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@egobillot Congrats on the book launch. Hope it's a big success!
The new spam: For $87, company emails 1,000 people suggesting they follow you on Twitter http://news.bbc.co.uk/2...
@calliewl Many thanks, Callie!
@egobillot Very glad to hear it. When does it come out?
3 Twitter-fueled brand crises began on a weekend or after hours. How are you preparing for off-hours buzz? http://www.churchofcustomer.com/2009...
6 blog posts by Ben McConnell were featured - http://http://www.theswom.org
Ben McConnell added 6 blog posts - http://http://www.theswom.org
The differences between hype vs. excitement http://www.churchofcustomer.com/2009...
AZ senate approves bill allowing guns in bars. (Next up: fishing with dynamite.) http://www.nytimes.com/aponlin...
Fitbrains replied to Ben McConnell's discussion 'The SWOM Lobby: Say hello' - http://http://www.theswom.org
Jenna Rowland, Flora Wilson and 2 other members joined Ben McConnell's group - http://http://www.theswom.org
RT @jackiehuba Michael Jackson dies, almost takes Internet with him http://www.cnn.com/2009...
Laura Mansfield replied to Ben McConnell's discussion 'The SWOM Lobby: Say hello' - http://http://www.theswom.org
Ben McConnell added 5 blog posts - http://http://www.theswom.org
5 blog posts by Ben McConnell were featured - http://http://www.theswom.org
@Daniel_Gardner Haven't seen that. May have to try it out. Thanks for the tip!
@samquerrey Like the BBC commentators said, "Match of the day. Epic." Great playing. Be proud.
@Kirasw When nearly every keyword is about you, it's probably a rut-roh moment!
http://twitpic.com/8azj1 - Here's what it's like to have a bad day of buzz.
http://twitpic.com/8azj1 - Here's what it's like to have a bad day of buzz.
For online communities, metrics that members use & track for their self-improvement are the real ROI.
@Pieman1987 Not so sure about that, Bud, but the no. 1 ranking for @consumerist is well-deserved.
Solid list of top 50 customer service blogs http://www.invesp.com/blog-ra...
@justingimelstob Shot clocks between points: for or against?
Kewl how IBM & Google enhance Wimbledon-watching using smartphones. Good idea for big events. http://www.fastcompany.com/blog...
Ben McConnell and Sabrina Crider are now friends - http://www.theswom.org
Karen Swim commented on the blog post 'Viral culture: It's about nanostories' - http://www.theswom.org/xn...
spotlearning replied to the discussion 'The SWOM Lobby: Say hello' - http://www.theswom.org/xn...
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