Google and I have a love/hate relationship... I'll use all their free stuff, but am not paying them another penny until they change their customer service. Come on Yahoo & MSN, keep working to put Google advertising out of business or at least change their ways!
Utility monopolies suck... they "service" an entire area and dictate the level of service they provide. No competition = horrible prices, service, and efficiency. (that's my rant for the day).