Microsoft? You're heralding their customer service? Have you ever DEALT with Microsoft's tech support? First, they charge you, then they point you to the same MSDN articles you found before you called them... yeah, they're GREAT. - Jason Carreira

I'm not heralding the customer service of Microsoft. I simply enjoy the fact that because I have a Microsoft system I can skip them and go to independent sellers with better tech support. However, I rarely have to call customer service for a PC problem. Google is my customer service. - Corvida