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John Hagel posted a link
8 hours ago - via Bookmarklet - Link
Interesting post on who should "own" communities - John Hagel via Bookmarklet
I like this quote: "Social Software has made community a strategic imperative for many organizations." I just find many organizations are flailing around with this realization, but most have not yet figured out a way to make it a strategic asset, despite it being an imperative. Companies clearly need to (and some actually want to) explore the ways community makes them better for the effort. It's usually at this point they realize that their businesses will have to change significantly for it to happen. - Dion Hinchcliffe
Dion, I think what is missing is approaching it through augmenting existing processes, one at a time - Ross Mayfield
And I should be clear that I'm not negative on the prospect at all. I think that we're actually close to the point that if you haven't started building communities (particularly customer communities) you may miss the boat. Just that it's more transformative than most are initially expecting. - Dion Hinchcliffe
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Jennifer Leggio posted a link
Friendfeed Like Compatibility Calculator
yesterday at 6:22 am - via Bookmarklet - Link
Clearly Jennifer, I've got to keep up with your Likes. - Hutch Carpenter
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19 hours ago - via Reshare - Link
My 2 cents on a question of @amcafee - Bjoern Negelmann
Excellent piece Bjoern, thanks for sharing it. Lots of useful information. - Dion Hinchcliffe
Thanks for this post. I'm convinced too that we're lagging behind. A lot of people (not only the managers) here in Germany think that there is always one and only one way to attain a goal - and that only the best (the management!) know that way because they were promoted. - Frank Hamm
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Chris Messina posted a link
How Twitter Will be Worth $1.5 Billion by Next Year
21 hours ago - via Mento - Link
Thoughts on using Twitter for micropayments. Good stuff! - Chris Messina via Mento
Micropayments are *really* hard to make money off of. I was going to do a startup built on this idea a year ago, but finding a business plan that would work was near impossible. It's possible, just not easy. - Jesse Stay
The real problem with micropayments is not so much the platform - but the actual source of funds. Many past implementations insisted on credit card dependence - which made it difficult to handle micro transactions, fraudulent chargebacks/use, etc. Others tried to utilize billing systems of mobile carriers and other utility companies - but beauocracy gets in the way. The key is maintaining a constant flow of incoming hard cash, preferably in a way similar to current gift card implementations (ie. have early adopters get their hands on retail MicroCash card w/ face values of $2/5/10/15/whatever). At that point the platform is not so much of an issue - even the simplest Twitter bot can credit/debit participating parties. - Aviv
(micro)payment system stories of bright future are not even entertaining anymore... - silpol
There is a very successful company in China called Tencent which is listed on the Hong Kong exchange under the symbol of 0700.HK. They succeeded by combining IM with micropayments, and now gaming. No need to have a credit card. Market cap of the company is >US$25B. I'd say that with all the Americans with worsening credit this will be a good market...When people don't trust CCs they'll fall back on micropayments... - Paul Denlinger
The missing piece is a cash-based funding option. Imagine walking into any supermarket and buying a $5 MicroCash card, after which you can easily Tweet 10 cents to a blogger, one buck to your buddy, and so on. The $5 will continue to circulate. As long as the provider doesn't need to worry about banks, charge-backs, fraud, etc. - the service itself is amazingly simple. Outside of the US this will eventually be possible - http://www.ukash.com/gb-en/uka... - Aviv
Why aren't the phone companies getting into micro-payments. - Andrew Warner
Andrew, they're in the most unique spot to do it. Overseas they are into similar types of transactions - you can pay and get charged on your phone bill, for example. - Jesse Stay via twhirl
Take a look at this story -- it inspired my original tweet: http://www.economist.com/scien... - Chris Messina
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Robert Scoble posted a message on Twitter
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Loic Le Meur posted a message on Twitter
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Duncan Riley posted a message
24 hours ago - Link
I like that you gave the old PC to the mother in law. Veiled angst? :-) - Louis Gray
Louis, it was either that or the bin :-) - Duncan Riley
We usually give our old computers away to family members as well. We tend to regret the tech support calls from them, tho'. - Helen Is SOOO Not Of Troy
That's an argument for gifting old computers to complete strangers. Cheaper in the long run. - Ontario Emperor via fftogo
Helen, and that's the downside, I was only on her laptop because it kept asking her for a password for a service I'd forgotten to uninstall :-) - Duncan Riley
Duncan - Did you peek at her cookies or history to see where she's hangin' out? (Tell the truth :) - Charlie Anzman
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Robert Scoble posted a message on Twitter
