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Ellen Feaheny › Comments

Stewart Rogers
Re: More Strategy Wisdom from McKinsey - http://www.strategicproductmanager.com/2009...
"Good analysis! I think the point was just to suggest to you to have more than one option (be it product, solution or outcome) available." - Stewart Rogers
CustomWare
Atlassian Summit was an excellent event - can't wait till next year! - Ellen Feaheny
Ellen Feaheny
Putting Wikis to Work - http://digg.com/softwar...
"All wikis, simply, are not the same... there is a wide spectrum - Wiki platforms vary GREATLY in capabilities, features, methodologies, ways to solve some of the management issues described, etc., etc.... So, if you are going to invest time into creating content on a wiki which will grow in value, then get the right tool for the job. Don't waste your employees time using a wiki that is not feature full enough to do an enterprise-level job. You are building intellectual value in that content - do it well." - Ellen Feaheny
Mike Fruchter
I need recommendations for Wiki software. Self hosted and easy to use.
I know about MediaWiki already. - Mike Fruchter
You should get out and find a good fit at http://www.wikimatrix.org/. That said, I've run PmWiki and Screwturn and found them both pretty straightforward. How many users do you have? Are you looking to have multiple namespaces within your wiki? - Daniel J. Pritchett
Disclaimer: I have an MS in CS, so my concept of "easy" or "fun" might be unrealistic. - Daniel J. Pritchett
Ushahidi uses DokuWiki. I'm not too fond of it though. - Meryn Stol
Oooh! Here's your question asked and answered on StackOverflow: http://stackoverflow.com/questio... Also click through on the "wiki" tag to see related articles on SO. http://stackoverflow.com/questio... - Daniel J. Pritchett
WordPress Wiki Plugin -> http://wordpress.org/extend... - andy brudtkuhl
@Daniel, thanks. The amount of users will be a 3-4 max. You lost me at multiple namespaces . I will check out the links you provided. - Mike Fruchter
Andy, thanks. The Wiki will be independent from WP. It's for the company I work for. - Mike Fruchter
Multiple namespaces would be like "MainPage::MarketingDepartment" versus "MainPage::SupportDepartment". In other words, as a wiki grows you could have multiple discrete sections of the wiki that contain pages related to a single project. Those projects might want to have the same basic page names in effect, and namespaces allow you to do that. 3-4 people can work around it without much trouble. - Daniel J. Pritchett
Wikis are great *because* of the lack of official structure. Develop your own internal wiki usage conventions and people will do just fine - as long as they can search. - Daniel J. Pritchett
I was pondering on using Drupal as an alternative. Any downside to this? I know its primarily a CMS system. - Mike Fruchter
Great recommandations on stackoverflow. Thanks, Daniel - Mike Fruchter
I strongly recommend you get some advanced login capabilities, e.g. linking up with a windows domain or using Facebook Connect or something. Remove as many barriers to contribution as possible. Layman's version: If people have to log in, they won't bother. - Daniel J. Pritchett
I have not used Drupal or any other CMS as a wiki... I'm not even sure how you would do that. Sure you can create posts/objects and link them to one another, but that doesn't feel like a wiki to me. The #1 thing that makes a wiki is the fact that I can type [[Name of a new page]] and that becomes a clickable link to said new page. - Daniel J. Pritchett
Using Drupal as a wiki is possible: there are installation profiles that'll set up and configure everything for you. That said, it's not dedicated wiki software, and it feels like shoehorning a wiki experience into Drupal's user experience. Edit: looks like there's no Wiki installation profile for d6, which stinks. - Mark Trapp
@Michael - I've setup WP instances with this plugin for wiki only purposes.. .just like you are thinking for drupal - andy brudtkuhl
I'd recommend Deki Wiki by Mindtouch. There's an open source version that installs under Apache or as a virtual machine. Editing and organizing information is extremely easy, and rivals some blogs. Includes hooks into multimedia, video sites, etc. - Glenn Batuyong
Mike, if you want to use Drupal, another way to go might be the Book module: since you can customize permissions all over the place with Drupal, the Book module might provide a reasonable alternative to the wiki experience: http://drupal.org/handboo... - Mark Trapp
If Deki Wiki is not too hard to install (no experience), I'd surely try that out. It's also used by Mozilla. (interview: http://www.ddj.com/web-dev... ) - Meryn Stol
I will always suggest Zoho: http://wiki.zoho.com/login... - Admiral Anika
