July 4 at 7:21 pm
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Hao Chen and Michael W. May liked this
I've heard this a lot lately: "I need more traffic. I need more traffic. I need more traffic. "
And I listen to the people who are saying it to me and I think, "No, you don't. Your website and/or product and/or process sucks. Why tell more people about that? So they can have a craptastic experience and tell all of their friends? Right. Let's fix the experience first, THEN tell people." - Shey
Another great resource to follow is Alertbox: Jakob Nielsen's newsletter on web usability. http://www.useit.com/alertbox/ - Hao Chen