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Hutch Carpenter

Hutch Carpenter

VP of Product for Spigit ( Father of two young 'uns who misses running marathons. San Francisco, CA.
Riding a cab into midtown NY. On the TV, I've seen ads for AirBnB and for YouTube. Haven't seen those out in SF.
That moment when you've been working happily on your laptop aboard a flight, then the person in front of you reclines their seat. #ugh
Memphis - Oklahoma City NBA series by all rights ought to be a Northwest rivalry. Vancouver Grizzlies vs. Seattle Supersonics.
Expensify option to "request payment by bitcoin". The acid test of bitcoin: do I have a #jtbd to be fulfilled here?
Enterprise 2.0 and the Future of Work by @rawn > Value-creation must drive #socbiz. Hard analyses, real outcomes.
Scientists Find an Earth Twin "It'll remain speculation for long time, if not forever" > Give us 1000 yrs, we'll know
+1 > RT @Renee_Hopkins I must go -- thx @sourcePOV for a great topic, @DrewCM for cat-herding, @JohnWLewis for transcript-herding! #innochat
A4: Flow of insight very relevant for new capabilities. In LW's #innochat re: innovating at the core, we saw need to understand changes.
RT @skap5: Favorite flow characteristic is thixotropy. Static innovation processes don't flow until agitated! #innochat
RT @ScottPropp: A3. Really clear questions bring clarity to OI/CI and allow flow without organizational constraints #innochat
RT @innoalchemist: OI feels like problem solving to me -- ideas not insights in general #innochat
A2: Insight flow conundrum. No structure: no one participates (seriously, all theory aside). Too much structure: kill off insight. #innochat
A2: Structure has many faces. There's evaluation process. But there's also structure for types of insight to be captured. @skap5 #innochat
A1: Ideas are a form of problem-solving. Something we're naturally inclined to do. Insights require more of a discover mentality. #innochat
RT @Renee_Hopkins: In a word - yes! RT @DrewCM But are ideas uninformed by insights doomed to generate concepts in search of users/customers? #innochat
RT @LoisMarketing One doesn't necessarily lead to other. Each can remain free-standing #innochat A1 > Makes sense - other uses for insight
A1: Witzenmann actually has a crowdsourced "trendspotting" effort. Employees post interesting finds they come across. @sourcePOV #innochat
RT @sourcePOV: A1. If we take a collaborative innovation frame, the currency must be fluid, the dialog full of .. 1st insights, then 2nd ideas #innochat
A1: Insights inspire ideas. They're: (1) people's #jtbd and how they're feeling about them; (2) new tech & models for delivering. #innochat
Hello #innochat. Hutch Carpenter, Senior Consultant with @hypeinnovation here. Looking to get into the "flow".
Strategies to address #socbiz community dead zone: moderate/respond to submissions; remind participants; leverage advocates @Colin_at_HYPE
What are people doing during a #socbiz campaign "dead zone"? Day job; thinking; questioning the process. @Colin_at_HYPE #cmgr
. @Colin_at_HYPE talks about #socbiz community "dead zones". Period where engagement drops off in middle of campaign. #cmgr
Engagement inhibitors incl. lack of: awareness, campaign relevance, belief in sponsor, peer participation, feedback - @Colin_at_HYPE #socbiz
4 elements of idea campaigns: sponsor-led, time limited, appropriate audience, selection criteria - @Colin_at_HYPE #innovation #socbiz
Per @Colin_at_HYPE: Key in innovation #socbiz: get people involved; collective expertise; better use of org knowledge; apply to innovation
Good webinar for innovation, #socbiz managers: Keeping Campaigns Alive - Best Practices for Engagement 11am EDT today
I'll be in NYC on Monday (6-9 pm) for @IXChat Innovation Cities Tour > Innovation stories and drinks. See you there.
RT @SameerPatel @bhc3 wait. So no social CRM case studies on the @USAirways gaffe? :) > I'm sure some bright light will write one...
RT @charlieisaacs: IMO:The right decision. Great job @USAirways > That US Airways Employee Won't Be Fired for Honest Mistake >
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