I would've suggested Zoho as well, but Mike insists on self-hosting. The big reason I like Zoho is not its UI (kinda irritates me) but the fact that it accepts Google and Yahoo! logins. No new account required! - Daniel J. Pritchett
For installation and testing purposes, be sure you try JumpBox-style virtual installs of these wikis. It will save you a lot of time for testing different systems you might end up discarding. Here's one for MindTouch Deki: http://www.jumpbox.com/app... You can run it using the free VMWare Player. - Daniel J. Pritchett
MoinMoin is my favorite (featureful, community, Python, themed), but has a little admin setup upfront cost. TiddlyWiki is the simplest/fastest/lightest I've used and is all-in-one no admin, plus mobile. Being a single HTML/Javascript file, you can even put it under VCS. - Micah Elliott
Thanks for the feedback everyone! - Mike Fruchter
SocialText has a pretty good self-hosted solution. And they're Perl so even more bonus points. - Jesse Stay
Mike: If you know PHP, be sure to take at least 10 minutes to look at PmWiki. Doesn't get any easier. I've installed/managed MediaWiki, TWiki, DekiWiki, a .Net engine called Flexwiki... and no matter how easy *any* wiki claims to be, none of them really seem to deliver on the promise of being... well... frictionless. They all have a learning curve, idioms, etc. My recommendation would be to just pick your poison, chose something that's well-supported and popular built in a language you know, and dive in. - Ken Sheppardson
Great thread! Ounce for ounce, high level of nutrition. Thanks, all. If I recall correctly, PmWiki was used by identi.ca (before it moved to Trac) as a bug tracker, and was so quick and simple I submitted a bug report that I otherwise would not have bothered with had I faced more complicated software. - Micah Wittman
One very good commercial (but free for non profit) wiki is Confluence from Atlassian. To my knowledge it is the only wiki that natively supports distinct spaces. Although it is a good wiki, it is not the silver bullet that addresses all our community needs. - Olivier Biot
Regarding Drupal and wiki support, there are possibilities to implement a "wiki page" content type for which you can enforce unique page titles with the "unique field" module (http://drupal.org/project...). Or get inspiration from resources like http://cwgordon.com/how-to-... - Olivier Biot
We currently use MediaWiki as our knowledge database but we plan to switch to confluence, an enterprise Wiki system. - Dennis R.
I went thru this exercise recently, used wikimatrix for research - was going to self host and tried a few but then opted for hosted instead -http://glemak.pbwiki.com - the wiki space is very full and socialtext is still the best enterprise at scale option though for 3-4 users it'd be overkill - mike "glemak" dunn
Doing a major ERP implementation and using Confluence for the documentation of the design during blueprinting. Team of 50 using it. Works well, but like any wiki, content is inconsistent at times and requires editing. We won't use it long term. Also using Sharepoint within our corporate portal. Would NOT recommend it.. - Dave Ploch
For easy and hosted and good integration with videos, online presentations, etc, try Google Sites (aka JotSpot) http://sites.google.com - Scott McMullan
@Dave - Sharepoint is great if it's the only wiki your IT department will let you install. I agree that it's rarely a first choice for any particular project though. - Daniel J. Pritchett
FOSWiki (was TWiki) might be interesting. - Tyson Key
actually socialtext and sharepoint work well together - http://www.socialtext.com/product... - mike "glemak" dunn
Thanks for that link Mike Dunn! I just shared it with a blog commenter who was looking for e2.0 collaboration addins for sharepoint: http://www.sharingatwork.com/2009... - Daniel J. Pritchett
Confluence WIKI - there's a reason that there's a Universal WIKI Converter product for all these other brands - b/c you out grow them and need the rich feature set of Confluence WIKI if you are serious about collaborating, business needs, and Enterprise 2.0 with the WIKI as a core technology bringing it together. I recommend to not underestimate these longer term objectives. http://is.gd/k1NT A migration can always be done, but better to start on right and best of breed tool at the get go. Cheers! - Ellen Feaheny
We have done multiple wiki projects in our agency. The best enterprise wikis are Foswiki for open source wikis and Confluence for commercial high-end-solutions. MediaWiki is only for public wikis similar to Wikipedia best of breed. - Martin Seibert
just had some good experience starting to use pmwiki http://www.jeroendemiranda.com/WordPre... for hosting some documentation on my blogs - out of the box installation on http://www.bluehost.com - Jeroen De Miranda
Tomas
how do i twit
Hey tomas - great to see you, sorta speak - hope you are great!! :) - Ellen Feaheny
Shevonne
What is the best wiki software to create an online knowledgebase?
