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David Silvernail › Likes
Best shop front, ever - http://flickr.com/photos...
Flavio Santos, Kazutaka Ogaki, dailyphoto and 85 other people liked this
"Guitar Store" - in Southampton. Cool! :-)
- Kol Tregaskes
from Bookmarklet
they are probably open until 11!
- Morgan Haley
+1 Morgan... and they close at 6 to "get ready" for tonight's gig.
- Anthony K. Valley ©
Heavy. Duty. HEAVYDUTY!
- Morgan Haley
aweaweaweawesome :)
- `aziz´ Alihan ÇETİN
bringing back the wall of sound
- Greg Guitarbuster
Great idea for a shop front.
- jjprojects
Bumping some old good posts. :-)
- Kol Tregaskes
that's great! lol!
- Be Cookie Industries
Yeah, I'm pretty sure this is the best Google Wave demo ever: http://www.youtube.com/watch... (YouTube vid/NSFW!)
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David Silvernail, Courtney Engle, Tapio Kulmala and 3 other people liked this
Typeface Classification - http://www.datavisualization.ch/showcas...
See-ming Lee 李思明 SML, Type Micah, Alexis Hope and 4 other people liked this
Martin Plonka has created a lovely designed poster that classifies typefaces by seven major groups: Slab Serif, Serif Old Style, Serif Transitional, Serif Modern, Sans Humanist, Sans (Neo)Grotesque and Sans Geometric.
- A. Khmelevsky™
from Bookmarklet
I *HATE* the Adobe Updater in ways that the human language hasn't evolved enough to describe.
Tudor Bosman, Brad Fitzpatrick, Dan Hsiao and 54 other people liked this
And so say we all!
- Andy Bold
googleupdate.exe :-( Trying to remove it drove me nuts, until i looked in scheduled tasks.
- Siddharth Mitra
The Adobe Updater tells me it wants to update Acrobat every couple of days, but never manages it. Sounds like my uncle George that will come by to fix the back light.
- Ruud van Wijngaarden
And it keeps wanting to install Yahoo toolbar. What possible useful connection could there be between these two products?
- Joel Webber
yeah, not as bad as google update, but still nasty
- David
It's a terrible piece of software. Also essential: there's a really bad Flash exploit they just patched two days ago.
- Nelson Minar
Agreed its on the same level as Clippy
- Jim Goldstein
agreed
- Mistletoe Glen
"Devolved", you mean. There are so many horrible words that I could use for it. It would make your ears bleed.
- Jason Huebel
Hehe I complain about this constantly too. This might help http://blog.stealthpuppy.com/deploym...
- Mo Kargas
How could a company that makes good software possibly make such an ill-nurtured hell-hated death-token!
- Rick Cogley
I do too!!
- Tobias Boonstoppel
@Rick, wow, that's good stuff. *writes down "ill-nurtured hell-hated death-token" for later use*
- Jason Huebel
Jason, pile the insults on here: http://ff.im/6cmc5 :-)
- Rick Cogley
N'arrrgh! Me too! Drives me crazy.
- Dean "Karnatos" Michaud
The adobe updater is the main reason I've switched back to using Preview!
- Rubin Sfadj
from iPhone
Another reason I like Linux. All of my software is updated through the same mechanism and it isn't annoying like that. :)
- Travis B. Hartwell
Hah, watch this NSFW Facebook rip before it gets taken down: http://www.techcrunch.com/2009...
David Silvernail, Dani Radu, Walt Ruppar and 3 other people liked this
How do you save for later with FF...
- ydfeed
@ydfeed - you just did - go to "My Discussions" and you'll see this item
- Stuart Miniman
"Morning Glory" Cloud - http://cloudappreciationsociety.org/mg1...
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Iván Abrego, Vijay, Rob Shillingsburg and 77 other people liked this
THE REMOTE SETTLEMENT of Burketown, in Australia’s northern Queensland, is not the sort of place you’d expect people to travel thousands of miles to visit. With a population of just 178, Burketown sits in one of Australia’s most remote shires. But every September and October, a small group of individuals journey from all corners of the country for the appearance of a remarkable and dramatic cloud called the Morning Glory. Clouds don’t usually have names, nor are they normally linked to a particular location, but then the Morning Glory is no normal cloud.
- Cee Bee
Looking like a huge white roll of meringue, it stretches up to 600 miles (about the length of Britain) and sweeps over Burketown at speeds of up to 35mph. The visitors who come to marvel at this beautiful and awe-inspiring meteorological phenomenon are an intrepid group of glider pilots, for whom the cloud promises the most unique and thrilling flying conditions of anywhere in the...
more...
- Cee Bee
WOW fantastic
- Mahdi Ebrahimi
Amazing
- Anna Haro
holy shitsauce!
- Larry Hudson
Pretty freaking cool
- Jim Goldstein
Wow!!
- Kol Tregaskes
Woeoeoewwweooowwew!!!
- Susan Beebe
Neat !!!
- Susan Beebe
love it
- Manuela
OMG How did I miss this? Thanks. These are outstanding!
- Admiral Anika
Lego Sushi @ Flickr: "Big Daddy" Nelson's Photostream - http://www.flickr.com/photos...
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Bindu Reddy, Ryoko Omachi, Nir Ben Yona and 139 other people liked this
Cute! Here's some fabric sushi from my family's 5/21/08 visit to Japan http://friendfeed.com/e...
- Mitchell Tsai
yum? impressive salmon roe
- Cee Bee
When you expand, there's a multi one.. ALL SORTSA WIN!
- Mona Nomura
Mmmmmm... sounds yummy.
- l0ckergn0me
his entire stream if PHENOMENAL
- Mona Nomura
mmm. sushi.......
- Connor P Jackson
from twhirl
that wasabi is the raddest thing i've ever seen
- Mona Nomura
i'm getting hungry, were\s my lego
- Naor Mark
ok, that solves what I'm having for dinner tonight (no, not lego)...
- Trent Olson
when i was 4 i had a Lego stuck up my nose and my mom took me to the hospital.. the only time i've ever been hospitalized =\
- Mona Nomura
sounds like you tried to eat a bowl of lego :)
- Naor Mark
I was actually sniffing every piece to see how it'd smell. Lego = my crack
- Mona Nomura
:o .. each of us and his own kick :)
- Naor Mark
Mona, that wasabi! LOL
- Kenichi Matsumoto
It's like Jabba the Hut LOL
- Mona Nomura
Jabba the, bwahahaha! I didn't think of that:)
- Kenichi Matsumoto
I love the little tail on the shrimp! (there's a better angle for it if you click through)
- Shannon Jiménez
this entire set is AMAZING. every angle is perfection. ie: http://www.flickr.com/photos...
- Mona Nomura
Okay... Now I feel like I need to bust out my LEGOs and make me some sushi...
- Ross Miller
I think this guy is like a Lego artist or something.. I cna't get off his Flickr stream
- Mona Nomura
Feels so 8 bit :D
- Mo Kargas
Seriuosly, I'm in awe. I've never seen anything like this before. Thumbnails and up close, his pieces are insane
- Mona Nomura
where's the tataki-seared Tuna legos?
- Iain Baker
and no tartar! BLASPHEMY
- Mona Nomura
Now I'm hungry for Sushi and thirsty for Sake, thanks a lot. (not lego sushi/sake tho)
- Geoff Schultz
I'll have a spider roll, please.
- Bren -- Not Grinchy
must not eat lego make me hunger... stick to star wars Vader doesn't look as tasty... LOL
- Cecil Sandus
added @ 7/25: putting these together ;) but siiiiiince... (check your email)
- Mona Nomura
Lego Sushi!
- Mona Nomura
very kool!
- (jeff)isageek
Oooooooooooooooooooooooooooooooooooo Lovely.
- pazzer1
RISE FROM YOUR GRAVE!
- Geoff Schultz
mmm chewey
- Matthew Snape
Bedroom Startups - http://www.businessweek.com/smallbi...
Nicholas James and David Silvernail liked this
I've got two 1.5TB Seagate Barracuda HD's and a Drobo in my Newegg cart. Please someone talk me out of actually going through with this...
Tapio Kulmala, Toni @ NavinoT, Seth and 40 other people liked this
I need reassurance or passionate alternatives.-EDIT: I'd like to thank everyone who gave their advice & suggestions. I ultimately decided to get the two 1.5TB drives and a D-Link DNS321 - total cost after rebate & free shipping: $351.16 at Amazon. The Drobo's nice, but it would have put me at close to $700 for only 500GB more total space. I think the D-Link and 1.5TB mirrored in RAID 1 should last me until an eSATA Drobo with ethernet built-in, or some other better, cheaper device comes out.
- Nathan Chase
Hmmm...go for it
- Josh Haley
@Josh - I want to, I really do... Just worried that I'm setting myself up for disappointment
- Nathan Chase
maybe do more research then? I don't know about drobo
- Josh Haley
oh I've been researching for the past 2 weeks... that's the problem.
