Pull quote: "Elsevier's upside potential looks capped, since there is no room for top-line expansion given tight university library budgets, and no room for cost-cutting in an industry where the labor of academic researchers, editors, and peer reviewers is provided, literally, for free. Critics note that even the functions provided by Elsevier - journal layout and reviewer coordination - are often outsourced or poorly performed. For some journals, even layout is handled gratis by academics, who submit their articles pre-formatted according to provided LaTeX templates." - Peter Murray