“It took 8 pages from clicking that I wanted to buy an item through the end of the Paypal purchase confirmation process. Will someone please put that company out of its misery?”
"Are you SURE, I mean, totally positively sure that you wish to abandon your choice of not using a checking account instead of a credit card which costs us more money so we're creating a hostile user experience EACH AND EVERY TIME YOU BUY SOMETHING?" I hate hate hate PayPal. - Adam Lasnik
You view it as an obstacle. I view it as an opportunity to buy less. To have less clutter in my life, to be less materialistic, to simplify. Amazon Prime on the other hand has undone all the simplicity that PayPal brought me… - Amit Patel
100% with Amit here. My purchases with Amazon have easily quintupled since I joined Prime. But thankfully, not generally of the "clutter" sort. Mostly things I'd buy anyway (toiletries, replacement light bulbs, cliff energy bars, etc.)... only this way I don't have to drive to Target or Costco :-) - Adam Lasnik
Tipjoy is going to solve this. The one-click tip will be a one-click purchase soon - Ivan Kirigin
I've been fairly happy with Google Checkout as a buyer (a bit less so as a seller); purchases take blessedly few clicks. TipJoy seems like a neat service (with communicative founders), but they'd have some major scaling / rebranding to do. Disclaimer: I work for Google, but not on Checkout. - Adam Lasnik
a lot of bad ui for password recovery as well, I still support businesses that choose paypal, but it's such a thorny experience! - Karl