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Steve Rubel posted a message on Twitter
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Thursday at 6:53 am - Link
as if this were a contest: identifying as an avatar with mixed (or many) personalities is for Second Life. In the Social Media world, it's a critically nebulous impediment to one's credibility. I'm shocked that people still listen to -- not to mention trust / believe -- this Amanda Chafel character. - Andy Sternberg
chris wins hands down & bonus, he's a real person ;) - mike "glemak" dunn
@andy you don't have to "trust/believe" Amanda. I'm not really on either party's "side" here, but I will say that her points are extremely salient and anyone in marketing should be paying attention, period. Nothing against Chris at all - this is about the content, not the people. - Jeremy Toeman
@jeremy fair enough, it does inspire discussion, but content without voice / face just increases the B.S. factor for me. - Andy Sternberg
Blogging started, in part, due to a reaction to several things. One was committee-based marketing and its inability to actually tell us what we needed to know about the products we were considering (one reason why long videos with developers are actually popular). Two, we were mostly laid off and felt that the system had mislead us (which is why you see so many blog posts about bubbles and stuff). Three, the journalists didn't know how to talk about technology and didn't really care about it. - Robert Scoble
Amanda (er, Brian and supposed other "team") loves to throw bricks through our front window but she/it/him doesn't explain how we got 4 million unique visitors a month with a crapily-produced video site at Microsoft. Nor does she explain how I told 15 people I was quitting Microsoft and within three days I had tens of millions of media impressions. It's not about ROI. It's about communicating with people in a human way (which is why I agree with Andy above). - Robert Scoble
It's funny. Companies spend millions going on press tours yet Amanda doesn't question that. Why cross the country to visit, say, Walt Mossberg and show off your wares? Where is the ROI in that? He probably won't write about you (he rejects 99% of the pitches he gets). Yet Amanda questions writing a Tweet or doing a blog post? Those have far lower cost and far better chance of reaching an interested audience. - Robert Scoble
Robert - companies don't spend "millions" on press tours. The ROI on a successful press tour is actually pretty impressive... - Jeremy Toeman
the trouble is that any value amanda and brian could bring to the conversation is diminished by their cowardly need to hide behind the character and their sociopathic attacks on anyone they believe has different values. Thankfully I have learned to laugh it all off because they dont have the guts to come out in person to debate the topics - they would rather stay under their bridge throwing stones at people, waiting for them to engage with them - Chris Heuer
They bring up some good points and it will educate some and annoy the rest that think there was little substance here to begin with. But two-way conversation and debate that produces some kind of value is what this is all about and for that reason, it's worth mentioning. - Dion Hinchcliffe
I asked "Amanda" for the interview because I felt the questions raised are important, especially to mass market advertisers who sell consumer packaged goods and are curious about social media. I asked Chris Brogan to rebut because he seems like a genuinely thoughtful guy who'd be able to respond to the substance without getting furious at the style. I agree social media can hugely benefit individual "brands" like Amanda Chapel or Chris Brogan. But I think it has very limited applications for mass brands -- I'm *dramatically* less interested in what Ritz Crackers or Tylenol has to say than what Robert Scoble has to say :-) - Tom Cunniff
Wow, now that Social media has become popular, and has marketing potential for those trying to re-invent themselves after blogging and podcasting began to flag, I am stunned by the politics and accompanying territoriality this kind of post implies has emerged..I have watched a lot of people come and go since 1978 when I started conferencing via computer..I have seen good marketing ideas flourish and worse ones go viral...Neither bothers me as I learn what works best for the good of clients and the community - lonnie b hodge
I am amused that some of the most strident remarks came from folks who were ready to cash in their Internet chips prior to the upswing in SM popularity.... - lonnie b hodge
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David Terrrar posted a message on Twitter
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Shey posted a message
Friday at 9:33 am - Link
If I'm being an ass/troll, fine, delete the comment. But if you don't want to hear what I have to say, please block me and I'll do the same - Shey
omg . . . people do that? I always think someone did that to me and then I realize I don't know how to look properly - Lindsey Smith
Some people are serious control freaks. - Mark Trapp
Yikes, had no idea people can delete YOUR comments here, that is cowardly - Sally Church
People have the right to moderate comments that are offensive/out of line. Most people don't even know that they are being offensive, so I give the benefit of the doubt. Anyone who's been following me for a while knows I try not to be an idiot -- so if you're gonna delete my comments, at least tell me why. - Shey
