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Notes from the Listening 2.0 WOMMA Webinar - http://blog.converseon.com/2009...
Great article on client Lion Brand Yarn "customers who are social media users are 83% more likely to convert (to LBY)": http://multichannelmerchant.com/ecommer...
@juniput be speaking today at 2:45 on behalf of Rob Key and Converseon at the #Bulldog Reporter's Measurement Summit. http://www.infocomgroup.net/prms...
Woot! Great @Wooma Webinar. Thanks to @mikemoran @vivaki and @paulineo
@mikemoran says people have always had opinions of you, what has changed is our ability to record and analyze those opinions #womma
@vivaki says future of brand health scores combines different data from house mkting + search traffic +listening data #womma
QA Governance @vivaki says its different for different verticals/industries. ie Health Care high focus b/c high regulation
QA Who owns social media Governance? @mikemoran Everyone. An organizations needs to pull together internally break down silos
Commit to being in "sync with the market" be prepared to organize yourself around the market and changes with their needs #womma
Listening gives you more than marketing opps, but also opps for customer service and reflection of your business process #womma
@vivaki 's Take on Listening 3.0 Global, visual, more control to optimize the relationship btwn tech and human research #womma
Listening 3.0 tracking positive references to purchase; integrated marketing dashboards with all your listening and market research #womma
Listening is not just for one department, it needs to move across the business #womma
@mikemoran says Listening 2.0 requires a human being in the loop to understand sentiment like sarcasm and complex conversations #womma
@Womma Listening 2.0 Webinar just got started with our @mikemoran
RT @WOMMA Live in 1 Hour: How the Web is Changing the Way Companies Listen to Their Customers | Still time to register: https://www2.gotomeeting.com/registe...
Mike Moran hosts WOMMA Webinar: Listening 2.0 - http://blog.converseon.com/2009...
RT @WOMMA Tomorrow's Webinar hosts: Mike Moran CSO @Converseon and Mark Kovscek SVP @VivaKi Nerve Center | Register Now https://www2.gotomeeting.com/registe...
Tomorrow at 12pm EST our @converseon Chief Strategist @mikemoran is leading a free WOMMA webinar on 'Listening 2.0': http://womma.org/events...
If you're at the Internet Retailer Conference in Boston come & say hi to Converseon @ booth 652! #IRCE2009
Social Media Friday - today @robindecato is teaching us all the secrets of affiliate marketing
@SteveRubel: Re Edelman's Search Engine Visibility whitepaper- good overview, but not new, we've been doing SERMA (= Rep Search) since 2003
This is a repeat tweet, for those who missed out: You can get a free copy the Aberdeen Group research on SM monitoring: http://blog.converseon.com/2009...
What we are reading: http://www.rollcall.com/feature... on Organizational change: 'individual power derives from connections to the collective resources'
@tbuescher Good morning, We're looking forward to Womma-U. Thanks for dropping us a note #wommy
You can get a free copy of the new Aberdeen Group research, on effects of SM monitoring for brands, from our blog http://blog.converseon.com/2009... :)
Brand Reputation Management Research Report - http://blog.converseon.com/2009...
@nkelliher Nice article. We subscribe to alot of those thoughts. Thanks for pointing it our way
RT @kaye one of BEST blogger engagement panels ive heard - MUST LISTEN! thanx @sgetgood for posting @SNCR panel mp3 http://getgood.com/roadmap...
What we are reading: Nielsen's Connecting With Power Moms http://en-us.nielsen.com/main...
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