“I fear that today's Amazon outage will bring back the armchair architects -- that was always the most annoying part about the Twitter outages.”
July 20 at 6:12 pm
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Gus Perez, Dave Dash, Chu Yeow and 32 other people liked this
If really want to understand these kinds of problems, start here: http://en.wikipedia.org/wiki/M... - Paul Buchheit
We're discussing this on today's Elite Tech News podcast. http://www.talkshoe.com/talksh... - Louis Gray
You're about an hour or so too late: http://friendfeed.com/e/35366d... - Mark Trapp
Paul it seems that EC /AMI API kinda triggered the S3 outage.. while trying to resolve on thing, they may have taken something else down on the S3 EU /US farms.. not sure.. but like you say Murphys law always prevails :)- - Peter Dawson
Yeah, I saw that Mark. In the future, I will demand 7000 nines from all my service providers :) - Paul Buchheit
7,000? That's amateur hour. I require at least 8,000 before i sign a vendor contract. - Mark Trapp
Amazon can crash as much as they want and still be more reliable than almost anyone else creating their own system. It's the internet. Shit breaks. Especially on Sunday mornings. - Nicholas Molnar
The Amazon outage hurt Vator for several hours. Ouch - Bambi Francisco
Reliability is overrated. People say they want it but it's not that high up on the list. Look at cell phones vs ultrareliable land lines. And people use Twitter, Windows, etc. Their actions suggest they don't care as much about reliability as they say they care. - Amit Patel
I agree with Amit. For years and years, Windows crashed over and over again, and yet people kept buying the next version. - Piaw Na
@Amit, in the world of cell phones, could we equate coverage and reliability? Not just geographic reach, but indoor penetration. It is the number one reason given from customers who change providers. The data show Sprint and T-mobile have 2x the churn rate of AT&T and VRZN, with most of that delta attributable to coverage differences. That said, overall the churn rates are in the low single digit percentages, so even if coverage/reliability is the high on customers' list, most don't do anything about it. - Christopher Sacca
Any everything has to go to Windows bashing. Interesting. My Mac crashed today. I guess I don't care about that either, running Parallels. - Stephan Miller
via Alert Thingy
@Sacca: I think coverage and reliability go into the list of things people complain about but most don't care enough about to actually switch products. People get very emotional when something goes wrong, and swear they'll act, and then they quickly forget. Actions speak louder than words. (Tangent: “gas boycott”) @Stephan: My mac crashes far more than Windows, and I keep using it. :) - Amit Patel
do all of the 7000 nines have to be consecutive? - banksean
Reliability is overrated. I buy that. - Claudio Cicali
well, for web services - yes, reliability is overrated... general opinion seems to be that web service ARE toys, and you don't expect your kid toys to be *reliable*, do you? :) - silpol
@sacca churn rate is low only because American wireless operators play on the edge of anti-trust law (or that law is not tight enough) and chain their customers with few year contracts. Make it as it is done in Europe - and you will see true churn rate, or better say "run on bank" if operator makes even one serious mistake. - silpol
@amitp when you say "people", would you please to add "some"? because some of us just _DO_ first and then open mouth - only you don't know that. In other words "people" != "some people"... - silpol

