Hi Chris, we are small as well. Not surprisingly anyway, as we have started only half a year ago with our social media agency here in Hamburg/Germany. And yes, I can tell you "small is a weapon", especially in that you can try out new things quickly and without the fear of "causing damage". Some flexibility depends on the clients openness, for sure. However, you alway have the chance to convince them to give it a try. At least you can try something out on your own. I don't see that happen in a lot of big firms. - Lars Wehmeyer