Ayucat: /* Manufacturing */ no math {{redirect3|Key Performance Indicator}} A '''performance indicator''' or '''key performance indicator''' ('''KPI''') is an industry jargon for a type of [[performance measurement]].<ref>{{citation |url=http://books.google.com/... |title=Performance indicators |author=Carol Taylor Fitz-Gibbon | year=1990 |issue=2 |isbn=978-1-85359-092-4 |journal= BERA Dialogues}}</ref> KPIs are commonly used by an organization to evaluate its success or the success of a particular activity in which it is engaged. Sometimes success is defined in terms of making progress toward strategic goals,<ref>[http://management.about.com/cs... Key Performance Indicators – What Are Key Performance Indicators or KPI<!-- Bot generated title -->]</ref> but often success is simply the repeated achievement of some level of operational goal (for example, zero defects, 10/10 customer satisfaction, etc.). Accordingly, choosing the right KPIs... - ayucat