definitely agree with Robert on this one ... I think everyone deletes personal attacks ... u don't need a policy ... it is a rule of thumb in blogging
- Nick O'Neill
Why is there a dollar bill taped to the floor at FriendFeed's headquarters? (I was there today to pick up some stickers for our lunch tomorrow in Seattle). See the picture to see FriendFeed's ingenious bit of social engineering. - http://www.flickr.com/photos...
Until they get so used to seeing the dollar that they don't look anymore and then trip on conduit..... ;P
- Jeff P. Henderson
What are you going to be in Seattle for? Is it an open lunch?
- John OBrien
Robert, just curious... why post a duplicate link when there's already a conversation in the published flickr photo thread? http://friendfeed.com/e...
- Alan Le
Wipeout (a Chevy's sister restaurant) has $5 bills stuck to the floors underneath the bar stools, so you can laugh at all the drunks trying to scrape them up. ;)
- Kevin Hessel
I thought this said "Why is a three dollar bill taped to the floor..." and thought Robert was making homophobic insinuations about the FF team.
- Dan MacTough
from Alert Thingy
That would pretty good actually. I hope they can integrate it into twitter experience, and make it part of their api as well
- Shivanand Velmurugan
from twhirl
well, they have to get code that works from somewhere.
- Slobokan
I think it would be a smart move for them.
- Alan Le
I hope not... Summize is great as it is.
- Chris Thomson
Considering the email I got from Twitter's help dept. promoted Summize, I'm not surprised.
- Erin @queenofspain
"I for one welcome our Twitter-Summize overlords."
- Joe D'Andrea
Did anyone notice that Summize recently added translation links & language filters? Summize is a VERY well done webapp if you ask me.
- Brian Daniel Eisenberg
Buy Summize? Why don't they just integrate the Summize API into Twitter - Just Kidding - Could be a good thing!
- Eric Cedo
One company with no revenue buys another company with no revenue and whose existence depends on the first company? Why couldn't Twitter add the main Summize feature set in a few weeks if they could get their act together?
- David Fry
valuations? I'm shorting Summize if this happens...
- ryangraves
Summize would be doomed by being bought out... At least right now, they have the option of expanding to other networks such as friend feed, and brightkite, if they really wanted to!
- Joel
They have to spend their money on something and they sure as hell aren't spending it on infrastructure at the moment.
- Adam Helweh
I was thinking about that ever since I started using Summize... it makes perfect sense...
- Manos Matsakis
They'd better buy Oracle technology for scalability!
- Eric Sausse
I hope they buy up a few of the best apps that have been developed over the last year. They need to innovate, and it's people outside of Twitter who are developing the coolest stuff. Hopefully those people can help them integrate functionality into the site and bring new ideas!
- Hillary Hartley
this is smart for twitter, but generally bad for summize -- although I don't think any of those guys are really high profile and a win like this would work in their favor if they were sick of swinging for the fences. Interesting to see how it plays out.
- Tyler Willis
We'll need to think up new animals/concepts to signify the eventual 'Fail' *I'm thinking of photoshopping up a chalkboard with an incorrect calculation*
- CannonGod
They should just buy friendfeed instead...
- Colin Brumelle
they'll buy a service that does what they claim to be able to do... smart..
- Absalon Isaac Prieto
this makes it interesting and open for someone else to potentially come in a build a summize-like search across the other networks like brightkite, plurk, friendfeed etc.
- Brandon Zeuner
I'm still trying to figure out a reason to use identi.ca. Playing around with it. We'll see.
- Dennis Jackson
I don't understand why it was launched WITHOUT a Replies tab in the first place...
- Mark Douglass
I agree with Dennis Jackson, minus the "playing around with it" part.
- ChaCha Fance
Yes, it lacks some basic features, especially if people are looking at it who are coming from twitter. Not having replies really annoys me, enough not to use it.
- jjprojects
GOOD, that is an essential feature... neat to see it growing so quickly - not only with users, but also features
- Susan Beebe
Yep - looks like identi.ca has been built correctly so far too. It *appears* to be scaleing up nicely after a few slow days early on.
- Jonathan Beckett
@critics: Identi.ca is worth supporting, because it is open source. The very reason means that it has the potential of attracting third-party developers that create plug-ins, improve the platform or simply host their own Identi.ca-installations. That's a huge thing. Think about Firefox: It is based on Mozilla/Netscape's code, which was created. AOL didn't do anything with it, but others came and created Firefox (and Flock, Sunbird, Songbird, etc.) because it is open. That's Identi.ca's biggest feature.
- sebmos
sebmos: I'm still learning about Identi.ca. Your comment kind of pushed me back on the site to research it a bit. I can see this going somewhere. :)
- Dennis Jackson
Replies tab on Indenti.ca is big. I'd also like to be able to export my subscription lists. Edit/delete would be nice too.
- Jeff Evans
Nice to see this feature already. I was talking to the dev yesterday and was asking if I can jump in and provide a solution for it. Cool to see that the guy already did it himself :-).
