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Michelle Golden › Comments

Michelle Golden
Re: The Secret History of Pinterest — REVEALED! - http://www.businessesgrow.com/2012...
"Awesome post, Mark! Your perspective is charming if not cynical! I see Pinterest as basically just a bookmarking site (think stumble upon) except that instead of text it's image driven. I love that nice break from a text-heavy web. Maybe it's the "chick" in me, but like those ancient print magazines are, it's relaxing in a way nothing else on the web really can be. I think that it's a nice alternative to text bookmarking sites, and a way better alternative to my life-long practice of clipping magazine articles for household projects (decorating, gardening, crafting), things to buy (products, clothes), and recipes. I do believe it's stimulating the retail and travel sectors especially well and will continue to do so. These industries need it after all the misery they've faced in this economy, especially the mom & pop shops. And if it's too chick heavy right now, it won't be for long." - Michelle Golden
Michelle Golden
Re: 26 Ways to Use Social Media for Lead Generation - http://www.disqus.com/people...
"Debbie, thanks SO much for including my book in your phenomenal list of 26 ways to use SM for lead generation. I clicked through just to see what you were saying and imagine my surprise when I saw my name in #5!! Thank you!!" - Michelle Golden
Michelle Golden
Re: 26 Ways to Use Social Media for Lead Generation - http://www.socialmediaexaminer.com/...
"Debbie, thanks SO much for including my book in your phenomenal list of 26 ways to use SM for lead generation. I clicked through just to see what you were saying and imagine my surprise when I saw my name in #5!! Thank you!!" - Michelle Golden
Michelle Golden
"Michael, a few things: 1) these photos are TERRIFIC! They look like they are taken professionally. I think you should use them on your website, too! 2) That is one bad-ass folio you have there (with the VS logo on it! 3) Excellent use of the word "efficacious"! Rock on!!" - Michelle Golden
Michelle Golden
"Michael, a few things: 1) these photos are TERRIFIC! They look like they are taken professionally. I think you should use them on your website, too! 2) That is one bad-ass folio you have there (with the VS logo on it! 3) Excellent use of the word "efficacious"! Rock on!!" - Michelle Golden
Michelle Golden
"Michael, a few things: 1) these photos are TERRIFIC! They look like they are taken professionally. I think you should use them on your website, too! 2) That is one bad-ass folio you have there (with the VS logo on it! 3) Excellent use of the word "efficacious"! Rock on!!" - Michelle Golden
Michelle Golden
Re: Why You’re Pissing Off Half Your Facebook Fans - http://www.convinceandconvert.com/faceboo...
"Excellent article, Jay! And another great testament to the fact that you won't please all the people all the time. If you're looking to achieve a certain goal (and many aren't) then you have to understand whom you seek (and why) and attend to whatever it is that they actually care about. It can make sense for a company to have more than one type of FB account... higher versus lower volume. It does seem to me that people are fairly forgiving in FB and simply hide the too-heavy feed before being inclined to "unlike" it. Don't you think?" - Michelle Golden
Michelle Golden
Re: Why You’re Pissing Off Half Your Facebook Fans - http://www.disqus.com/people...
"Excellent article, Jay! And another great testament to the fact that you won't please all the people all the time. If you're looking to achieve a certain goal (and many aren't) then you have to understand whom you seek (and why) and attend to whatever it is that they actually care about. It can make sense for a company to have more than one type of FB account... higher versus lower volume. It does seem to me that people are fairly forgiving in FB and simply hide the too-heavy feed before being inclined to "unlike" it. Don't you think?" - Michelle Golden
Michelle Golden
Re: Confessions of a smartphone douchebag - http://www.disqus.com/people...
"So true, Marcella. I found it very educational when I recently attended a 3-day super-duper brain-stimulating gathering of most of the finest minds I know. I spent almost zero time over those three days touching any of my technology devices (iphone, ipad, laptop). In fact, it never even OCCURRED to me to check them. Two of them sat uncharged for two days. I didn't care. This made me realize two things. 1) I was not bored for a single minute during this gathering. 2) Many of the people I care about interacting with most were in that room (outside of my family, of course). My biggest realizations were that I don't spend enough time doing things that don't bore me (most conferences and meetings are underwhelming, let's face it) and I don't spend enough time with the people who intrigue me most and make my mind whirr. I don't think that Twitter and Facebook necessarily satisfy both of these, but I think I'm constantly searching for it. Does this resonate with anyone else?" - Michelle Golden
Michelle Golden
Re: Confessions of a smartphone douchebag - http://www.businessesgrow.com/2011...
