"I happen to manage user-generated content and create policies for moderating comments on a major news website and it is very smart for you to suggest that people monitor the comments. I know for a fact that law enforcement agencies monitor comments on crime stories and many political types spend a lot of time foraging through comments as well to get the pulse of the community. Actively responding can do wonders for an organization and illustrate the value they place on the comments of others. Keep in mind though that some do not moderate comments and there can be some real trash out there. Good advice! Angela Connor | @communitygirl Author, “18 Rules of Community Engagement”" - Angela