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Adrian Chan › Comments

Adrian Chan
Re: Facebook is for grandparents: What we need in a next-gen social network - http://thenextweb.com/socialm...
"Some valid crit here Jonathan but I don't see a core concept in the alternatives you're suggesting. Most of your points are about the technology, the platform, the network. Why are any of these "compelling" from a user perspective? What's the activity? Social networks suffer today from having been built to support really time-consuming and explicit acts of networking. We're over it. Not that it's all a waste of time — the people are not — but the activity's no longer novel and interesting. Come up with ways to design some social tools around activities that create something interesting as a byproduct of collective activity and you may have something. But don't just try to improve on Facebook, or Tumblr, or Pinterest et al. You'll wind up making incremental technical enhancements — not the new social practices you — all of us — are after." - Adrian Chan
Adrian Chan
Re: Is the Social Business Gold Rush Over? - http://www.beingpeterkim.com/2013...
"Peter, well put analogy. In fact I think it bears repeating. Coz thing is with innovation/disruption the gold diggers are off in the hills elsewhere right now leveraging the outfitting techniques they witnessed down in the gully and hitching all that prospecting power up to mechanized big data mining operations while quietly covering their tracks and making normal at the local watering hole. Yes the outfitters mint more than the discoverers, but the discoverers discover more than once, and they've learned to watch the outfitters. So the question becomes, what's in them thar hills that makes the mining of them worthwhile? ;-)" - Adrian Chan
Adrian Chan
Re: Finding focus for Google Glass and hands-free technology | Deloitte Digital - http://www.deloittedigital.com/blog...
"The interface design constraints and opportunities are really interesting with Glass. It's a new idiom: part screen, part lens. And with voice input the challenges of sequencing interactions and commands will be really interesting. We're so used to looking at, that looking through, well, opens new doors of perception. Would be cool to follow this up with some discussion of how back-end IT synchs up with these new kinds of interfaces, and what UX teams will have to wrap their heads around (and wrap around their heads) to get there." - Adrian Chan
Adrian Chan
Re: Designing Social for the Enterprise - http://www.gravity7.com/blog...
"Thanks Marie, No doubt conversation analysis (content and relationships) is hard, even sentiment analysis is fallible. Analyzing for competencies (e.g. some of what Klout does) is also hard. But I think all these are coming with time. In the meantime, we balance art and science ;-)" - Adrian Chan
Adrian Chan
Re: Wait A Minute Makers: Before Agencies Can "Make Things” They Need To Create “Makeable Ideas” - http://www.fastcocreate.com/1681876...
"I would add that makeability of a design idea isn't just a matter of its intrinsic viability. it's a matter of client capabilities also. Is a make-worthy idea suited to a client? Will the client sustain it? Does the client want it? Make-ability isn't only an abstract metric, but in fact rests upon the abilities of those we make our ideas for." - Adrian Chan
Adrian Chan
Re: Occupy Earth, Not Zuccotti Park - http://www.underpaidgenius.com/post...
"I think the movement's well underway. It's our media, and polarized political discourse, that's the problem. Behind which is big money eager to take advantage of popular gullibility. Big industry needs its deniers/doubters to hide behind. In fact, it's really only a vocal minority that still thinks there's reason to doubt.  You're right we need to occupy the planet. But we need to become pre-occupied about climate change first, and each find something to do about it.  Climate change already happened. Can we adapt in time?" - Adrian Chan
Adrian Chan
Re: The Hero’s Journey of Open Design - http://www.wwtid.com/2012...
