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Hutch Carpenter
New Spigit blog post: Is Enterprise 2.0 Just for Knowledge Workers? http://blog.spigit.com/Blog... #e20
June 29
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Syamant, Daniel J. Pritchett and arjo liked this
"[N]ew product ... started with a complaint call into customer care. The representative did his own research online, came up with a solution, filmed a video that he put on YouTube and re-contacted the customer to see if that is what he was looking for. "
- Daniel J. Pritchett