What post did you comment on and have the comment deleted? Maybe we should all avoid commenting on this individual's posts to save time. - Brian Sullivan
See also: Dave Winer, who's deleting comments of mine on posts of his. It would seem that I don't even retain a copy of my comment if he moderates it away, either. I don't really think this kind of revisionism bullshit is cool at ALL. Don't wanna get comments, then don't fucking post, or go private-feed. Seriously. - abacab
"If I'm being an ass" I deleted one comment in my feed once for precisely that reason. It was clear that this person wasn't properly ever a friend, ally or anything resembling productive follow. I have a private feed for a reason: I want to engage "friends." Otherwise, it's open season for attention seekers, energy creatures, trolls and bozos who seek to provoke - rather than productively contribute. I have plenty of right leaning pals in FF who I happily engage because they are intelligent and respectful. - melmcbride
Mind you, Dave's notorious for deleting comments on every service he can--his own blog, etc--when he doesn't like them for any reason at all. So I'm not really surprised by his childish behaviour as much as I am confused by FF providing a mechanism for allowing it. - abacab
Shey is NEVER an ass. Shey and I likely don't agree on plenty but he's dignified in his interactions with people. And even if he posts stuff that I might not like (or vice versa) he knows enough (as I do) that making passive aggressive remarks on each other's feeds is an expression of hostility. - melmcbride
It's not Dave Winer, I know he deletes comments all the time, unfortunately that's just how he is. Gotten kinda used to it now. Thanks Mel :) - Shey
"Acacab" Maybe if you actually wrote under your name, a mark of accountability, people wouldn't be inclined to delete your comments and feel more trust towards you? - melmcbride
I haven't seen a delete comment feature other than for your own posts... - Outsanity
Personally, I would like to see a standard comment in place of the deleted one. "A comment by <name> was deleted.". That way people can see what happened. Transparency is key. - Rob Diana
...said melmcbride who requires authorization for a subscription. - Josh Haley
Rob's idea is a good one I think - Brian Sullivan
Now that I have blocked a couple of people, I guess I would like a similar feature for blocked comments as well... there was a post earlier today that looked like people were sniping at each other when in fact they were sniping at the person I had blocked. - David Muir
I second Rob's idea. That's a measure of accountability as well. - melmcbride
melmcbride: Umm, yeah, that's it. Sure. Say hi to Dave for me. - abacab
Rob Diana's idea is a great one. Thirded and Fourthed. I'd also like to still retain copies of whatever comments/etc I made that someone else moderated away. It's still my content, after all, isn't it, and not something someone else gets to decide to throw away? - abacab
I delete personal attacks when I have the power to. I have no problem with people disagreeing with me, that's what the attackers claim they're doing when their comments get deleted. I like disagreement, it's how I learn (one way) and sometimes I even change my mind when I hear another point of view. But someone saying you're a hypocrite isn't disagreeing, and they're entitled to say that, but not in my space. - Dave Winer
I also think it's important to block trolls so we can have intelligent discussions that are above the "neener neener" level. Again, they can host discussions in their space that are at their intellectual and emotional comfort level. I don't mind discussing things with children, as long as they maintain their manners. - Dave Winer
well said Dave - Kyle Lacy via fftogo
Hear hear! - melmcbride
Dave, my comment isn't "your space". And since the comments are completely wiped, once you've decided to be offended--and let's be honest, you're VERY easily offended, and you DO have problems with ANYONE that disagrees with you, unless you can spin it back at them to make them look stupid--no one else gets a chance to decide for themselves if you're being too...fragile or "personally attacked". Even in your reply now, you're belittling ppl that disagree with you as children. Who's neenering who here? - abacab
I also agree with Rob. Also because it holds *me* accountable. I've deleted comments of my own for some of the reasons mentioned here. Sometimes it's just easier to be an ass to the internets than it is to deal with the real issue. But I would think twice about commenting in the first place if I knew people would see that I'd cleaned up my act after behaving like a child. I like playing with the big kids and want them to like me, after all. How's that for transparency?? :-) - Lisa L. Seifert
שלום - Eyal Rofe
I'd like to know who is deleting comments. If they have the nuts to delete comments, they should also have the nuts to own up to it.Dave has done so above, so who else is going to take responsibility for their actions? - Rahsheen
indeed. censorship sucks. - Thomas Hawk
Rahsheen, I respect you a lot here, but isn't painting Dave as having balls for owning up to deleting others' comments a bit of a stretch, when all we have to go on is his word that they were nuke-worthy? I REALLY don't think people like Dave will like transparency of the "comment from X deleted by Y" variety, as it will show the extent to which they go to sculpt and stroke their profile|reputation|ego...but I believe it should be implemented as a feature here (and anywhere else). - abacab