- Nathan Chase
Have you looked at the HP home media servers?
- Alex Scoble
dooeeet!
- ha3rvey (doesn't dance)
You can spend you money on something else better.
- Mathew™ one of a kind
@Alex - I did look at them, but they're quite pricey too. They're also only over gigabit ethernet, which doesn't tend to perform that well. I need to do more research on them.
- Nathan Chase
@Mathew - any suggestions? or do you mean spending money in general?
- Nathan Chase
I have a few friends with them that love them. One uses his to store all of his DVDs and serve them up through another Dell front end PC that's connected to his HD TV.
- Alex Scoble
If you're looking for some contrarian input: 1. I never buy the highest capacity drives available, preferring to wait for later gens (just starting to buy 1TB drives now); 2. The Drobo becomes your single point of failure. If it dies, the data is not readable by any other device since it looks like Drobo doesn't use industry-standard RAID schemes.
- LogEx
I actually want one. Go for it!
- Michael Fidler
@Logical Extremes - right, that's one of my big concerns of the Drobo - the 1.5TB drives are actually not very expensive ($129 each). I priced three 1TB drives, and they came out to costing more than two 1.5TB drives. Regardless of what I go with, it seems like the 1.5TB are still better for the buck, and take less drive bays for same amount of total storage.
- Nathan Chase
@Leather ♥ Donut - Wow. I checked out the ReadyNAS. It told me "which model was right for me". Unfortunately it also costs $1,145, with no drives. A bit out of my price range.
- Nathan Chase
If you are going over a network, the Drobo isn't a great solution though as you have to pay extra for the gig-e upgrade.
- Alex Scoble
@Alex - my machine's on 24/7, so it will always be connected and shared through it. I don't particularly need the data to be accessible completely on its own over the network.
- Nathan Chase
Also you can just get an eSATA chassis that holds 4 drives and connect that to your PC via a 4 port eSATA card.
- Alex Scoble
The eSATA chassis should be a bit cheaper than a Drobo. Of course it won't be as easy to use as a Drobo.
- Alex Scoble
i have a d link one with 2 one TB drives.. love it...
- Terry O'Fee
I prefer to steer clear of cutting edge capacity (aka 1.5 tb) because they tend to be less reliable, note Seagates recent issues with the 1.5s. I think that is why the previous individual was probably recommending the 1TB. The Drobo's seem to be pretty popular. But i think if you got room just shove another tb in your chassis. Can't really beat that bang for your buck.
- Geoff Schultz
@Geoff - the issues with the 1.5TB do scare me off a bit. And I do have plenty of room for internal drives, but I'm just worried about them all going belly up sometime soon.
- Nathan Chase
Right now I have two 250GB identical drives mirrored with on-board RAID, a 250GB drive as my Windows XP install drive, and a 500GB drive - all internal. I use the mirrored RAID for all the really important, can't-lose-it stuff. But it's tapped out now, and I'm starting to worry about data on the 500GB being lost.
- Nathan Chase
Yeah I hear that. I have honestly been looking for a storage solution myself as I recently got within 50gigs of filling my 1tb Hitachi, which i love btw. Truth is all the consumer level stuff kind of sucks.
- Geoff Schultz
my plan was to drop the two 1.5TB, the 500GB, and one of the 250GB drives into the Drobo - leaving me with 2TB usable space
- Nathan Chase
@Nathan I was just saying you may have something more important to spend the money on. Just make sure that this is something that you really do NEED.
- Mathew™ one of a kind
BTW considering that an HP home media server comes with 750hard drive it's about the same price as a Drobo and with some better features...some...and some not as good. http://www.amazon.com/EX485-M...
- Alex Scoble
Home Media Server doesn't do RAID for instance, but you can have it copy a folder across all drives in the system.
- Alex Scoble
But either one would probably do you just fine
- Alex Scoble
@Mathew, I definitely NEED some sort of solution, as I'm down to only 16GB of free hard drive space out of a total of 1TB capacity spread across my internal drives. I'm just seeking out the best price, and most reliable choice for storing mass amounts of data, keeping that data safe, and getting decent performance out of whatever's delivering the data.
- Nathan Chase
BTW don't buy Hitachi drives. WD (the good models) or Seagate are best.
- Alex Scoble
Get the Drobo. I would LOVE one... or a couple. And you know you'll need the data backed up. Imagine having all of your media accessible from the Drobo from computers all over the house.... Yes!
- Michael
What about the DNS-323 with those 2 drives? It's a lot cheaper, using it myself.
- Nick
No need to second guess, if you need it, just get it. I bought mine in January w/4x 1TB and it's been working like a champ so far.
- ronin
@Nick, If I were to do that it would cost about $450 for the enclosure and 2 drives. I'd have 1.5TB total usable space (mirrored). OR I could get the 2 drives and a Drobo for $675 and have 2TB usable space, given that I have some extra SATA drives I could devote to the Drobo.
- Nathan Chase
hmm - the D-Link DNS-321 is only $91 AR on Amazon. Total price with the two 1.5TB drives = $381 - for 1.5TB mirrored, not a bad price...
- Nathan Chase
Buy it.
- Louis Gray
@Nathan Well, how much data are you looking at storing?
- Mathew™ one of a kind
@Mathew - I've got nearly 1TB of data now that I'd want to store, and I'd like room to grow for a while
- Nathan Chase
Then I say get the drobo. But, you may be better off just getting the system and then buying separate HDDs, that may be cheaper.
- Mathew™ one of a kind
Those are tempting. Especially since you can pop in different sized drives and it just works.
- Rodfather
Yup, both the Drobo and the HP Home Media Server have that capability, Rodfather.
- Alex Scoble
Why not just build a whitebox with as much drives you want and then put on Windows Media Server? The OS is $110.
- CW™
What the hell, go with the recently released 2TB drives. (Good luck with the backups.) ;)
- Jack (a.k.a. Jeber)
Do it. Do it.
- Steve Isaacs
@Jack those 2TB drives are not cheap... not cheap at all.
- Nathan Chase
It would be fun to build a miniature server rack for your desktop that held hard drives. I think I could go about 8 stacked vertically on this desk. Little glass door on the front. Little cooling setup and heat monitor. And a tiny, tiny little rack-mount monitor.
- Jack (a.k.a. Jeber)
I'd like to thank everyone who gave their advice & suggestions. I ultimately decided to get the two 1.5TB drives and a D-Link DNS321 - total cost after rebate & free shipping: $351.16 at Amazon. The Drobo's nice, but it would have put me at close to $700 for only 500GB more total space. I think the D-Link and 1.5TB mirrored in RAID 1 should last me until an eSATA Drobo with ethernet built-in, or some other better, cheaper device comes out.
- Nathan Chase
I have a Drobo and it's superb. It's sat on my desk connected to my MacBook Pro via FireWire 800 and currently has 4x500GB drives. The ability to simply eject a drive and slot in a bigger one without having to format or worry about the RAID set-up is excellent.
- Timothy Griffin
I think the question needs to be asked since this is pointed to the self employeed persons or people with higher income to use at home, How many times in the year or so will you change out your hd's?
- CW™
I decided that the proliferation of people having issues with the Drobo and large capacity drives, combined with the high cost and their proprietary system locking me into essentially throwing away drives or getting a new Drobo if something goes wrong, were enough to convince me to go with a 1.5TB RAID1 NAS instead. I'll get nearly the same redundant space at half the cost. NAS isn't as good as eSATA for performance, but it will work for my needs for the meantime until something better comes along
- Nathan Chase
Good call on the DNS321. I'm considering getting one myself. Drobo's are nice but the price and lock in isn't.
- Benjamin Golub
I've had my FW800 Drobo for 6 months now. Last week one of my 1TB WD GP drives failed. I replaced it 3 days later, but the re-sync took over 40 hours! During this time I could not write to the Drobo and it wound up hanging a lot of my apps until it was done. While in the end my data was protected, I am disappointed with the performance.
- TranceMist
@TranceMist - that's exactly why I think just a simpler mirrored configuration might be ideal - because then if one of the drives goes bad, you still have all the data on the mirrored drive - and you could continue to use it while you get a new drive replacement.
- Nathan Chase
I think you've made a great choice Nathan. I've been researching NAS drives for a while as well and am going with the Dlink 323. The Drobo is pricey and I've heard their NAS add-on provides poor performance. For anyone looking to get a NAS, this is a must visit site http://www.smallnetbuilder.com/compone...
- Mark Krynsky
@Nathan - I have mirrored drives in my MacPro for really important stuff that I also have rotated off-site backups for. The 4TB (raw) Drobo was for "other stuff" that isn't as important and doesn't otherwise get backed up. In short, I didn't trust the Drobo enough at first for really important stuff - *that* still gets mirrored.
- TranceMist
@Mark - FYI This article from the site you mentioned convinced me NOT to bother paying for the 323 over the 321: http://www.smallnetbuilder.com/content...
