This is a repeat tweet, for those who missed out: You can get a free copy the Aberdeen Group research on SM monitoring: http://blog.converseon.com/2009...
What we are reading: http://www.rollcall.com/feature... on Organizational change: 'individual power derives from connections to the collective resources'
You can get a free copy of the new Aberdeen Group research, on effects of SM monitoring for brands, from our blog http://blog.converseon.com/2009... :)