"Many companies say they protect the interests of their customers. Very few actually sit in the dirt with them, using stones, flowers, sticks, and chalk powder to figure out if they’ll be able to repay a $20 loan at $1 a month. With this approach, we’ve created our own loyal “gang” of over 2 million customers.
SKS is like any other healthy high-growth business, except that our customers have almost no money." - Vikram Shenoy