- Nathan Chase
@Nathan, I think the extra $33 is worth it for the USB port and print server option. Also, the benchmarks that were run on SmallNetworkBuilder show the 323 to have better network performance. Lastly there is a more recent firmware upgrade that appears to have more features.
- Mark Krynsky
Also, for brave folks...there is a bios replacement for the 323. You can get info on it here: http://wiki.dns323.info/howto:f...
- Mark Krynsky
Wait, $450 for the enclosure? It's only $150 CDN for the DNS323. what am I missing.
- Nick
Everyone seems to like the Drobo
- Bindu Reddy
WANT
- sofarsoShawn
@NIck - the "?" at the end.
- TranceMist
Get the drobo, but don't get a DroboShare. They're impossibly slow and it's unclear if future firmware upgrades will fix it.
- Kevin Fox
I would also recommend the DNS-323. It is an awesome NAS that has 2 bay (each one can take upto 1.5 TB). It is also highly configurable. Take a look at http://wiki.dns323.info/.
- Kenneth Chu
I'm looking for a small AOE array. Any ideas? These self-contained NAS things are not amenable to my, uh, experiments.
- Andy Bakun
dobos are great.
- Thomas Hawk
@Nathan, I just came across this $30 rebate for both the 321 & 323 on Newegg http://images10.newegg.com/uploadf... . It appears to be currently valid for Amazon.com purchases from 3/1 - 4/30. This effectively knocks the 321 price down to $64 (based on current price) which is a crazy amazing deal.
- Mark Krynsky
@Mark - it's $94.24 after that $30 rebate as far as I can tell. http://www.amazon.com/D-Link-...
- Nathan Chase
I wouldn't have talked you out of the Drobo... love mine. Also, if the Drobo fails, you can simply pop the drives into another Drobo and it will load them up no problem. I've found it much more stable and secure (not to mention easy to manage) than other NAS devices I have to work with in my professional life. But, looks like you didn't go Drobo anway, so sort of a moot point :)
- Bob M. Montgomery
from twhirl
@Nathan, Amazon offers an instant $30 rebate and the one I list is a supplemental $30 mail in rebate form.
- Mark Krynsky
@Mark, no I wish it were true. The rebate forms are the same. Amazon's $30 is not instant. Newegg's: http://images10.newegg.com/uploadf... - Amazon's: http://g-ecx.images-amazon.com/images...
- Nathan Chase
Not a fan of Seagate HDs. :\ I just got a WD TB drive on Newegg.
- fn (fairnymph)
Just a quick update. I bought the Dlink 323 with 2 Western Digital 1TB Green drives. It was amazingly simple to setup and so far I love it. Very good performance and very quite. I will post a review on my blog soon.
- Mark Krynsky
@Mark - I've been pretty happy with the Dlink 321 with two Seagate 1.5TB drives - it loses connectivity occasionally, but otherwise has been smooth sailing
- Nathan Chase
WD Sharespace. Best thing out thing out there hands down. Its makes the drobo look like a brick. I am so glad i never bought a drobo. 4TB RAID-5 NAS + full blown DLNA that talks to my PS3 with no setting up required or computer intervention.
- Carlos Ayala
Is this a new Drobo? My first one was quite noisy. Love the Seagate drives, though, that I got.
- Robert Scoble
Photo: Defendius Lock System…secure. http://jeffisageek.tumblr.com/post...
David Silvernail liked this
Bacon sandwich really does cure a hangover - Telegraph - http://www.telegraph.co.uk/science...
neoCarla, Ingo, Dobromir Hadzhiev and 50 other people liked this
"A bacon sandwich really does cure a hangover - by boosting the level of amines which clear the head, scientists have found. Researchers claim food also speeds up the metabolism helping the body get rid of the booze more quickly. Elin Roberts, of Newcastle University's Centre for Life said: "Food doesn't soak up the alcohol but it does increase your metabolism helping you deal with the after-effects of over indulgence. So food will often help you feel better. "Bread is high in carbohydrates and bacon is full of protein, which breaks down into amino acids. Your body needs these amino acids, so eating them will make you feel good." Ms Roberts told The Mirror: "Bingeing on alcohol depletes neurotransmitters too, but bacon contains a high level of aminos which tops these up, giving you a clearer head." "
- RAPatton
from Bookmarklet
The English have this down to an art.
- Richard A.
yet another great reason for drinking
- siggimus
mmmmmBACON
- grant fox
good to know!
- Thomas Hawk
Explains why I have never seen a hungover pig before.
- Moved to Facebook
from fftogo
I've never had a hangover, but I do like bacon sandwiches here and there
- RAPatton
+stretta
- Eric @ CSTechcast.com
good news :)
- Baard @ Pixum
Can I have one even if I'm not hungover? I could pretend...
- Jandy, ConcertMaven of FF
Extreme shepherding: 2:44 seconds of the most bizarre, amazing, and creative thing I have EVER seen. http://www.youtube.com/watch...
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Alfredo, David Silvernail, Louis Gray and 2 other people liked this
The shepherds used to just invent golf when herding got boring...wow times have changed.
- xero
Apparently, I'm a few days late. But this video is STILL amusing me!
- Mona Nomura
I have a linux server getting hacked. dmeg states "Treason Uncloaked" somehow they are getting in as root and putting in directories. I changed the root pass, plesk pass, and ftp pass, they are still getting in .. sigh
Alfredo, Greg Guitarbuster, Loren Heiny and 18 other people liked this
Are those really the only ports/services you have open?
- Rahsheen ™, Coach Rah
Rahsheen, thought so, but now am wondering, rkhunter isn't showing anything
- LPH™ and his dog P™
lsof -i actually shows a list; going through them now
- LPH™ and his dog P™
Run a port map from the box in question and from a different box. You should see which ports are open, closed, and regulated by firewall.
- FFing Enigma (aka Tina)
Tina: this is over my head - but time to learn -- should portmap -lv return something ?
- LPH™ and his dog P™
It'll depend on the version that's on your system. Run portmap -help and see the options you have available. Like I said, run it from the box in question against localhost, and then run it from a different box against the ip/domain of the hacked box to see if you see something different. Be forewarned that if you run it against all available ports it can take a while, but if someone's sneaking in that's the way you need to do it.
- FFing Enigma (aka Tina)
portmap --help gave -l, -v, and -d options but portmap -lv returned nothing
- LPH™ and his dog P™
Once a system is compromised, you can't trust anything it says. You must nuke and re-pave the system, restoring data from known-good backups.
- Michael R. Bernstein
Michael: Good advice but convincing the hosting company of this process is a challenge. They want me to wait until another attack and they'll look again ... LOL
- LPH™ and his dog P™
if you have physical access to the server, go in single mode : root access with one terminal, this will allow you to see what is going on. look for things in the /sbin /bin /usr/sbin /usr/bin directory and have a look at the modification date on those binaries - ps is the one to look at first, hackers usually modify it so it does not show everything -
- Olivier
They came back about an hour ago (about the time I stopped monitoring the server). :p
- LPH™ and his dog P™
I hesitate to click like on this but this is an interesting post. I can wake up some Linux geeks at Rackspace if you still need help.
- Robert Scoble
I found the offending IP http://ws.arin.net/whois...
- LPH™ and his dog P™
Robert: I found the IP and have blocked but this still leaves the opening for others. Hosting company seems interested only in removing files and moving on .. which just leaves open the door ...
- LPH™ and his dog P™
The following is in the messages log: Mar 22 07:49:05 server xinetd[2641]: START: smtp pid=18146 from=115.124.100.116
- LPH™ and his dog P™
OK. I'm starting to get a feel for what is / was happening. A user account called VIP is logging into the server at the times the files are being placed on the site. For those interested, use "last" at the command line.
- LPH™ and his dog P™
why on earth do you still have the machine connected to the Internet if it's hacked, or being hacked? the first thing you should do is disconnect the thing from the Internet and guaranteeing it immediately.
- Aaron Baer
Aaron: Hosting company doesn't listen to such reasonable ideas as disconnecting it from the Internet and running single mode. They only deleted files (the first time, wouldn't even do that the second time) and I ended up doing the rest: figured out the way they were breaking in, etc. It's a learning experience but I agree -- the best would be to just remove the box and transfer site to another box. Luckily it was a script kiddie.
- LPH™ and his dog P™
Is there a reason you are still using said hosting company? Twice in this post, I read in your comments that they didn't listen to/did not comply with your requests. That alone is enough to terminate service with them. There are plenty of other businesses that would be happy to have yours.
- Cole Jolley
They got in once, they replaced some of your commands with back doors, as Olivier says. You need a clean install, means the hosting company making a back up of your current disk, wiping it, giving you a clean os patched up to date, and mounting your old backup so you can copy data (only data, no scripts). And yes, get a new hosting company, this is not the proper way to deal with security problems at all!