"Interesting stuff! Couple high level thoughts: 1) In the good tradition of post-modernism, and using contemporary sociology, anthropology, and media theory, one has to ask: What is the nature of the narrative in this medium? (Social and mass media, assuming also other brand communication "channels") 2) Assuming that it is not only the construction or tradition or even linguistic/discursive "meaning construction" of narrative that interests us, we have to acknowledge that the medium indeed makes a difference. To wit, the medium permits communication. 3) One now has to determine whether it is narration or communication that we're talking about. Certainly, communication can take narrative forms. Narration also communicates. But story, traditionally, is a text — and its "world" is contained. Communication is intersubjective -- and involves the exchange, negotiation, and differences/agreements of and by subjects seeking to understand something together. 4) Narration is disrupted by..." - Adrian Chan
Adrian Chan
Re: All experience is organized - http://www.gravity7.com/blog...
"I think we should always try to design as well as we can. There's no excuse to forego good design if resources and talent are available. But in terms of functionality, I think we can do a better job in general to understand what our applications do, for whom, and why. And as user experience professionals, we can get better at research, ethnography, ideation, and other aspects of design process that factor into shaping a product. Much of this is compressed in budgets and perceived as being nice to have instead of must have." - Adrian Chan
Adrian Chan
Re: The limitations of social discovery | VentureBeat - http://venturebeat.com/2012...
"Not to nitpick, but your audiophile buddy will help you find great-sounding music. And Granovetter's work on weak ties suggests it's not first but second degree friends (friends of friends) who are best for social discovery. I'd opt for distinguishing between friend recommendations (which account for what you like, because your friends know you); and social discovery, which is perhaps more serendipitous. Either might be topical or thematic. Recommendations emphasize "I recommend *this* for *you*" Discovery allows for "Perhaps you didn't know about this" Recommendations: relevance solution Discovery: awareness solution Just thoughts" - Adrian Chan
Adrian Chan
Re: Lean UX and lean startups: is trial and error the best way forward? - http://www.gravity7.com/blog...
"I may have misconstrued my argument. I have nothing against disposing of excessive documentation, process overhead, and suchlike. If they lead to wheel spinning and waste time, they're not serving the purpose. The point here is to design and develop at the speed with which the market and industry move. However, design matters of course, and is for all intents and purposes unavoidable. Design occurs whether it's designed or accidental, thought out or duct-taped together. In social products, design should also account for social outcomes -- how users will engage with new social features, how social dynamics might change, and so on. These are design factors in social that are worth taking into consideration -- before, during, and after development. So what I meant to critique -- the trial and error aspect of lean -- was meant not as a critique of lean but as an argument for better accounting for the dynamics of social systems. You want things to work -- in social, that's somewhat..." - Adrian Chan
Adrian Chan
"Mediation is mediation. One can try to get closer to the real, but better, or smarter might be to make good use of the medium's distortions. If it's asynch communication, then work on temporal factors (delays, latency, interruption, distraction, notifications, presence). Realtime face to face is continuous and shared social time. Asynch is discontinuous time but offset by the advantages of proxy forms of expression and communication (what is posted is timeless, becomes past, can be temporally rearranged in the future for reuse - to wit, search, feeds, etc). If it's realtime synch, such as cam and facetime, then work with the distortions of image and presentation. These are technologies of the eye as much as they are of communication. Think visually -- what symbolic forms, what actions, what other forms of expression (graphics, animations, type, game elements, visual and imagistic manipulations, avatars (substitutes) etc) might amplify or become useful to the interaction? We don't get..." - Adrian Chan
Adrian Chan
"I agree that sharing, combined with messaging (updates, tweets, over long form posts) provides for a kind of social curation. But there's still a chance that the ease of sharing results in noise added to curation efforts, right? We all know that Likes, +1s, and other kinds of shares are more than content endorsements — particularly when they serve as a "follow" solicitation." - Adrian Chan
Adrian Chan
Re: Facebook’s Open Graph is Music to My Peers - http://www.briansolis.com/2011...
"Sounds like a great party! So on the serendipitous Spotify now-playing feed, so long as they don't turn that thing on! There's a fine line between ham (radio) and cheese. I'm keeping my dial set to where it's always been for the time being. There's too much random noise in what my friends are listening to at any given time. But when this turns into social discovery -- and to turntabling and playlisting for friends, I may open up the volume a bit. I like a bit of friction in the system. But for Facebook, open graphing experiences was a brilliant move." - Adrian Chan
Adrian Chan
Re: Facebook Is Making Us Miserable - http://blogs.hbr.org/cs...