"So true, Marcella. I found it very educational when I recently attended a 3-day super-duper brain-stimulating gathering of most of the finest minds I know. I spent almost zero time over those three days touching any of my technology devices (iphone, ipad, laptop). In fact, it never even OCCURRED to me to check them. Two of them sat uncharged for two days. I didn't care. This made me realize two things. 1) I was not bored for a single minute during this gathering. 2) Many of the people I care about interacting with most were in that room (outside of my family, of course). My biggest realizations were that I don't spend enough time doing things that don't bore me (most conferences and meetings are underwhelming, let's face it) and I don't spend enough time with the people who intrigue me most and make my mind whirr. I don't think that Twitter and Facebook necessarily satisfy both of these, but I think I'm constantly searching for it. Does this resonate with anyone else?" - Michelle Golden
Michelle Golden
"Jody, for your firm size, I strongly recommend Basecamp for you and your team to document projects and scope, schedule dates and milestones, assign tasks, keep track of where things stand, and capture notes/comments pertinent to various steps of the projects. I've used it for years to manage my own tasks and those of my team, and for certain large projects, I even invite clients to collaborate (they usually just view) on (restricted view) projects. If you'd like, I'll be happy to show you what I did to make their very flexible system work for us in this way. Some trial and error led to improvement of ways to enter projects and tasks and I'm happy to show you what I ended up with. It changed my business. It let me view the day or the week to get a big picture and help my team (re)prioritize which helps when things are as fluid as they are in our worlds. I can see when people complete steps and I can easily (drag to) rearrange or add steps as needed. Interestingly, just moments ago, I..." - Michelle Golden
Michelle Golden
"Jody, for your firm size, I strongly recommend Basecamp for you and your team to document projects and scope, schedule dates and milestones, assign tasks, keep track of where things stand, and capture notes/comments pertinent to various steps of the projects. I've used it for years to manage my own tasks and those of my team, and for certain large projects, I even invite clients to collaborate (they usually just view) on (restricted view) projects. If you'd like, I'll be happy to show you what I did to make their very flexible system work for us in this way. Some trial and error led to improvement of ways to enter projects and tasks and I'm happy to show you what I ended up with. It changed my business. It let me view the day or the week to get a big picture and help my team (re)prioritize which helps when things are as fluid as they are in our worlds. I can see when people complete steps and I can easily (drag to) rearrange or add steps as needed. Interestingly, just moments ago, I..." - Michelle Golden
Michelle Golden
"Jody, for your firm size, I strongly recommend Basecamp for you and your team to document projects and scope, schedule dates and milestones, assign tasks, keep track of where things stand, and capture notes/comments pertinent to various steps of the projects. I've used it for years to manage my own tasks and those of my team, and for certain large projects, I even invite clients to collaborate (they usually just view) on (restricted view) projects. If you'd like, I'll be happy to show you what I did to make their very flexible system work for us in this way. Some trial and error led to improvement of ways to enter projects and tasks and I'm happy to show you what I ended up with. It changed my business. It let me view the day or the week to get a big picture and help my team (re)prioritize which helps when things are as fluid as they are in our worlds. I can see when people complete steps and I can easily (drag to) rearrange or add steps as needed. Interestingly, just moments ago, I..." - Michelle Golden
Michelle Golden
"Really not trying to be obnoxious here, but want to specifically discuss scope creep. Scope creep is best controlled this way: 1. Extremely well defined original scope in your Client Service Agreement or Fixed Price Agreement (whichever you use) - ideally states both what IS included and what is NOT included but which your experience indicates may commonly arise (lack of client preparedness, inaccurate past filings, etc) that may be discovered later. Tip: if you price with options, you can provide an option that just covers any or all of this and this will be a highly priced option because you absorb all the risk. 2. Team is extremely well-educated on each CSA/FPA scope. If you are finding a continuing problem with employees disregarding your scope and giving away free work, perhaps it is a TERMINABLE offense to perform work that is outside of the scope without advance approval by the customer in the form of a written Change Request with price stated. You and your team need to make..." - Michelle Golden
Michelle Golden