- Joelle Nebbe (iphigenie)
Yes, I am looking for a new hosting company but getting a good one is a challenge. So many make claims but only when things like this happen can you figure out if they are really worth the money. Besides, I learned many things through this one. It was worth the time to figure out what they did. Today is devoted to finding another company.
- LPH™ and his dog P™
LPH: I'm here if you want to talk about Rackspace's @mosso . My phone is +1-425-205-1921 and the Rob La Gesse's phones are: 210-845-4440 cell 210-370-3861 home (he is one of the key people on Rackspace's cloud). How many other hosting companies give you their personal numbers and are showing up here everyday?
- Robert Scoble
Interesting to see Scoble push his new employer - I love the model and will always choose a company with passionate customer service.
- JMaultasch
Robert: I was just on the phone with Adam and wasn't watching this screen. Carlton passed me over to him. Adam is putting a proposal together. We'll see what Rackspace comes up with ...
- LPH™ and his dog P™
Honestly, are you sure they are getting back in? Is it possible they left something that is opening a door for them every so often? When I've had a box hacked there is usually something left behind (i.e. maybe in /tmp/ often disguised as .../ or something) that is reopening ports and creating files, etc. But have to agree with others--if you are not pursuing legal action against them and just want to get back to work CLEAN REINSTALL is in order, along with upgrading all software (php, mysql, etc).
- Andrew Leyden
Andrew they have not been back since blocking the IP, wiping out the user ID vip, upgrading vbulletin, vbdrupal, and changing passwords on all accounts. However, I cannot trust this box and really - a simple search in Google now brings up the site with the eBay spoofing *.html.
- LPH™ and his dog P™
@scobleizer I may not be on Friendfeed or Twitter everyday but I do post my phone # 620-272-3927 although we are primary hosting Microsoft technologies in the cloud.
- Kevin Tunis
JMaultasch, Robert has been recommending Rackspace for hosting for quite a while, so this isn't really new behavior.
- Michael R. Bernstein
Michael is right. I fell in love with Rackspace a year ago and wrote a blog post saying that (we interviewed them a year ago). But I am now one of the more visible Rackers out of the more than 2,000 who work there.
- Robert Scoble
LPH--sounds like game over. Wipe this box (sorry to say). If your hosters want to keep it 'up' for forensic analysis that's fine and dandy--have them give you a new box where you can put your stuff and start your migration. It sucks--I had to do it once from local backups on my computer on a 512k crap dsl, but I just couldn't trust that box anymore.
- Andrew Leyden
Just want to say. Love the support here on FF. Geek love to you all.
- CW™
The migration service is a bit steep: starts at $1000. They are putting a proposal together for the server. Looks like I have much to learn today.
- LPH™ and his dog P™
df - h shows 56 GB used. Crap - something isn't quite right .. LOL
- LPH™ and his dog P™
access_log.processed has grown to 30 GB
- LPH™ and his dog P™
I've made progress -- the hosting company now admits there are rootkits on the server.
- LPH™ and his dog P™
LPH, what was your response to that statement from the host? duh? of course there's a rootkit. Man, run from those guys.
- Eric @ CSTechcast.com
They are "investigating further to see if they can be cleared" from the server. Of course, they cannot be cleared. This is impractical and I doubt many people have the experience to be able to clear the server. I've run into this problem with other hosting companies too. There seems to be an imbalance between support and finger pointing. I really wanted them to just move the site to another box -- but they don't seem to want to do this - v. strange.
- LPH™ and his dog P™
Three different support people have contacted me via email now - each saying the same thing - that the server is compromised and they want me to back up the db and site. I've responded to each - please make the backups there by hooking up a second drive. This will save downtime - no response from any of them after that ... sigh
- LPH™ and his dog P™
Anyone who says that Twitter isn't a great way to get info from people you trust about products you're looking to buy hasn't seen my replies
Hutch Carpenter, Silver Hage, Susan Beebe and 4 other people liked this
cataloging/liking 'objects' (fb phase 6&7) is a pretty big idea. Interesting how @timothypost = only commenter to zero in on it.
- Will DeLuca
true enough- if a good% of the people you trust are on twitter! That's been my challenge, getting my circle of friends to tweet!
- David Silvernail
No matter how hard I try I still haven't been successful in getting my friends on twitter. Everyone I follow are people who's tweets I've found that actually seem to be interesting and informative.
- Angelo Rodrigues
Why Facebook has never listened to you and why it should NOT start now: http://scobleizer.com/2009...
Robert Clockedile, Ann Hudspeth, Michael Kacer and 88 other people liked this
I think you're right on the money about Zuckerberg: just imagine if Apple started listening to the peanut gallery. I don't think having companies try to pitch us every time we make a move online is the answer, and I think companies already know it (which is why you weren't contacted, among other reasons): if anything would cause a mass migration it would be that. People cannot stand...
more...
- Mark Trapp
Glad to see someone gets it. It's not about early adopters now for Facebook.
- Mike Seidle
Yeah, Apple does some really anti-user things once in a while. Rocky just got his new MacBookPro and said "where's the firewire 400 port?" Anti user. But, in the long run, probably the right thing to do.
- Robert Scoble
Mark: friendfeed is showing how to do the "better search" part. Already I can tell friendfeed "show me all items that have the word 'stroller' in them that have two or more 'likes'". That's not yet possible on Facebook, but I bet it will be by the end of the year.
- Robert Scoble
Brilliant article; right to the point.
- Pavel Senko
Similar to this is the story about Google currently testing around 50 shades of blue. It might seem crazy, but when you have Google's traffic volume, a miniscule change could significantly improve the user experience, even if only subconscious. Nightmare for a designer perhaps. But in the larger scheme of things, a good move.
- Graham English
Zuckerberg is smart. An insightful business machine with clarity! Excellent listing of the 7 phases of FB. It's easy to see the growth thus far and where the potential is. Thanks Robert! And congrats to you and Maryam!
- Amy Flynn
If Facebook did listen then nothing would have ever changed.
- Mathew™ one of a kind
By the way, Facebook hasn't listened to me, either. If it did, I'd have more than 5,000 friends. :-)
- Robert Scoble
Robert: if they do that, then they have it made. FriendFeed is nice, but its missing the information about who I am as a person, instead favoring to define me by what I do or like online. After a year of using FriendFeed, I'm not sold on that being the best approach, especially when things like "like" require other people to feed the engine. I'm really into philosophy of language,...
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- Mark Trapp
I get why people don't like the new layout on facebook but I actually like it. It seems more interesting. It seems like a lot more people on my friend list are engaging with it and sending out more missives. There is more of a stream of stuff. And I like that.
- Aidan Mann
Mark: yup, and I've told the friendfeed team they should let me skin my profile and add more data to everyone. Facebook is way ahead there and I'm not sure friendfeed will catch up. Friendfeed, though, is far better for creating public conversations and I don't see Facebook going there and Twitter has no leadership willing to piss off its current users to go there.
- Robert Scoble
Aidan: have you ever wondered why Twitter is getting more hype than Facebook despite Facebook growing in #s of people far faster? I have. Easy: Facebook doesn't yet allow public entities. IE, celebrities, news organizations, etc. That's going to change pretty quickly. Then what will happen to Twitter's hype machine? It will shut down.
- Robert Scoble
It's true. The great Business prof and writer Clayton Christenson always says one of the worst things you can do is listen to your customers. They will drive you right out of business. If they listen to their customers' demands they will leave themselves vulnerable to what he calls "disruption from below" ie, in this case FriendFeed and Twitter.
- Stephen Pickering
Apple does anti-user stuff MOST of the time, not some of the time.
- Matthew DeVries
Steven, I don't think Christensen said that at all. You aren't vulnerable to disruption from below until you've actually risen, and you don't rise far if you are always chasing new sales and ignoring your current customers. The mistake is only listening to your best customers at the expense of marginal customers. That cedes fertile ground to upstarts. That doesn't mean that it is smart to alienate much of your existing customer base, as FB seems to have done, trying to crush an upstart.
- Erik S
No offense to anyone :-D but the comparisons to Apple? I mean, come ON. Apple is *visionary.* Jobs said "I see a smartphone that people enjoy using," and lo, it was done. Jobs said "I see a day when music will be DRM-free," and lo, it came to pass. That's *vision.* Facebook is *imitative.* They are borrowing from Twitter and Friendfeed. Imitation is in their DNA, going back to Facemash...
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- Karim
I don't agree with part of what you say in your post, Robert. I think Facebook does listen to what its users say even if that doesn't always translate into doing what those users want. The terms of use issue is a great example of this as is its promise to incorporate user feedback if enough people demand a particular change to its future terms of use. Where I agree with you is that Zuckerberg must press ahead with what he and his team feel is the best direction for Facebook despite minority protest.
