excellent post. The corporate view you describe is very prevalent and will take some time and coaching to change, especially for Banks.
- Bankwatch
from twhirl
Agree 100%. Sat through a presentation by John Battelle to our agency and he spoke right along these lines... had some great examples.
- Darren Herman
I have seen a lot of people either older or just less tech saavy use Google instead of the address bar to find a website even if they know the URL. Now that is brand recognition.
- Devlin Dunsmore
from twhirl
wish apple products came with built in popularity/overload sensors so you dont get screwed on days like today.. like i wish itunes told me this morning "hey ya know there 345,452 people accessing the same file you want right now... lets wait awhile.. i'll play a song for ya.."
- Dan Rockwell
from twhirl
90% of conversations about supporting products never touch the company. Only 10% touch the call center. And 1% of this service and product quality knowledge are assimilated.
- Darren Herman
90% of conversations about supporting products never touch the company. Only 10% touch the call center. And 1% of this service and product quality knowledge are assimilated.
- Darren Herman
Certainly, the target audience is similar and you could definitely see some gameplayers being more interested in exploring the game than going out to the theater.
- Darren Herman