I'm surprised someone would delete Shey's comments. I don't think I've ever seen Shey be a jerk, troll, idiot etc. I do delete comments on my feed. Some people who comment are just being jerks for the sake of being jerks or weighing in on the discussion with nothing to really contribute. When that happens, I'll delete their comments. - Candace Holly
And getting back to Shey (sorry Shey), I don't get why anyone would delete anything the guy's ever said, either. I've yet to see a post of his I didn't find interesting or funny or both.. - abacab
If FF had the ability to rank comments or 'dislike' them then it might help to prevent trolling/flaming/etc in a DIGG-like style. As a user receives positive feedback their comments are given more prevalence. Granted, even that can be abused by the HERD mentality. Either way, I think comments should not allowed to be outright deleted. - Steve Sebestyen via twhirl
being blocked by dave winer, who i quite like, was a shock, but i just picked up my pixels and moved on - Gregory Lent
Each of us functions as a kind of micro-community manager for our feed. Modeling by example and response, we tell others what we will and will not tolerate. Some of us simply don't engage feeds where obnoxious behaviour is tolerated. It's up to each of us to decide whether or not we want to engage a moderated feed. I respect other people's choices to moderate or not moderate their feeds. It's not for me to tell them what *I* think they should tolerate. - melmcbride
melmcbride: I TOTALLY agree with you. One thing about FriendFeed is that it hasn't turned into YouTube or Digg commenting by idiots. The fact that we can delete comments is a HUGE part of that. I will delete comments from people who are disruptive to the conversation. To those who don't like that, just start your own top-level conversation -- I can only delete comments in comment clusters that I start. I can't delete comments here, for instance. - Robert Scoble
I havnt met anyone that is really disruptive enough to delete a comment - d e f c o n
I have deleted posts in the past but because they where insulting my other subscribers and not providing any constructive dialog. - Geoff Schultz
[FriendFeed suggestion] Could you guys link deleted comments - from (a) manual deletion (b) people deleting accounts - to a "lost" area in each person's account? One of my good Harvard friends just deleted his Facebook account due to a SPAM virus which had a domino-effect on all his activity (he was a very active networker). - Mitchell Tsai
@Rob: +1. A simple notation that a comment by [person] was deleted would suffice IMO. - AJ Kohn
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David Terrrar posted a message on Twitter
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Robert Scoble posted a message on Twitter
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Duncan Riley posted an entry on The Inquisitr
Thursday at 6:37 pm - Link
these are remarkable figures that even those of us who knew heritage media was dying couldn't have imagined it happening so quickly. - Duncan Riley
I don't think I've looked in the classified section of a paper for a decade - Richard Crocker
Richard, there's not a lot left to look at - Duncan Riley
In small towns we buy them for the legals ... to see who's suing who. - Charlie Anzman
I predicted this development more than ten years ago -- but Craigslist was the real turning point. Newspapers are dead in the water. - Sean McBride
Duncan, thanks for the update. Is anyone interested in buying my car here on FF? It's advertised in the classifieds and online, but for some reason no one is interested 4.5 litre V8s any more. Thought I'd put it out there ... :-) - Richard Crocker
If all newspapers were free, they would solve their problem of circulation right there...I mean...EVERYONE needs packing material and wrapping paper every now and then. - Sean McGee
You know it's interesting. I think the SF Chronicle, NY Times, WSJ are good papers. But I remember before craiglist, the cities that I lived in had awful newspapers. And they got really bad. I think that plays a part in it. - PC Easy via twhirl
Richard - try putting 4 of the 8 cylinders up for sale. That should do it :) - Charlie Anzman
I quit getting a paper delivered last year, when I found myself reading the news online, and the paper still laying by the front door, unwrapped at dinner time. - Ian May
I do get the WSJ podcast each day. That's an interesting 50 mins or so each morning, and I can usually listen while I work on a not-too-intense project. - Ian May
Heritage? Too polite to say legacy? I'm imagining wooden beams, animatronics and preserved villages. - mattpovey
Matt, heritage media fits well :-) - Duncan Riley
Duncan puts it well. I think you'll be hard pressed to find many of us surprised by this - but the speed at which it's happening has been stunning. - Anthony Citrano
i still get la times delivered even though it's crap. habit. but with mergers and consolidation, it was bound to happen. here in la, all the local papers are owned by one company. so all the articles are same and poorly written/researched. la times is a joke, we get calendar, image, and the guide all entertainment, but they cut news staff. WTF? - faboo mama
web content ads are next... - Jason Carreira
Why hasn't anyone beaten craigs list yet? I love that site, but I used to love newspapers. - Andrew Warner