- Paul Jacobson
"Then what will happen to Twitter's hype machine? It will shut down" That is pretty bold :-)
- Edwin Khodabakchian
Great food for thought. But I strongly disagree. The previous changes to FB added to the site's functions, but in many ways the latest round of changes have changed the fundamentals of the way FB works. It smells to me of a company desperate to find a real revenue stream ... the ad network just doesn't work effectively, the applications and API are all but dead, and now the useful tools like events and groups have been pushed into the background in favour of a suite of copycat Twitter-alike functions.
- Toby Hede
I strongly disagree with you on this topic Robert. I have been a part of social networks in Turkey for a very long time now and I have seen why and how the trend shifted from one network to an other. The reason people settled on Facebook was because it was mainstream and appealed to the casual user. You and I can filter a massive feed from networks to see only what we need to see but the casual user can`t. Many will switch to an alternative if Facebook insists on its new model.
- Tuna
I actually think the outrage over this new design is less than the last time... and I hear everyone always threatening to leave if they don't switch back... please, it may happen one day but the very nature of facebook keeps them safe from people just leaving... people will whine, they'll threaten to leave, and then they'll get over it...
- Shawn Duffy
from twhirl
how to eat a big cake?!!a part at once. this is what FB are making they are trying to make the user adapt to change in a progressive way, many change are to come personally I enjoyed robert post, it is very instructive, and I agree at a point you may not listen to your costumer, but there is no reason to say it to them. leader some time have to keep some observation for themselves, and to not comment on any thing.
- abdellah
Google figured this out a long time ago. What users actually DO online far outweighs what they say they do. Hence, initiatives like Google Labs
- Jim
@Jim: I wish I could bottle that motto and make sure everyone understood it. Too many take qualitative research and let it guide decisions and then become confused when the product isn't effective.
- AJ Kohn
Because in the end it is about making Mark Zuckerburg (even more) rich off of our information. Recording each and every like, click, and post to better help target our eyes towards a bunch of useless garbage and trying to own our images, thoughts, and ideas along the way. I suppose knowing that might help avoid being played.
- Tim
I will wait. I like that you predict such nice things, but I am not sure that a bad user interface is what will bring in the business. On the other hand, I am still waiting for the revolution predicted in Naked Conversation and the Long Tail to happen, so a bit more wishful thinking won't hurt. I agree that FB has to move forward and they should go the way they want to go, otherwise it will end up in a mess.
- Roland Hesz
Reread the post, and yes, I am positive that the current user interface mess up has not much to do with the bring in the business. Making it harder for people to find anything will make it harder to move forward I think. But it Zuckenberg's toy, he should do it the way he wants. Probably has a long range plan.
- Roland Hesz
Robert, hadn't actually stopped to think why twitter was getting so much hype. I have a touring bicycle. It's inspirational to get tweets from Lance Armstrong. How this will translate to Facebook in the future will be interesting to say the least. My daughter works as a graphic designer, is more a myspacer than a facebooker, she tweets but mainly as a device to communicate with me. Her comment to me recently was that she has noticed business everywhere including twitter handles. Congrats by the way! ;]
- Aidan Mann
just think people don't like changes, so that's why they keep arguing bout the new design. Even if the changes are for good, people dont like it so they complain... not leaving, but complaining all time.
- Dani Martínez
Henry Ford said "if I'd given customers what they want, I would have invented a faster horse."
- Tom Landini
I'm not getting the "objects in the social graph" part of the later phases in Robert's post. Can someone provide an example? How about where to find out more?
- Tom Landini
people didnt like the fb change, yes, including me. After reading above blog i came to know the intent & agreed also. So, people could be making opinion just based on UI changes, without knowing the reason, like me? Was it possible for fb to handle it better?
- Roshan Ramachandran
from twhirl
Tom, I took that to mean things like, "You are now following @MarsPhoenix," "The U.S. Government is now following you," "You have a new friend request from the 2nd Floor Break Room Coffee Pot."
- Karim
Will Facebook listen to the public and change it's frontend, probably not until user numbers vastly drop. Do I like the new look? No. Will I stop using Facebook? No. Why? Well I know how facebook works enough that I can get the information that I used to get from the frontend other ways. It's just harder to get. It's for this very reason I believe the users will carry on using Facebook. They don't like it, but they can get by. Hence facebook will think the majority like it & it's the minority moaning
- Paul Bainbridge
@Karim: Thanks. So that means the US Gov't and the Coffee Pot can see all my posts etc. on Facebook, I guess. But if it also means I can see all of the stuff on their networks, that opens things up pretty wide. And I guess I can see who's been drinking coffee on the 2nd floor when I'm away.
- Tom Landini
sadly, the US Government almost never posts pictures from that wild party where it got drunk and destablized a foreign government. also, the Coffee Pot just tends to whine a lot about how you haven't refilled it lately (despite location awareness showing you were in the same room twice today), and it complains when you don't fill it up with the "right" brand of expensive coffee and then gets all petulant and moody because it thought you and it were friends.
- Karim
Pity people without Facebook; they never know what the gov't is doing and have to suffer the coffee pot's silence. Hey, wait and minute ....
- Tom Landini
....They get news from other places? Facebook seems useless from my point of view.
- ralphsaunders
@Karim - The Poor Coffee pot, will it ever learn? ;)
- Tyson Key
@Karim - i'm fairly certain the gov't can see what you're doing whether on FB or not. wave to the g-men!
- .LAG liked that
ErikS Facebook hasn't risen already? Are you kidding me? If nothing else he simply couldn't stand still while everyone was spending their time on Twitter or his business would die. He had to shake things up, even if it were just for the sake of shaking things up. I like it. Competition is fun and healthy and gives us more valuable products and services.
- Stephen Pickering
Stephen,are you kidding me? You said that "Clayton Christenson always says one of the worst things you can do is listen to your customers. They will drive you right out of business." That's a mischaracterization, I explained why. Taking it on your own terms, you're suggesting Facebook got as far as it did without listening to customers? I don't buy it, given that there are multiple examples to the contrary. True, sometimes businesses have to risk alienating customers. We'll see how it turns out this time.
- Erik S
Google Voice Released for GrandCentral Users - http://blogoscoped.com/archive...
David Silvernail and Jérôme Flipo liked this
Review of Great New Premium Wordpress Theme Designed for Lifestreamers | Lifestream Blog - http://lifestreamblog.com/review-...
Ruben Sanchez, Roman Busyghin, Stephen Edgar and 21 other people liked this
Just wish this kind of themes would use a Friendfeed plugin instead of "reinventing" it on your personal blog.
- Thomas Bøhm
This theme looks great. Definitely gives me some ideas. Just wish I had grapics skills EDIT: graphics, too
- Rahsheen ™, Coach Rah
I agree that a FF plugin is easier, and that you'd be hard pressed to find a better aggregator. But not everyone wants another script running on their site, or to learn a new service.
- Chris Baskind
FF is lifestreaming though, yeah, with others
- sofarsoShawn
As much as I love FF, I'm not sure if I actually want it on my blog as my lifestream. For instance, I don't import Twitter here for FriendFeed-specific reasons, but people looking at my lifestream on my blog would probably wonder where my Twitter is...
- Rahsheen ™, Coach Rah
The Lifestream plugin is pretty good and offers some specific features and support for services that you couldn't get simply embedding a FF widget. As Rah pointed out there are situations when you may want more flexibility from a Lifestream on your personal blog. Another issue is that you may want a true reverse chronological Lifestream not affected by likes & comments, or even display those on your blog in the first place. That being said I can see using the FF embed as well. Depends on what you want.
- Mark Krynsky
That being said, I may create a hacked version of this and release it using FF instead of the Lifestream plugin and several other changes.
- Mark Krynsky
If you do that, Mark, let me know. I'd be all over it. :)
- Shawn Farner
I like the L&F, but the element positioning isn't great all over the place like that. The photo's take a fair bit of precedence, I'd say too much for blogs that are primarily writing based.
- Mo Kargas
+1 Shawn
- Thomas Bøhm
Hrm, I take the points Mo points out as the positives :)
- Rahsheen ™, Coach Rah
Really Rah? You're trying to make a serious post, and suddenly there's wacky pictures of a drunken trip to Tokyo randomly brought in from Flickr :D Not sure if readers would appreciate the juxtaposition or take you seriously. Also when I look at it, my eye goes Pics -> Lifestream -> Writings. Should writings be the last thing a reader looks at? I'd say Writings should take centre-stage; unless Twitter ramblings are more important :)
- Mo Kargas
I guess I don't take myself that serious. If you go to my blog right now, I have some pretty wacky pics next to a post about 12seconds and it's integration with Twitter. I kinda like the way it looks...LOL. I'm obviously not your average blogger, though :)
- Rahsheen ™, Coach Rah
Ok, if you lump it all together and don't care, I suppose it's a great theme :)
- Mo Kargas
Exactly :)
- Rahsheen ™, Coach Rah
That's really nice-looking. Too bad I'm allergic to premium themes because my bank account is apparently allergic to money...
- Jandy, ConcertMaven of FF
Good thing this one is free, then :)
- Rahsheen ™, Coach Rah
very nice...