- Alex Popescu
from feedalizr
Mark Douglass - Twitter launched without a replies function as well, you know. And it took a lot longer than a few days for it to arrive.
- Earle Martin
So if we wildly extrapolate identi.ca's usability increase, it could potentially surpass Twitter in 3 months and Friendfeed in 6. The question then is: will users migrate and become critical mass on the new service? By now we know that critical mass is more important than QoS, as evidenced by the bird and the whale.
- Ignacio Rodriguez de R,
identi.ca is irrelevant. It's a step backwards from FriendFeed.
- Thomas Hawk
Whoa, that must of been some seriously shitty software before now, but still shitty I see?
- Andrew Baron
This still is not the distributed version you wanted Dave. And I -with all the respect I owe to its makers- don't think that it will success if all the twitter crowd come in. I hope I'm wrong
- directeur
from NoiseRiver
I think Replies is a setup in the right direction. In fact. it might be the main step. Awesome.
- Andrew Ruess
from twhirl
Agree with Alan Le. identi.ca doesn't seem like much of an upgrade. It's a distraction from a better solution - getting everyone over to FriendFeed.
- Jon Galloway
Yep, i'm with Jon there... I really don't see the fuss Identi.ca . Why are we getting excited over replies...ridiculous.
- Zee.
These products are all so new. There's plenty or room for experimentation.
- Harry Myhre
Thanks, Dave! And thanks to everyone who had comments and critiques. I know that people have a choice in which service to use. I'd like to make sure that a) the software has features equal or better to other µblog sites b) the architecture is truly scalable -- from small commodity web hosting to >1M user megaservices.
- Evan Prodromou
"First everyone was going to leave Twitter for Jaiku. Then everyone was going to leave Twitter for Pownce. Then everyone was going to leave Twitter for Plurk. Then everyone was going to leave Twitter for FriendFeed. There's just one problem. Everyone is still on Twitter."
- tech.newsjunk.com
VentureBeat uses disqus for comments. I would like to have the comments from the VB article (I just posted one myself) readable here on FF and any comments posted here, be visible there. In other words, I would like Disqus and FF to federate. I wonder if Daniel and the FF guys have had any conversations about this? Federation is the word of the day, imho. And VentureBeat is great, but imho this piece is BS.
- Dave Winer
We would like that as well Dave. I'll respond to your comment shortly.
- MG Siegler
As we all predicted, the conversation will further fragment with every new service that exploits weaknesses of prevalent competitors. We'll just have to keep up with it all, until we no longer have to.
- Brian Solis
Twitter clones seem to be weekly fads for all of us twitter refugees, but the big T continues to be a fallback for everyone. Perhaps twitter will be magically fixed someday and everyone will be happy...
- Patrick
from twhirl
What's BS is (as I said in comments on VB) is that anyone knows the outcome of all this michegas. It's true there are more users on Twitter. But Twitter itself is so unpredictable and new things that shake up the configuration of reality seem to come EVERY DAY these days, the one certainty is total uncertainty. And that imho is a good thing. Like I said I'm impressed with VB, with a name like that it could be about deals and politics, but it's mostly very practical and interesting.
- Dave Winer
@dave and I responded in the comments over there. you and I see eye to eye on much of this more than you realize. i would direct you to more than just the piece that I did, but there are literally dozens. feel free to check my back posts :) ..... and yes, we realize the name issue, stay tuned.
- MG Siegler
Placed my order this evening. Currently using Garmin software on a HTC 8929 w a Garmin-10. Will probably still use this when flying somewhere.
- Dave Ploch
"There has been much talk of Twitter users moving over to FriendFeed since Twitter replies were down for the majority of last week. Twitter announced that they were back on Saturday in their blog, but seeing as the outage may have inspired some users to flock to FriendFeed, I decided to take a look at the 3rd-party applications and scripts that enhance the FriendFeed functionality. For those of you moving on to FriendFeed’s greener pastures, here are 13 essential tools for an organized, “noise”-free experience."
- Russellreno
from Bookmarklet
I thought about making NoiseRiver a closed alpha (by invites) actually. But then told to myself: to hell with hesitation, let's make it and face bugs together! ;-)
- directeur
from NoiseRiver
Directeur: Have you check you inbox for all your new followers lately?
- Russellreno
@Russellreno : ouch! It's full! I'm subscribing to many of them, maybe I'm skipping some but I'll definitely see that again :)
- directeur
from NoiseRiver
Thanks Patrick! Actually without the great feedback from you folks that wouldn't happen... The first 20 minutes of the launch were really HOT :)
- directeur
from NoiseRiver
D: BTW there is a GM script that will help you subscribe. Google "Better Friendfeed Subscribe to me". After you load it you go into your "People who scribe to me" tab. It adds a superscribe button.
- Russellreno
Thanks for the info Russellreno! I'll download it now :)
- directeur
from NoiseRiver
Envious in California about the Tesla. I was checking one out at the Los Angeles Auto Show a few months ago. Love how the electric outlet is in the traditional gas cap location. They were sold out for 2008 though. Bummer!
