Community Manager

thanks for sharing! - Rachel Happe

That's a great article. - Sue

Very cool analogy. Now I'm craving risotto! - Tanya McGinnity

I work on-site generally...partially because I wear many hats, but mainly because I think input from the community (through the Community Manager) needs to be an important part of the decision-making process. However, I do think it's valuable to work from home when you really need to focus and answer some community questions...the office can be distracting. Great discussion! PS: If it's a public group, do you mind linking to the LinkedIn group? Thanks! - Evan Hamilton

By all means, the LinkedIn group is here: http://www.linkedin.com/groupAn... - Sue

Have you tried Sphinx? It's a search engine framework type of thing. - Sue

Google Custom Search - easily managed with this FF Extension: http://bit.ly/kRtF2 - Kail

Ease of use. Keep it simple. Bells and whistles are fine but they detract from the purpose of the community. Look at it from a newbie's point of view and make it very obvious how to post, reply to other posts, contact other members, etc. - Sue

@Sue, I think ease of use is critical ofcourse and bells and whistles will make it almost always harder to use. Still, lot's of those extra things make it for members more valuable to participate. I mean, is email-subscription to every single kind of thing an extra of 'an essential'? - Melle Gloerich

@Melle, I would say that option should be offered so members can decide. What I mean by bells and whistles are more games, gadgets and gizmos type things that some seem to load communities up with. The types of things that take the emphasis away from "community." Essentials would be tools that make it easier for the members to communicate with each other, so email, private message systems, ability to create their own groups, etc etc would be very important to include. - Sue

I think it's all of the above. - Anika

I think of it as a sort of "Keyboard Rage". Simiilar to "Car Rage". They seem to get behind the keyboard (or wheel) and feel like they are in some protective bubble and get carried away. There is no off-switch. I see this a lot in the community I manage. Many people read a thread they don't agree with and instead of taking time to consider a response they just let their emotions get the... more... - Sue

http://www.fatihhayrioglu.com/kitap... - Sabit Kose

kitaptan ziyade; http://www.smashingmagazine.com/ & http://delicious.com/popular... - Koray AL

"Talk About Local is a project to give people in their communities a powerful online voice. We want to help people communicate and campaign more effectively to influence events in the places in which they live, work or play." - Stephen Dale from Bookmarklet

According to HubSpot, nearly half of Twitter users are using the Web – presumably Twitter.com, while 21.8% are using desktop application, 17.9% are using mobile services. - mike fabio from Bookmarklet

Web interface is awesome. Yes it's doesn't do autorefresh, but I like it! I also like to use Twitterrific on desktop&iPod. - k00pa

çok sordum bu soruyu buralarda, pek kimse doğru düzgün cevap vermedi. - Halil Ahmet ÇAKIR

eğer ingilizcen varsa www.killerphp.com güzel olabilir. - Gürkan Oluç

ow.ly is sometimes tempermental but overall it works great for me. What do you think? - Randy Ksar

congrats on the new book. I'll email you since I'm interested in reviewing it. - Randy Ksar

personally I don't care...there isn't much action here anyway :P - Sam Houston

hmm. I would question that as a blanket assertion. Was listening to a seminar about e-mail marketing where the presenters were saying email should *only* be used to drive engagement/communication. That traditional email enewsletters are pointless. Umm, sorry, no. People still read newspapers, articles, magazines, books, strictly for the purpose of gathering information, whether it's... more... - Laura Norvig

Very cool, when does the new book come out? - Keith Burtis

"We're excited to announce the availability of ReadWriteWeb's Guide to Online Community Management, our first premium report. It's been in the works for more than four months and we believe it's unlike anything else you've seen. Businesses seeking to engage with online communities on their own websites or all around the social web will find the guide invaluable in getting up to speed on the state of the art and making sure their employees have the foundation they need to be effective." - Stephen Dale from Bookmarklet

Seems like a waste of money to me - It sounds way too basic to be any sort of "guide", and the price tag is ridiculous - Sam Houston