- .LAG liked that
What, it's free? But it says it's a premium theme...oh. Wow, I should actually read stuff. Thanks, Rah, I might download it when I get home and play with it some.
- Jandy, ConcertMaven of FF
This is great. I like this one a lot.
- Trish R
My original title had the word free in it. Guess I should have kept it, but it seemed wordy.
- Mark Krynsky
Ok Jandy, I've now capitalized and bolded the word free on the post just for you.
- Mark Krynsky
Heh, thanks Mark. I'm having such a special needs day today.
- Jandy, ConcertMaven of FF
5 CSS3 Techniques For Major Browsers using the Power of jQuery - http://www.noupe.com/jquery...
Gavin and David Silvernail liked this
Come Back Here, Damnit - http://www.photobasement.com/come-ba...
Richard Crocker, Felicia Yue, Andrew C and 145 other people liked this
Superman, the formative years.
- FFing Enigma (aka Tina)
Invizible Cat Iditarod.
- AJ Kohn
It's funnier if you imagine that the kid is in full slide chasing the kitteh.
- Mike Nayyar
Oh my goodness, so cute!
- Meredith
That is hilariously adorable!
- Summer
This looks like the baby is sliding forward and going to wipe out this kitten! Cute!
- tomit
I love the caption!
- nakachi
Awesomeness.
- InPerpetualMotion(Gina k)
I shall name this kitteh Steven Perez, and shall damn him for running away.
- Josh Haley
+1 AJ Kohn. Iditarod, FTW!
- Susan A. Kitchens
Can I like this again? I really like this picture.
- Martha
Sure Martha :)
- AJ Batac
halp! i is not cheezburger!
- Ken Morley
Totally superawesome
- j1m
hahaha lol
- Jhoy Imperial
Rofl that made my day
- nfan12
from Alert Thingy
I Can HAZ play Toiz
- johnpiercy
so cute the cat,so lovely the baby~
- 阿石
I wonder how brands like Zappos and JetBlue keep track of their brands on social networks like Twitter and Facebook? Tools? Techniques?
Jorge Barba, Frode Stenstrøm, Winston Teo and 67 other people liked this
Tony LIVES on Twitter To elaborate: Tony uses web + txt - so I'm assuming he monitors Zappos with the web search. He also mandates all his employees to Tweet, so they probably have interns keyword searching. Whole Foods, another prolific Tweeter, uses TweetDeck. JetBlue utilizes: web + TweetDeck + Twitterberry.
- Mona Nomura
They might use tools like we do for our client partners - apps like Radian6, TruCast, CIC, Cymfony. Art meets science across the new frontier of digital brand engagement engineering!...
- Thom Kennon
Hm I would be interested in your client list, Thom. I don't see how consolidated charts and analytical tools can help one actually... well.. engage.
- Mona Nomura
Twitter is the one we spend the MOST time trying to get results in real-time from - and Tweetdeck loaded with search terms and groups helps. Lots of other tools to send results as RSS for much of the rest of the social spaces (Mashable has a good run-down of many: http://mashable.com/2008... ) Though I still don't have a good search for Facebook brand mentions. Any suggestions? - Morgan @JetBlue (and Mona N, - we use Tweetle too)
- Morgan Johnston
Bingo Mona!! Most of those tools (which are GREAT) were designed for agencies. The justSignal Tracker (shameless plug) I've built is a much better solution for engagement. see: http://ustream.tv/sxsw
- Brian Roy
Talking to some of them at the Omniture summit, Thom's right, but for the most part a lot of them are just using things like RSS, TweetDeck, etc. I think Dell has created some internal tools, as have others.
- Jesse Stay
Great question, Robert
- anna sauce
Here is a case study about how Dell used social media monitoring for their mini9 launch - http://bit.ly/zEl0k
- Marcel LeBrun
I use a free (but limited) account from http://www.techrigy.com/
- David Silvernail
Brian: I can't wait for the Ustream/SXSW thing. That's going to make lots of people say "whoa."
- Robert Scoble
Robert: Thanks... I'm really looking forward to it. It should be pretty impressive watching them fly by in the midst of SXSW Interactive.
- Brian Roy
I never used Zappos until I ran into Tony on Twitter. So yes, Twitter can increase sales.
- Dave Gambrill
Dave: I agree. Same here.
- Robert Scoble
It's not Twitter, it's Tony. Zappos' mantra has always been customers first. That's why they are the biggest online shoe retailer. Twitter is supplementary.
- Mona Nomura
Love Zappos!
- ursi
Oh, and at this time, Facebook is close to useless when it comes to brand promotion. Pages (that just got an overhaul) doesn't do anything. Only useful thing is status updates linked with Twitter - which at times can overwhelm (annoy) the average consumer.
- Mona Nomura
I would actually suggest that it isn't JUST business to customer, it is also customer to customer, customer to prospect, etc. Imagine having your customers sell to your prospects because you gave them a clean way to talk to one another. You better be good at what you do... cause if you aren't the opposite will (and does) happen.
- Brian Roy
Zappos is going mainstream fast though. I work a very non-tech job and people there love them. Yes, people who work at Elementary schools love Zappos. :D
- MarkCarras
Uh, I've been using Zappos since 2003ish. They go the extra mile ie: next day air free of charge, hassle free price matching, returns, and exchanges - w/ free shipping and every single one of my experiences have been nothing but excellent. Their marketing is due to word of mouth and major publications advertising for them by raving.
- Mona Nomura
I tweeted about drinking a Cameron Hughes wine last night and got a quick reply from the winery. Obviously there are tools to monitor tweets and flag keywords.
- Robert Fisher
Robert: most startups I visit now have at least one computer running TweetDeck.
- Robert Scoble
TweetDeck rules. But I think it has to do with finding your groove, per se. Then it becomes routine. Right now, I don't know of any tools in the market that efficiently enables monitoring offline.
- Mona Nomura
oh and as far as Zappos and responsiveness? - the one story from 2007 http://www.zazlamarr.com/blog... was enough for me. I look for chances to buy from them.
- Morgan Johnston
Mona - tell me more about "efficiently"... What is missing?
- Brian Roy
Quick and timely alerts via multiple methods. ie: IM + SMS + web and or app - with the option to enable and disable.
- Mona Nomura
So you want monitoring + semantic analysis + alerts on "stuff I need to know now" and user by user configuration. Did I get that right?
- Brian Roy
Engagement tools. User configuration + monitoring and options to monitor are first priority. Semantic analysis are close to irrelevant when it comes to people actually walking the walk. They're just tangibles to satisfy whoever you're reporting to when it comes to Twitter, imho.
- Mona Nomura
So what is justSignal missing? You see everything, you can tweet/reply, it does IM (but the tracker doesn't today), the Tracker has a Web based iPhone app. - And thanks for your insight on this... I'm not trying to defend what I've done... but learn what is needed next.
- Brian Roy
I totally agree with Mona. My computer chirping at me through Tweetdeck is great - but there aren't any mobile apps with as instantaneous a notification. I'm left with constantly manually pulling up search.twitter.com pages when I have a spare moment.
- Morgan Johnston
Alerts - the ability to know and respond right away when on the go. And these are just my opinions - glad they're useful.
- Mona Nomura
So if you have an iPhone app that updates in real time does that solve the problem? SMS isn't viable - there is no way anyone is going to pay what it costs to have EVERY tweet that mentions the brand sent to (potentially) dozens of phones. Try the ustream.tv iPhone one: http://justsignal.com/ustvsxsw
- Brian Roy
The problem with iPhones is there is no push + background. Which means the web interface has to be up at all times. SMS alerts are great - granted, your phone would be going off every two seconds, but it's a good option to have when services or new features are close to roll-out or just rolled out. Perhaps an email notification with consolidated Tweets in increments of 15 minutes? IM notifications? The possibilities are endless. It's all about options.
- Mona Nomura
Mona - completely agree. Thanks for the input. If you have any other thoughts let me know.
- Brian Roy
My pleasure Brian, anytime. :) Sorry Robert for hijacking your thread! But when Brian's justSignal blows up, you can say: "Hey, it all started on my FriendFeed!" ;)
- Mona Nomura
probably radian 6 or similar tool
- Adam Singer
there are plenty of alert services - though most will at best send you a digest of results every hour. - I agree yet again. It's about the flexibility; sometimes a digest of results once a day is fine, other times if I don't see a mention come in within a minute or two, I've lost that chance to help a customer.
- Morgan Johnston
Mona: conversation offshoots are why I love friendfeed. I learned something and I appreciate it.
- Robert Scoble
Mona - I'm hoping that "blow up" is in a good way - Don't want to be Cuil :)
- Brian Roy
The tools - in our hands anyway - reveal the insights that drive the engagement strategies.