"Really not trying to be obnoxious here, but want to specifically discuss scope creep. Scope creep is best controlled this way: 1. Extremely well defined original scope in your Client Service Agreement or Fixed Price Agreement (whichever you use) - ideally states both what IS included and what is NOT included but which your experience indicates may commonly arise (lack of client preparedness, inaccurate past filings, etc) that may be discovered later. Tip: if you price with options, you can provide an option that just covers any or all of this and this will be a highly priced option because you absorb all the risk. 2. Team is extremely well-educated on each CSA/FPA scope. If you are finding a continuing problem with employees disregarding your scope and giving away free work, perhaps it is a TERMINABLE offense to perform work that is outside of the scope without advance approval by the customer in the form of a written Change Request with price stated. You and your team need to make..." - Michelle Golden
Michelle Golden
"Really not trying to be obnoxious here, but want to specifically discuss scope creep. Scope creep is best controlled this way: 1. Extremely well defined original scope in your Client Service Agreement or Fixed Price Agreement (whichever you use) - ideally states both what IS included and what is NOT included but which your experience indicates may commonly arise (lack of client preparedness, inaccurate past filings, etc) that may be discovered later. Tip: if you price with options, you can provide an option that just covers any or all of this and this will be a highly priced option because you absorb all the risk. 2. Team is extremely well-educated on each CSA/FPA scope. If you are finding a continuing problem with employees disregarding your scope and giving away free work, perhaps it is a TERMINABLE offense to perform work that is outside of the scope without advance approval by the customer in the form of a written Change Request with price stated. You and your team need to make..." - Michelle Golden
Michelle Golden
"Oops, Jody, I meant to post this one for O'Byrne and Kennedy... both are good and worth reading, but this one more specifically address the issues you are raising: http://www.verasage.com/index...." - Michelle Golden
Michelle Golden
"Oops, Jody, I meant to post this one for O'Byrne and Kennedy... both are good and worth reading, but this one more specifically address the issues you are raising: http://www.verasage.com/index...." - Michelle Golden
Michelle Golden
"Oops, Jody, I meant to post this one for O'Byrne and Kennedy... both are good and worth reading, but this one more specifically address the issues you are raising: http://www.verasage.com/index...." - Michelle Golden
Michelle Golden
"Hi Jody, I feel compelled to chime in here. You will find a perfect case in Ron's book, Implementing Value Pricing, for burning your timesheets. But I'm guessing you haven't got to that part yet. Here is some reading that will move you there more quickly. The VeraSage website is PACKED with scores (maybe even more than a hundred) of posts that address your concerns. First, the terrific essay of Paul Kennedy on his firm's move from timesheets to no timesheets: http://www.verasage.com/index.... then, see these: http://www.verasage.com/index.... http://www.verasage.com/index.... and you'll find reference to a few more great pieces here: http://www.verasage.com/index.... Jody, we are excited to help you continue to pursuit of your full-fledged firm of the future. I know it's a busy time of year for you that makes it hard to step back and think about these things at the highest level without feeling rushed. I think it is that rushed thinking process (very guilty myself) that lets us shelve..." - Michelle Golden
Michelle Golden
"Hi Jody, I feel compelled to chime in here. You will find a perfect case in Ron's book, Implementing Value Pricing, for burning your timesheets. But I'm guessing you haven't got to that part yet. Here is some reading that will move you there more quickly. The VeraSage website is PACKED with scores (maybe even more than a hundred) of posts that address your concerns. First, the terrific essay of Paul Kennedy on his firm's move from timesheets to no timesheets: http://www.verasage.com/index.... then, see these: http://www.verasage.com/index... http://www.verasage.com/index... and you'll find reference to a few more great pieces here: http://www.verasage.com/index... Jody, we are excited to help you continue to pursuit of your full-fledged firm of the future. I know it's a busy time of year for you that makes it hard to step back and think about these things at the highest level without feeling rushed. I think it is that rushed thinking process (very guilty myself) that lets us..." - Michelle Golden
Michelle Golden
"Hi Jody, I feel compelled to chime in here. You will find a perfect case in Ron's book, Implementing Value Pricing, for burning your timesheets. But I'm guessing you haven't got to that part yet. Here is some reading that will move you there more quickly. The VeraSage website is PACKED with scores (maybe even more than a hundred) of posts that address your concerns. First, the terrific essay of Paul Kennedy on his firm's move from timesheets to no timesheets: http://www.verasage.com/index.... then, see these: http://www.verasage.com/index.... http://www.verasage.com/index.... and you'll find reference to a few more great pieces here: http://www.verasage.com/index.... Jody, we are excited to help you continue to pursuit of your full-fledged firm of the future. I know it's a busy time of year for you that makes it hard to step back and think about these things at the highest level without feeling rushed. I think it is that rushed thinking process (very guilty myself) that lets us shelve..." - Michelle Golden
Michelle Golden
Re: Ten reasons to blog – even if nobody reads it - http://www.disqus.com/people...