I was wondering the same thing yesterday. Anyone have any experience with WIkia, Wetpaint or Wikidot? - Dr. Apps from twhirl
I use Zoho Wiki. It's so incredibly robust and ridiculously easy to use, especially for making links. I got one of my wikis up in half a day. - Admiral Anika
Second Zoho Wiki. PBWiki is also pretty easy, but not as flexible unless you pay. - Nine
Zoho didn't do it for me at all - I found the formatting to be overkill and I don't think I was able to [[create new pages as easily as I wanted to]]. - Daniel J. Pritchett
On Twitter people are saying, Mediawiki, EditMe, or PBWiki. Anyone use those? I'll give Zoho a look. - Shevonne
I have something on wetpaint and it works nicely. It allowed me to embed the widgets I wanted, the skins were nice, and it had reasonable wiki functionality. Data import sucks for all the ones I looked at. For migrating an existing wiki I had I chose to install mediawiki on a hosting service. I wouldn't recommend that unless you want to put a lot of work into it. - Todd Hoff
Thanks everyone. We'll see if these people want to head in that direction. I hope so cause Robohelp is not cutting it. - Shevonne
Robohelp is good for some things. Never even consideered it as a Wiki tool. - Nine
Google Sites is pretty good. It is easier to use than a traditional wiki and I think is better than Zoho - Bindu Reddy
+1 for Google Sites, we're using it for the PureDarwin website, and haven't had that many problems, except for the fact that their URLs are ugly unless you use your own domain name - Tyson Key
Can you user Google Sites on your own server? - Shevonne
Sadly not :( - Tyson Key
Still, it's more reliable that what we were using for the project wiki, and I can count on Google not to suddenly walk away and lock us out (as happened to the admin of the server we had). - Tyson Key
Google Sites+ Clean and functional. - Sean McBride
The problem is that you can't host it on your side. My company won't go for that. We work with government agencies that are all about privacy - Shevonne
Just checked out Zoho Wiki -- I can see why some people would select it over other choices. Excellent interface and features. - Sean McBride
On all these I would run a pilot test before selecting. It may seem obvious, but there are odd restrictions in many products. If you must have a local install then try Confluence (http://www.atlassian.com/softwar...). It is pretty full featured and reliable. - Todd Hoff
Great discussion here. RoboHelp is an online help compiler - but assumably you are controlling source FrameMaker or Word. Or maybe HTML. If this is your goal - one path. But now you don't get all the WIKI collab features as well. Atlassian Confluence allows for it all - can do prod doc (http://xrl.us/bebm4a); ex of their doc (http://xrl.us/o2do5). All of it SEO indexable. - Ellen Feaheny
ALSO though can have WIKI collaboration spaces; for example: http://xrl.us/beetye. And all content can be exported to Word, PDF, XML, or embed Word, PDF, Excel, widgets, feeds (RSS, google data, etc.) and so much more. Here's a video (23 mins) that speaks 1000 words. http://xrl.us/bec7oz . Free eval download and/or personal license: http://xrl.us/becwof. Check it out yourself. Have fun TOO - most importantly!!! :) - Ellen Feaheny
If other questions or wish for a shared desktop demo to bounce ideas or questions - feel free to find me on twitter or friendfeed. @ellenfeaheny or @clifftopinc. Happy WIKI evaluating! - Ellen Feaheny
You could also try http://www.mindtouch.com/ - Meryn Stol
I tried Wikia and Wetpaint a while back, and ended up being more frustrated than anything and finally just installed Mediawiki. A lot of the frustration was due to "helpful" WYSIWYG features when I just wanted to write the straight wiki code that I was used to from Wikipedia. - Jandy, ConcertMaven of FF
Tim Young
Email is dead. If your company is relying on email for communication and collaboration, your company is walking dead in this new economy.