- Thom Kennon
Brian - I am rooting for you! Thom - like I said, I would be interested in seeing your client list that practices said "engagement strategies". Oh, and FYI your Facebook profile links to a Montclair high-school female, class of '11. :(
- Mona Nomura
Mona, that's my daughter, Tori's FB profile. And would love to share with you our Listening Platform (Forrester stole our handle for heir recent Wave Report!...)
- Thom Kennon
Thom - why is your daughter's profile linked to your FriendFeed?! :O Did you know FriendFeed is indexed by Google? And how come you don't have your own Facebook? :(
- Mona Nomura
Mona - the kids (I've got 5) use my laptop, esp on w/e's. I must've linked FF to FB while she was still logged into her FB. Btw you can find me on FB at Thom Kennon.
- Thom Kennon
Dell uses Radian 6.
- Dominic Jones
I apologize for singling you out but this is something charts, graphs, and analytical data could never teach you. Regardless of the explanation, as a Social Media expert linking an incorrect profile to your own social profile reflects... well... poorly.
- Mona Nomura
Mona -
- Thom Kennon
?
- Mona Nomura
Mona - yes, social media experts with 5 kids should be forewarned to log all those darn kids off when he reclaims his laptop on weekends. Your vigilant watch keeps the social space safe!
- Thom Kennon
You need lessons from Robert and Louis - they blog, Tweet AND FriendFeed while changing diapers and playing with the kids. Robert even records videos unrelated to Patrick and Milan!
- Mona Nomura
Mona: we can all make mistakes. I don't let other people touch my laptop now. Including my kids. They have their own laptops. I don't touch theirs. They don't touch mine. Now that netbooks are $400 and decent that's how things should roll.
- Robert Scoble
Back to thread topic --- Radian6 just updated to new rev today. Some very cool enhancements. We've been deep into VT's TruCast for some time as well. Quite robust, esp. ecosystem mapping. And Cymfony's Maestro is their newest enhanced app/platform. Love their data set! Our colleagues in APAC use CIC, eager to put that thru paces soon.
- Thom Kennon
Of course we make mistakes, we're all human. But if I were a potential client, I wouldn't even think of contacting them. - just saying. :)
- Mona Nomura
Someone give Mona another Rockstar Energy Drink :-p
- Hutch Carpenter
I'm thinking of trying out ScoutLabs' 30-Day Free Trial SM brand-conversation tracking tool, though I agree with Mona (of course ;) that it takes more diligence than simply using a Radian6-like service: http://www.scoutlabs.com/
- Marko Bon
Loving this conversation as this is something I've been looking at recently. Right now I'm using twitter search brought in as an RSS feed for the company's name but wondering if there is a better way as I'd like to be able to search for products too without creating 11ty billion search queries. It works but I know there are much better tools that I should be using
- Tamara
Yes, Marko, we're in middle of a trial of ScoutLabs as well. Doesn't feel as robust and tool-rich as the rest, but that's first blush, we'll continue to bang on it and report back.
- Thom Kennon
CoTweet's designed specifically for brands http://cotweet.com. It provides a layer of control and coordination that makes communicating through Twitter much more effective and efficient for companies. It allows multiple people to communicate through the same Twitter account, combining tools for outbound marketing and PR as well as response-oriented customer service. You can share the responsibility of being "on duty" for the account and assign followups to other team members.
- jesse
They are using listening platforms like TNS cymfony, Buzzmetrics and Radian6. I've got details.
- Jeremiah Owyang
Too long of a topic for here, but this will all evolve into "just another Contact Center Channel" for big companies. It will be just like phone, chat, email, etc. When that happens it won't be a game changer - it will be the same companies providing the same (barely acceptable) level of service/engagement. I've seen this too many times since 1992 - and this is no different. It is also why I'm not trying to solve that (I could, but don't want to) with justSignal. I know where it goes...
- Brian Roy
BTW - Whoever does "solve" the contact center channel for Social Media will make serious $$$ - probably far more than by catering to PR/Marketing. So here is my free advice - study what Kana did with email and Genesys does with multi-channel - plug SM into something like that and sell to 500+ seat contact centers.
- Brian Roy
Piping RSS feeds from search.twitter.com would certainly help. Put a number of these in a GReader folder and turn on an RSS feed for that folder so that others can see too.
- Mike Reynolds
I track Twitter keywords from search.twitter.com via a FriendFeed Room. You can track the flow, and they become searchable as well.
- Hutch Carpenter
Great dialogue. I'm curious how Mona and Robert feel about the need for quick response versus monitoring when it comes to large scale national brands? Take something like Kleenex where brand is used as a noun, do they need to respond to every mention in SM? Isn't there value to them listening and understanding how their brand is used?
- JMaultasch
That is where common sense needs to be exercised in order to pick and choose the signal vs noise and respond when appropriate. What a lot of marketers are missing is the purpose of SM sites -- specifically, Twitter.
- Mona Nomura
Have to say when I interviewd the guys at http://cotweet.com I really was impressed with their offering, and how they understood why it's not just some shit you drop into a call-center. See http://thenextweb.com/2009...
- David Petherick
from twhirl
Oops, totally forgot to mention cotweet. Sorry @jesse. We just started testing it out on our team and have been really happy with it so far.
- Tamara
Great discussion everyone. What I would like to hear is: Twitter and other social media platforms are great with consumer goods and already-established-brands. But what about the huge industries of companies making capital goods???? Their customers have probably never hear of social media. What do they do? just ignore it? Is Social Media only our world , while tons of companies have no business being here?
- Peter Efland
Again, what a lot of marketers are missing is the purpose of SM sites -- specifically, Twitter. Identify, acknowledge, and understand the why to recognize the how.
- Mona Nomura
Peter: I'm not sure your assumption holds... for example - here is a twitter search for Kenmore (lame, appliances sold a Sears): http://search.twitter.com/search... - SM is just visible word of mouth. People talk about all kinds of things. Granted that the demographics are still a bit skewed... but that is changing quickly.
- Brian Roy
@CoTweet will be a great app for monitoring business accounts in twitter while maintaining a human aspect behind the account - better than just a broadcast mechanism.
- Courtney Engle
to Mona's point directly above, Brian Morrisey of AdWeek said something at Social Media Week here in NYC that I jotted down: "People use Social Media not to connect with *brands,* but to connect with *each other.*" That's the WHY we're on Twitter -- and for Brands that will require a little re-alignment for how they decide to operate in this space.
- Marko Bon
tracking the live chatter - Tweetdeck, google alerts, friendfeed room, all helpful.
- Courtney Engle
to Marko's point Is it necessary to distinguish brand from community? Tony @zappos represents his brand sure - but he's solidly an individual on Twitter as well. Frank @comcastcares is clearly his own person even as he works to help Comcast's customers, and my own work @JetBlue - while I work hard to keep our public feed strictly on the topics I believe our customers want to see, it doesn't make my interaction any less authentic and human. The advantage of SM is that companies no longer need to be faceless
- Morgan Johnston
Westley's a Dick - http://xkcd.com/549/
Juan Pablo González, ronin, Nine and David Silvernail liked this
Freaking hilarious... I'm maintained that position for years! Drives my wife batty!
- David Silvernail
10 Geeky Tricks for Getting Out of Bed in the Morning - [I'm going to try some of these] - http://blog.wired.com/geekdad...
David Silvernail, Christian (Simply X) and Mark Krynsky liked this
Safari 4 Beta's Top Sites Function Is Very Cool and Fluid. Should We Call This the Chrome Wars?
guilherme, 【无声胜有声】, vijay and 37 other people liked this
Louis, I think that can be it. Only thing left is that 'milestone' for Google to have. Else, yeah, Chrome as the browser's window decorations and its perfectly suited.
- ElijahBailey-Zu of FF <0,
I'm digging the Top Sites, but what does the little blue star page-pullback denote?
- Steve Isaacs
Steve, I am not sure. Maybe it means "updated since last visit"? I will look.
- Louis Gray
Steve, new content.
- Akiva Moskovitz
detachable tabs as well, very much like Chrome. The war is on, but this time, Microsoft is sitting on the bench.
- Jeremy Chone
Microsoft has always been a follower on the browser front since day one (yes, remember NCSA Mosaic that they hacked to build IE)
- Stephan Osmont
Browser Wars - The Next Generation! - Seriously, has anybody clicked the RSS feed button when they're visiting a site yet? Gorgeous Feed display!
- David Silvernail
@Stephan -- that is so far outside of reality. Microsoft broke a ton of ground in IE4 and IE5. Innovations include the modern DHTML DOM (including the idea of universally tweakable properties) and XMLHTTP. These are the building blocks of all modern AJAX web apps today. What did netscape have at the time? Lame layers. And, for the record, it was only IE3 that was built on the Mosaic code. IE4+ was a completely, from scratch, rendering engine that was *years* ahead of everything else at the time.