- Mitchell Tsai
both hands on the wheel...no qik, no n95
- Mohamed J
Jason Calacanis? More like Jason Bourne.
- Ian Linkletter
Pretty nice, I saw the Tesla segment on NOVA recently.
- tony
So I fly over to L.A. to take a ride? Or you drive, I blog for you:-)
- Francine Hardaway
Hmm, both 7.9 and 8 have a problem displaying new tweets after a few minutes. scrolling down then up makes them magically appear...
- Rick Mahn
from twhirl
@Rick Mahn Noticing the same and it's irritating me
- Corvida
from twhirl
its good, still needs filters to remove double tweets from people in friendfeed and twitter, and I should be able to see all the comments without needing the browser. Isn't that the point of a desktop app? no browser usage?
- BCK
from twhirl
Using Twhirl Version 0.8... It's great! The only thing I would like more is the ability to use one feed which would push FriendFeed and Twitter into the same stream and allow me to post to both from the same stream!
- Dustin Mooney
from twhirl
Good stuff - nice addition! I would love to have it in a single integrated window with some nice filtering, but the addition of FF is a nice start.
- Kevin Johnson
Can I suggest to make it an option to combine the windows? I would want the feedfriend to be separate to my twitter - I also want to be able to decide to have one open and one closed. Like you can now for different twitter accounts. Sure make it an option to do so but also not to.
- Dave Gray
Working well most of the time. The friend feed window sometimes locks up when I try to navigate between friends and any of the other view buttons. OS X 10.5 Intel. Anyone else have those problems?
- Jeremy Kunz
from twhirl
Yeah, seems that there must be a fair load on the servers
- Dave Gray
from twhirl
I like Alert Thingy's UI better but if twhirl goes single-window, it'll be hard to beat.
- Akiva Moskovitz
from twhirl
I must say, I do prefer Alert Thingy (still). It looks prettier and i like that it expands comments in its own window instead of going to the FF site like twhirl. If I wanted that, I'd be using the site not twhirl. Still, the first client to integrate twitter/FF into one stream, and eliminate duplicate tweets will get my vote
- David Adam
from twhirl
If you follow too many Twitters and FriendFeeds, there is a need to have two windows to sort out everything. How about having the option to use one or two windows. Two windows works for me.
- Freddie Avalos
from twhirl
Interesting point Freddie makes. Perhaps remove the Twitter messages from FF if you allow merged Windows. That way you only see the Twitter messages once.
- Richard Giles
from twhirl
Perhaps the combined window could be an option. I don't know which I would prefer. Right now, I think I like the two windows. But, as others have said, it will be great when we are able to filter out Twitter messages so they don't show up on FriendFeed window as well as the Twitter window.
- Gregory Pittman
from twhirl
Loic, please get Twhirl to open links in a new tab, not a new window. Skype can do it.
- Mick Liubinskas
Why does Twhirl insist on using IE instead of my default browser (Flock)? is it only me? gngngngn
- Kamath (नमः)
from twhirl
Thanks for the release! I wish it has "per web service" filtering just like MySocial 24x7. That would make the thing much more useful.. :)
- Leon Ho
Not sure if this is the best place to comment about this, but on MacOSX 10.5.2, there's some weird kerning issues in the FF comment box, specifically with the 'w' eg where is that space coming from - http://skitch.com/jordanb...
- Jordan Brock
from twhirl
would also be great to collapse a FF notification, because this particular one looks like it is going to consume the top of my FF window for a while, and I'd like to see others :)
- Richard Giles
from twhirl
So what's it gonna be, thwirl or alert thingy? both have pretty much the same features now I guess..
- Leo Koivulehto
from Alert Thingy
Hidden entries integration keeps me with Alert Thingy for the moument. I'll also add my voice to having the option to combine windows, auto removing the dupes, and expanding comments in the client.
- Tony, Paradox of FF
from Alert Thingy
Also, both clients are missing an in client player for the things like YouTube favorites and Seesmic posts. Come to think of it, the only reason I end up keeing either client running is for the desktop notifications. Other than that the Friendfeed website itself is still a much better experience. But I guess its all still new and will be sorted out over time.
- Tony, Paradox of FF
Not a lot of luck getting this to work. Comes up fine but doesn't update the screen, unable to open anything.
- 2WheelTech
That's a great idea I wish more people would adopt. That's not mean one might not follow both. Along these lines: people who announce their blog posts using multiple clients (twitter, ff, the blog/rss import function etc.) are starting to annoy me. It'll take a while for all of us to figure out the best use and mix of these tools, I guess.
- Alex von Halem
yeah sure is a good idea .. followed ... Leo I've been missing a lot of your tweets as well .. as in they're not coming up in twhirl ..weird ...via twhirl
- John Blanton
Great idea leo... I've had to drop a few prolific twitterers (sorry Jason Calacanis!) because the sheer number of tweets was overwhelming everything else. Breaking it into catagories allows people to follow at their own level ...via AlertThingy
- Nathan Manley
yeah to johnb, i'm missing lot's of people's tweets as well ...via AlertThingy
- Chris Jones