"Can't help but wonder if people who quit Facebook have developed a pent-up need to comment!" - Adrian Chan
Adrian Chan
Re: Lean UX and lean startups: is trial and error the best way forward? - http://www.gravity7.com/blog...
"Have no problems with books. This is about what companies are actually doing." - Adrian Chan
Adrian Chan
Re: A Brief Guide to Embodied Cognition: Why You Are Not Your Brain - Samuel McNerney - http://www.stoweboyd.com/post...
"Two words... linguistics, phenomenology." - Adrian Chan
Adrian Chan
Re: Games People Play, and Social Games Online - http://www.gravity7.com/blog...
"Good points -- by no means do I suggest generalizing interaction models from interaction situations that are unique to a particular set of individuals. However, Berne's TA (and this is extended in Scripts People Live) is both linguistic and structural. There is a linguistic aspect critical to the execution of a transaction in which two levels of meaning are possible -- the "conventional" and the ulterior. Berne's games, structurally, resemble in some cases game theoretical situations. Which is why I do like to move into sociology -- I think "frames" are better than "games" as a generalizable model of action, and less hierarchically organized than Berne's games/pastimes/rituals etc. I think Berne would argue that a person given to a particular game, say "woe is me," can recognize that game regardless of who plays it. In fact his examples include the hostess who matches up her guests according to the games they play. Which is then illustration that he views games as both general and..." - Adrian Chan
Adrian Chan
Re: Games People Play, and Social Games Online - http://www.gravity7.com/blog...
"I like reading Berne through Goffman -- where Berne's focus on the organization of emotional transactions is deep, I'm not on board with the Parent-Adult-Chilld model of ego states. Goffman shows, I think, that the embeddeding of frames within frames is practically limitless -- and one might only rely on a loose notion of "sense" to account for game playing competencies. To wit, ulterior motives need not always be in play -- and in fact may come up as options only part way into the game. I think Goffman shows, better than Berne, that interaction is engaging simply for its own sake. Berne's organization of games, however, is nice and simple." - Adrian Chan
Adrian Chan
Re: Structuration theory and social interaction design - http://www.gravity7.com/blog...
"I'm not sure what my bandwidth is at the moment -- I have a couple unfinished books on social interaction design and conversational models, plus a huge list of research questions that I'd like to wrap up this fall/winter -- but if you want to float me what you're thinking, perhaps we could work on someting together! (I'm an old Frankfurt School fan -- critical reflections are always a pleasure!)" - Adrian Chan
Adrian Chan
Re: Structuration theory and social interaction design - http://www.gravity7.com/blog...
"Students can look it up pretty easily I'm sure. Big picture context: sociologists deal with structure and order of human and social activities -- from small daily interactions, habits, pastimes, routines, etc, to big macro forms of organization, such as institutions, law, money, etc. In the late 20th century, structuralism was all the rage. Many European sociologists and philosophers in particular began to find structure everywhere. Human agency was subordinated to structural influence. It all culminated with the view that the "subject is dead." That all human action is determined by organizing forces, from power and norms to language and even the organization of daily life. Giddens bridged the two, arguing that while macro forces do indeed result in structure and order, the individual subject is nonetheless still empowered and does act on his/her own agency. Structuration claims that it's by the everyday activities of individual subjects that macro structures are reproduced. The..." - Adrian Chan
Adrian Chan
Re: Structuration theory and social interaction design - http://www.gravity7.com/blog...
"Pleased to hear it!" - Adrian Chan
Adrian Chan
Re: Structuration theory and social interaction design - http://www.gravity7.com/blog...
