I have a fitbit one and I love it. It keeps count of all my steps along the day and when I do sports. But I see that when I go to backcountry skiing it can't count the right steps... last sunday more than 3 hours skiing up but few steps registered... why? No differences if i wear fitbit on a necklace (where usually it is) or in my pocket.
How to piss off your customers: In QLD we don't have daylight savings. The rest of Oz has been in DLS for 4 months. Overnight, the time server for the Optus phone network reset/broke and put all QLD phones 1 hour ahead when they time synced. Hundreds of thousands of customers in QLD were woken 1 hour early today.
Logan doesn't play Minecraft yet, but watches YouTube videos about Minecraft whenever he gets the chance. It's all he talks about. I'm so sick of it already. If Minecraft was a person I'd punch it in the face.
I'm not a trained Customer Service agent, but I'm going to try this anyway: Louis and Stephen, what trackers were you wearing? What firmware version are they at? Dominant or non-dominant hand (if it's a wrist tracker)?