June 30 at 3:32 pm
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"I heard a lot of frustrations from business people that are tired of IT not stepping up to the plate to deliver social computing tools. Sadly, as IT units (often cost centers) are not measured by innovation, but rather by support, will be in a worse situation as business units adopt these tools. As a result, IT will eventually have to reconcile multiple logins, data off the firewall, new systems, and multiple databases in the new distributed world." - Patrick Chanezon
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