- Joe Beda ()
++Joe Beda: true, that version that came with Win98 was the bomb, never seen it run like that after that, it was amazing even if coded inside and with the OS. That made me remind about one video on the evolution of Firefox, a proposal made some time ago: check it out on Vimeo, tell me what y'all think: oops: wrong link, here it is: http://vimeo.com/1466664
- ElijahBailey-Zu of FF <0,
@jbeda Hum Netscape 1.0 did not have XMLHTTP indeed but it changed the world. Netscape's browser is called Firefox today, the leading browser in the world with 45.5% market share. On the plus side, this war has fostered innovation and we're all enjoying the fruits of this competition.
- Stephan Osmont
I just had to uninstall the new beta... completely non-functional under 10.4.11 on my PPC machine. Could be just too old to run it. What I got working looked neat.
- Bob M. Montgomery
from twhirl
Browsers get a fancy version of MRU and it's considered innovation.
- Hayes Haugen
It's not really MRU, so much as Most Often Used or Most Likely to Use now. At least in Chrome, that's the intent.
- Chieze Okoye
You can't really say Google has beaten Apple at its own game yet since Chrome hasn't been released on Mac OS X. I really would love to try Chrome someday. Someday.
- Victor Ganata
I get that, but it still feels like an iteration on Windows 3.1 MDI. Isn't that "tile windows"? Apple has added coverflow to viewing history - "cascade windows"? OK, I'm grumbling, but all in all it doesn't ring of innovation to me.
- Hayes Haugen
I'm mesmerized by "Show Top Sites." Seems like it needs either a keyboard shortcut or a pop-up contextual menu accessible via right-click/CTRL-click so I can get to the "Edit" functions easier, though.
- Victor Ganata
Coolest business card ever - http://positivesharing.com/2009...
Alexander Benker, Jessie, Daniel Rowley and 18 other people liked this
totally
- Morgan Haley
I want to work for Lego!
- Admiral Anika
That is rad!
- Victhor The Viking
I would pay quite a bit to hand those out as my business card!
- David Silvernail
Cool! :-)
- Kol Tregaskes
My wallet is already lumpy w/out this in it.
- Rob Michael (Atmos Trio)
Forget Micropayments -- Here's a Far Better Idea for Monetizing Content - http://www.editorandpublisher.com/eandp...
Gordon Montgomery, Simone Lovati, Arnaud Fischer and 43 other people liked this
Kachingle is a voluntary pay hub, 'based on activity' to subscribed blogs. Website is still in dev mode, and only accepting blog add requests via email http://www.kachingle.com
- David Lynch
i think its a great idea thats more in-tone with the spirit of the internet.
- Mihai Tarmure
I can't wait to join the facebook group Kachingle
- David Lynch
I love this idea!
- Meryn Stol
here's the real trick. Allowing each content contributer to plugin their own kachingle account info and share the profit with the website owner. (see, it could also drive quality content creation!)
- David Silvernail
I think the hardest part will be to get readers to sign up and pledge to an abstract entity like kachingle. With public radio/tv there is tighter brand affinity.
- Seth Gottlieb
Seems like a systematic "make a donation to me via PayPal" approach. It looks to have potential. I'd give it a shot. Hopefully they can weather the downturn in the economy.
- Jim Goldstein
what about tipjoy?
- matiasjajaja
The problem is that newspapers (and other third party information and entertainment aggregators and distributors) are caught up in the fact that they all have to survive mostly intact-- their buildings, their management hierarchy, their profits, their brands ... the whole ten yards. That just isn't going to happen.
- Brian Sullivan
i agree with Brian, great point!
- matiasjajaja
I really like this idea, a lot. It seems in theory that it could be even better than DonationCoder's rather successful micro-credits model. Although I don't feel that it can be the only source of monetizing your content. I mean we aren't going to throw the ads away or close our amazon.com affiliate accounts because we have a medallion on our sites. That would be silly. And it might not...
more...
- April Russo (app103)
I suggest it will be more of a balance. I can see how Kachingle would work for the masses but not for the individual interests. Micropayments, so long as they are flexible, can ensure that content is quality. Voluntary payment sounds nice, but I would rather the community value the content first and from that pay micropayments.
- James Fridley
Maintenance of assets, production, and distribution are large costs for newspaper organizations, while circulation dwindles. It does not make sense for each paper to maintain these capabilities separately. I'd like to see a pure horizontal play across the printing and distribution of print media. [EDIT: Clarified statement, added justification]
- coldbrew
Wow this is really grasping at straws. Do people think this'll really work?
- Anton Mannering
from twhirl
anton, we won't know until we try it, and try many different models, I'd like to see a subscription->compensation model based on activity on a site like friendfeed.
- David Lynch
I don't think it should be based on activity, more like the quality of your activity. And I think the only ones that can decide that is the rest of us. Would be nice if there was a button on everyone's profile page that allowed another member to donate to them from pre-deposited funds. Then I could send some money to those that share & create content that I appreciate, here on the site....
more...
- April Russo (app103)
Nice thing about Kachingle vs credits or other micropayment is that the consumer doesn't have to worry about budgeting when they are deciding to view a piece of content. Whatever they choose to pay monthly gets split between whoever they visit monthly. Not likely to work though. Not enough people are going to pay right now, and publishers will end up dumping the badges because they don't bring in enough cash. Might work starting in a narrow niche. Doomed if they try to start with the newspapers.
- Erik S
Sure, that's good for the sites, but what about individual contributors on a social network? Without those that contribute on a site like this, there is no site. Should they not be compensated for the work they do here that makes this site what it is? How exactly do you do that?
- April Russo (app103)
I don't want any kind of direct compensation, nor do I wish to interact with people being directly compensated, for contributions to a social network. Once the motivation is not pure interest, it changes everything.
- coldbrew
That isn't exactly true. It changes nothing at all. I belong to a community where I can compensate someone for their contributions and they can do the same for me. Funny thing is how many hands the money will pass through before it gets to someone that is actually willing to cash in. And when you do cash in, you almost feel guilty about it (at least I do). The motivation is the same as before because you don't expect it, so you keep doing what you were doing for the same reasons you always did.
- April Russo (app103)
If the process is formalized there will be those that do come to expect it, just like blogging. It will alter some people's behavior whether or not you specifically would alter yours.
- coldbrew
This whole debate is crazy. Content is free people will not pay for it unless it is unique and valuable. Contributions to social networks or news sites are not unique and the price always tends to zero. The current model for newspapers still works, the only problem is that their content isn't good enough and so they are open to a free market where anyone can compete. There is only one way of ensuring you can monetise YOUR content, have better content that's more unique. Then I'll come back all the time.
- Anton Mannering
The only content that's ever been monetised directly in the traditional model is books. Guess what, people are still paying for them. Traditional press publications never monetised content they monetised attention. They could guarantee attention because there was no or few other sources of information. The problem they're having is that it's harder to get peoples attention because I can get better information sooner and cheaper from someone else.
- Anton Mannering
Actually, people have been paying for newspapers, per copy and subscription, for a long time. Nobody in this thread seems to acknowledge the cost of having a physical product, and that blogs can't be directly compared to newspapers as a result.
- coldbrew
we will be testing Znak It as soon as it launches in April. seems like an excellent concept.
- Alensa
Content is free and people will never pay for it? We've been doing that for years with magazines, cable TV, etc. Newspaper content blows online content out of the water due to their resources, the problem is they don't know how to adapt to the internet yet. People act like this is easy to do and it isn't. The fact that most blogs can not afford proper analytics resources and cite...
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- Patricia
I should add, the process of IP marrying or modifying the old platforms will not be complete for several years, and it is not just dependent on the platform but also the devices that support it. So, in other words, don't expect anything to right itself any time soon - particularly with so few experienced people trying to lead business in it.
- Patricia
This new "platform" or medium will not entirely usurp the old ones, just augment.
- coldbrew
@coldbrew, yes - i said replace or modify. Some things it will replace. Regardless, until the process is complete, it wil be very hard for companies to adapt. Retail and entertainment are faring well. Music and print media aren't. It's all about how industries adapt.
- Patricia
@Patricia- Some forms of media are already supported mainly by ad revenue though, including newspaper, broadcast & cable TV, and now websites or blogs.
- Mike Chelen
Currently reading: Five Ways to Sell in a Bad Economy http://blog.futurelab.net/2009...
David Silvernail and Ken Stewart | ChangeForge liked this
FAIL Blog brings us a WIN! - http://failblog.org/2009...
Steve C, David Silvernail, tinypants - Hagitha of FF and 10 other people liked this
OOH YEEEEAAAAAHHH!!!!
- Alfredo
OH HELLS YEAH
- Iain Baker
Yelp and the Business of Extortion 2.0 - http://www.eastbayexpress.com/gyrobas...
Carter Rabasa, Dan Morrill AKA Techwag and David Silvernail liked this
I've posted Yelps before... this makes me feel dirty... like I helped a guy out only to later learn he was a mafia hitman.
- David Silvernail
TweetDeck: You Autocomplete Me (And User Names as Well) - http://www.louisgray.com/live...
Roney Smith, David Silvernail and Sarah Perez liked this
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