I own web servers, and have had less down time in the past two years than AWS has had in the past 2 months. I can't say that I blame people for being angry about it. I think AWS is incredible and revolutionary, but Amazon has clearly got some issues to resolve. - Bradley McSpinn
A client last week asked me if he should host his simple site with audio and video on AWS. I mentioned that they have had down time lately. Lo' and behold! - Adam Helweh
Downtime for a free service is excusable, downtime for a paid service aimed at business users is not. - Cains