...what other communication options would you suggest? - JA Castillo
Without email, how would people tell me where their stuff is on Sharepoint? - Nine
There's a pie chart in all this somewhere. Some uses of email today continue to make sense. Others should migrate to more open apps. And email isn't dead, if for no other reason as it serves as the central attention location for notifications of things happening elsewhere (like SharePoint). - Hutch Carpenter
I have to say I used email more, and more effectively, at Google than anywhere else. It was just a series of firehoses and the challenge was to route the right ones to the right places, but when you did you got an overview of what's going on in the company more honest, complete, and timely than any 'groupware' product could possibly provide. - Kevin Fox
That seems a bit hypebolic to me. - Joey Gibson
For the design/architectural field (where I am), email is still front and center. - JA Castillo
What is dead is working with email as the primary and only medium - not Email. I could not exist without email, but it is hopeful that people THINK more on how they work. Email has its place for sure, for short messages, notifications, and linking redirects. Like others have said. - Ellen Feaheny
Kevin - Interesting take. Was there an aspect of email allowing un-ashamed, unabashed opinions to flow that might not be shared in groupware? - Hutch Carpenter
when is pencil/pen and paper going to be declared dead? - acedanger
@acedanger - Great question. Maybe it already has and we missed it? - elroy
@elroy - I guess that's possible...I seem to have tons of pencils, pens AND paper around me - acedanger
There is a forthcoming comprehensive blog post fleshing this point out. I will post a link to it here in the comments. But from a high level: 1) Limited innovation in email clients in years, 2) Email overload / Cultural misuse / Organizational SPAM, 3) Email clients do not factor in importance - all emails are the same weight, 4) Search is weak, 5) Email is a damaging massive knowledge silo in organizations, 6) Hard to leverage network effects, 7) Gen Y's main communication patterns do not include email - Tim Young
Dead is dead. Whereas email, RSS, network TV, ballpoint pens, hugs and real handshakes are still alive. "One tools fits all" is dead. Hype is dying too. Hype causes bubbles. Bubbles burst. - Gil Yehuda
Dead is not gone. There is a big difference. - Tim Young
Ellen Feaheny
When newspapers are gone, what will you miss? - http://digg.com/busines...
"Comics online might be better, and even the news and rest... but sitting in a coffee shop on a Sunday morning every so often with the front page section, the color comics, and a steaming cup of coffee has always been an extremely relaxing time for me. I'm don't really I feel that relaxation clicking around news on the Internet. Sure, might be for different purposes, but still it is something I will miss, since you asked. Instead we'll all resort to the more mindless local ad classifieds "papers" or real estate mags that are in most coffee shops - until they also go away. And of course I can't argue these conveniences over all the good evolution points you stated - well stated. Encouraging us to prepare and bring a good novel is of course a great evolution of habit (among other)!" - Ellen Feaheny
Ellen Feaheny
Can crush it even more with JIRA Client http://xrl.us/bebo7h and/or Greenhopper http://xrl.us/bebo7o - THE FUN HAS JUST BEGUN! Cheers! - Ellen Feaheny
Ellen Feaheny
Summary of Atlassian customer case study and plugin Webinars, to date, as of posting this (12/17). Great quick link list - and each Webinar holds it's own, meeting real world challenges and solutions. - Ellen Feaheny
Ellen Feaheny
REAL WORLD STORIES - Atlassian Webinars Deliver - http://digg.com/softwar...