"Phenomenal post, Mark! #5, in particular, has been the richest unexpected benefit of blogging for me and for professional firms like accountants and lawyers that I know. Searching my own blog to find what I wrote about "that," and sending it to a prospect after a discussion about "that" really cements my knowledge AND passion in that area. And when they can see that I've written about it a few times -- especially years ago -- they know that my stated interest in "that" is not just lip-service, it's proven. Will be forwarding this post to EVERYONE. :)" - Michelle Golden
Michelle Golden
Re: Ten reasons to blog – even if nobody reads it - http://www.businessesgrow.com/2010...
"Phenomenal post, Mark! #5, in particular, has been the richest unexpected benefit of blogging for me and for professional firms like accountants and lawyers that I know. Searching my own blog to find what I wrote about "that," and sending it to a prospect after a discussion about "that" really cements my knowledge AND passion in that area. And when they can see that I've written about it a few times -- especially years ago -- they know that my stated interest in "that" is not just lip-service, it's proven. Will be forwarding this post to EVERYONE. :)" - Michelle Golden
Michelle Golden
Re: “Doing It Wrong” Twitter Case Study: The Over-Excited Newbie - http://goingconcern.com/2010...
"Hey Adrienne, thanks a ton for mentioning my twitter list in your post. As usual, your outspoken editorial (this and those you link to) are dead on. Keep up the great work helping accountants do well in their sm use." - Michelle Golden
Michelle Golden
Re: “Doing It Wrong” Twitter Case Study: The Over-Excited Newbie - http://www.disqus.com/people...
"Hey Adrienne, thanks a ton for mentioning my twitter list in your post. As usual, your outspoken editorial (this and those you link to) are dead on. Keep up the great work helping accountants do well in their sm use." - Michelle Golden
Michelle Golden
Re: “Doing It Wrong” Twitter Case Study: The Over-Excited Newbie - http://goingconcern.disqus.com/8220doi...
"Hey Adrienne, thanks a ton for mentioning my twitter list in your post. As usual, your outspoken editorial (this and those you link to) are dead on. Keep up the great work helping accountants do well in their sm use." - Michelle Golden
Michelle Golden
Re: Social media and the big conversation “fail” - http://www.disqus.com/people...
"this is so true, and said so eloquently... love the comments too, esp "he word conversation is an overstatement for what’s actually happening" I look forward to getting to truly KNOW you and some other twellows and fb'ers much better. thanks for your post, marking it for future reference :)" - Michelle Golden
Michelle Golden
Re: Social media and the big conversation “fail” - http://www.businessesgrow.com/2010...
"this is so true, and said so eloquently... love the comments too, esp "he word conversation is an overstatement for what’s actually happening" I look forward to getting to truly KNOW you and some other twellows and fb'ers much better. thanks for your post, marking it for future reference :)" - Michelle Golden
Michelle Golden
Comment on: 5 Ways That Paper Books Are Better Than eBooks - http://www.readwriteweb.com/archive...
Well done on the comparison! Personally, I use and love both. With paper books, a thing you didn't specify but that matters somewhat for me is the smell of books. It's lovely. Interestingly, when I read: "Gwyn Headley added, a little cynically, that eBooks are great for books 'you know you will never want to read again,'" it made me think about the way I/we consume movies. There is the bigger--in every way--experience of a movie in the theater with its HUGE screen, THX surround sound, etc.; then there is the purchase of a movie (in a variety of formats); and then the rental of a movie. As Gwyn describes, I get ebooks like I rent movies - when I don't expect to need to view it again, but better than a rented movie, I still can (at least for the time being, until my device or the format become obsolete). There are a couple ebooks that I enjoyed enough to buy a hard copy later--just like I've done with movies I rented and thought, wow, I need to own that. In both cases, we can often get... more... - Michelle Golden from FriendFeed MT Plugin
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