"What did Curtis do wrong, here? Mr. X committed suicide by blogger. My opinion may be a bit biased here, as large, lumbering corporations that are more enlightened than AA pay for my time, which is sometimes spent telling them what they’re not seeing but might be “obvious” to savvy outsiders. They can be both infuriating and immensely rewarding to work with. As a regular customer of AA, I’m quite certain they would only be infuriating. But also would never seek the advice of arrogant designers. Rather, their money is safer spent with the humble, khaki-clad consultants who will tell them what they want to hear while they steer their ship into irrelevance. But maybe I’m missing the point because I’m too outraged about how negligent AA is in customer experience to be much worried about Mr. X’s “mistake”."
- gerwitz
"Large rooms, great views, fabulous location, and well-trained service. They do seem a bit understaffed, with occasional lines at the front desk and delays answering the phone."
- gerwitz
"Thus, sources said, not all Facebook updates will be included in the real-time feed to be searched by Bing, but only those its users choose to make available to the wider public. Facebook will apparently provide users with a number of new tools to do so. Am I the only one who thinks this alone is big news? Public status feeds and compelling clients for consuming them will make Facebook a straightforward and compelling replacement for Twitter."
- gerwitz
"They have a laser cutter and a MakerBot. And the geekiest vending machine in the city. And they'll let you use them. The only think that could make this place cooler would be a robot to play go…"
- gerwitz
"Seriously. I don't like Ayn Rand or vapid chicken soup quotes, either, but as far as affirmations go this one is pretty good. Has your need to hate Obama turned you against hope?"
- gerwitz
"OMG so tasty. Made both my wife and me think we could be happy as vegans. I had the BBQ (seitan) po' boy, she the avocado salad. The design of the place is fabulous, as well. Right down to the…"
- gerwitz
"I love the trail, but it could be so much better compared to similar trails in other cities. Mostly in the crossings that are irregular and don't give me confidence that drivers will be aware, and…"
- gerwitz
"This is one of those places where everything is so delightful you can't help but share with the table, and the only regret is that you can't sample everything on the menu."
- gerwitz
"Nice selection and quite reasonable prices, despite the touristland location. But the real reason to drop by is the staff, who might analyze your wardrobe or offer a horoscope along with purchase…"
- gerwitz
"I tried some crazy smoothie blend being tested before inclusion on the menu, made of stuff that sounds horrible. It was wonderful. This place probably deserves five stars, but I've only been the…"
- gerwitz
"you need furniture, we have furniture, and no place for it. but you’re ignoring my email and tweets. seriously, take this (good) stuff off my hands."
- gerwitz
After more than 5 years, I'm switching my bookmarking stream from Delicious (it's not the same without Joshua) to Pinboard. It just feels right, in the way del.icio.us once did.
- gerwitz
"Old post, but it’s been a while since there was an open thread or viaduct/tunnel post, and I thought this was worth sharing: The Battery St. Tunnel is closed in both directions due to water flooding the roadway. Fire Dept. responding. Will this give pause to bored tunnel supporters? (I’m on the fence, myself.)"
- gerwitz
"No water pressure above the 8th floor one morning (I had just enough to barely shower on 8). Turns out it was a municipal problem and every hotel in the area suffered, but the staff were not on top…"
- gerwitz
"Mushroom omelet was average, service was, though adorable, uninformed and unable to answer even basic questions (e.g. whether the beef hash was homemade). Almost gave it another star for being a…"
- gerwitz
"Were these tested in consecutive order? Twitter followers seem to increase non-linearly (at least at times). Were you tracking clickthroughs, or new followers? Current content of your stream could obviously be another nuisance."
- gerwitz
"Lunch buffet lacks style, but the food is tasty, tasty, tasty. Would probably only earn 3 stars elsewhere, but vegetarian pickings are slim in the part of town."
- gerwitz
"A bit too chaotic at night, but just right for lunch. Live the veggie options, and the breads are just right for sandwiches: not too flavorful or sweet, but not boring, and soft while still solid. I…"
- gerwitz