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Chris Brogan
Social Media is not Community - http://www.thesocialorganization.com/2008...
July 10, 2008
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Lauren Beyer, Annie Boccio, LPH™ and his dog P™ and 6 other people liked this
Great points. The title may become my tagline. We have clients who want to "build a community" when they really are thinking "use social media" and really *should* be thinking "engage with my customers."
- Tim Wilson