"Sociology benefits us for its interest in the structures, systems, and order in human activity. Insofar as social tools organize experience, it's a good companion to psychology, which is more interested in individual motives and behaviors." - Adrian Chan
Adrian Chan
Re:  louisgray.com: Google+ 1 More: I'm Joining Google Monday - http://www.disqus.com/people...
"Congrats Louis -- that's a perfect move!" - Adrian Chan
Adrian Chan
Re:  louisgray.com: Google+ 1 More: I'm Joining Google Monday - http://blog.louisgray.com/2011...
"Congrats Louis -- that's a perfect move!" - Adrian Chan
Adrian Chan
Re: Social media influence — BS that works? - http://gravity7.tumblr.com/post...
"Right! I'm reminded of the debate about whether and how design influences user behavior. There's not a direct line of influence between design and behavior. Rather, users are influenced by whatever influences them -- which of these lines of influence should be designed into systems that generate those feedback loops? --Leaderboards? Those work by limiting the number of users who can appear on them, and by having a top and a bottom. Emphasis on relative position.--Absolute score (Klout)? That works by providing a target. Emphasis on change as a reflection of activity.--EmpireAve share price? That works by relative score. Emphasis on change as outcome of transactions and demand. --+1 shares. They work as a simple count, numerical measure of responses. There are many different ways of ordering and ranking, sorting, scoring, and organizing relative and absolute positions. Each and every ordering system will have bias in and bias out. So are some better for particular kinds of "influence?"..." - Adrian Chan
Adrian Chan
Re: Social media influence — BS that works? - http://www.disqus.com/people...
"Right! I'm reminded of the debate about whether and how design influences user behavior. There's not a direct line of influence between design and behavior. Rather, users are influenced by whatever influences them -- which of these lines of influence should be designed into systems that generate those feedback loops? --Leaderboards? Those work by limiting the number of users who can appear on them, and by having a top and a bottom. Emphasis on relative position.--Absolute score (Klout)? That works by providing a target. Emphasis on change as a reflection of activity.--EmpireAve share price? That works by relative score. Emphasis on change as outcome of transactions and demand. --+1 shares. They work as a simple count, numerical measure of responses. There are many different ways of ordering and ranking, sorting, scoring, and organizing relative and absolute positions. Each and every ordering system will have bias in and bias out. So are some better for particular kinds of "influence?"..." - Adrian Chan
Adrian Chan
Re: SXSW 2012 - Social Media Influence: We call bullshit. - http://www.disqus.com/people...
"Looking forward to this one! Tummel me and I'll ask y'all to help us understand why it is that so many of us are motivated by meta social scoring and influence metrics. Coz we all know that people are capable of contradictory behaviors. If there weren't Klout there'd be no count -- but activity is counted online, and people do try do influence their own influence. So how can the media promote and motivate more genuine engagement?" - Adrian Chan
Adrian Chan
Re: SXSW 2012 - Social Media Influence: We call bullshit. - http://panelpicker.sxsw.com/ideas...
"Looking forward to this one! Tummel me and I'll ask y'all to help us understand why it is that so many of us are motivated by meta social scoring and influence metrics. Coz we all know that people are capable of contradictory behaviors. If there weren't Klout there'd be no count -- but activity is counted online, and people do try do influence their own influence. So how can the media promote and motivate more genuine engagement?" - Adrian Chan
Adrian Chan
Re: Foursquare Lists: An awesome feature almost no one will use. - http://www.disqus.com/people...
"I'm hoping that shared lists get some traction. I see limited value in keeping lists for personal use only. But sharing lists of favorite places -- very cool. We'll have to see how it goes for them!" - Adrian Chan
Adrian Chan
Re: Foursquare Lists: An awesome feature almost no one will use. - http://www.newcommbiz.com/foursqu...
"I'm hoping that shared lists get some traction. I see limited value in keeping lists for personal use only. But sharing lists of favorite places -- very cool. We'll have to see how it goes for them!" - Adrian Chan
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