October 6 at 12:01 am
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"...A third of the audience also said they use wikis in their law firms. The first example was a Canadian law firm with 100 lawyers and 100 support staff. Prior to the wiki, documents were stored individually in folders on a shared drive with no consistency. People did not attempt to find them there but sent emails to colleagues to find stuff. I have talked with a number of firms where this occurs, There was also no search engine on the old intranet. IT was under staffed with too many projects to fix this issue. So the knowledge management people looked at wikis. They were already using Domino so they choose the Domino wiki for their initial effort. The IT people were happy because it was inside firewall." - Lee Bryant