"This is a great quick link list of Atlassian real world stories and plugin solutions - answers and case studies of real problems and solutions. Of course you can go to their Website and find the same - but here it is on a single page (to date)." - Ellen Feaheny
Ellen Feaheny
NEW RELEASE! Confluence 2.10 - Just in time for the Holidays - http://digg.com/softwar...
"If at all interested in collaborating at the best levels possible in your office, you need to check this out - just as a tease really. Atlassian is taking things to a whole new level - everyone, all positions and all levels, can shine in the office - how it should be, for empowered workforces! Let alone enormous productivity because of the thrill to do and show good work in great collaborative ways, easier than ever before. Incredible release!" - Ellen Feaheny
Ellen Feaheny
"Sorry about the URL in the title - I thought I put in "Technology Populism, Moral Indignation and The Rise of Atlassian" - but I guess I goofed (be more careful next time). Still cool and accurate articles! Confluence and their plugins can change your business world for the better on so many levels!" - Ellen Feaheny
Ellen Feaheny
JIRA is More Annoying Than Having to Eat Three Times a Day - http://digg.com/softwar...
"Sounds like you need(ed) Jira Client: http://www.almworks.com/jiracli..... ... And don't put your brain in a jar. Simply not a pretty thing, for anyone's shelf..." - Ellen Feaheny
Ellen Feaheny
Act now... or Don't Even Cry Later - http://digg.com/educati...
"HackBerry South - At 30 years old and an 8 year history on your resume, you are not over-qualified - that is absurd. Take a step down from your perspective, get creative and figure out how to market yourself. You simply relied on the company to do it for you before, because you can and its easy. Become your own CEO of your life. And yeah, there are life requirements (wife, kids, mortgage - all that always - the harder the pains, the more you'll do whatever it takes to succeed - so look at it in a good light), but yeah, you need to do it quick, smart, and realistic too. From the sound of what you wrote, you left because you should have, anyways, and so get over it - subscribe to walkthetalk.com daily inspirations if you need to - then get to work on your next plan. And more, get excited about the future! I know easier said than done - but it is true. You made the change happen, now embrace the future better changes as a result. It will be, if you keep the right perspective. I believe..." - Ellen Feaheny
Ellen Feaheny
What to do about Detroit - http://digg.com/busines...
"The Big Three have been sabotaging each other for years - and for a long time didn't take the foreign competition as real. JUST as, might I add, alot of industries didn't take foreign competition seriously - which was simply *foolish hubris*. (In fact, hubris is always foolish!) Except, the benefit that other industries had was that they would watch the auto-industry do this, learn from the well-case-studied auto industry (in every MBA class of the country). Other industries would learn earlier, and steer more nimbly, faster, better, smarter. Being nimble as an automobile company is not easy - not like software, for obvious physical and capital reasons. Not that this is an excuse - it is positively not! They certainly could have and *should have* been more, quicker, faster. Always! Yet in the meantime while they were not, newer companies - foreign competition, was - simply. Just as the auto companies ignored the foreign competition as credible for too long, they also ignored the speed..." - Ellen Feaheny
Ellen Feaheny
Act now... or Don't Even Cry Later - http://digg.com/educati...
"Amen!" - Ellen Feaheny
Ellen Feaheny
Medicine Buddha Sand Mandala - http://digg.com/arts_cu...
"I saw some Tibetan monks do the sand art design (in heavy detail as the pictures show) at the SF Exploratorium a few years back. After days of extraordinary patience building it, they suddenly trashed the sand art and put it in urn-like vessels. Then, the horns started, and a mini-parade gathered, as the monks and others followed them across the street to the water (ocean). The horns continued the entire time, as they blessed the sand in the urns and threw it in the ocean... It was an awesome sight on all levels. Very moving. Inspirational will power and stamina that the sand artists have. If you ever come across the opportunity to visit a Tibetan exhibit like this (or to visit the insides of a monastery), I strongly recommend (whether you are Buddhist or not - I am not, actually - though I do like their philosophies in general)." - Ellen Feaheny
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