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michelle goodall

michelle goodall

online pr and social media consultant and trainer at econsultancy.com
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2/2 #FOM14 @PaddyPower's legal team are briefed by The Mischief Dept "tell us how we get away with this with minimal damages”
At #FOM14 @paddyclark95's 'Chief of Mischief' is so on brand that he's 'paddy green' http://instagram.com/p...
An anxious wait for @paddypower's 'mischief champion' at #FOM14 - expecting much naughtiness and boundary pushing from the irreverent brand.
.@campbellclaret I didn't manage to get a selfie with Sir Wiggo at #FOM14.Can I please book in one with you? Bring your Pinarello & lycra...
If the growth of 3d printing is a reliable proxy the 'Internet of Things' will be HUGE >£600bn by 2020 say @rscomponents at #FoM14
Advice from @KLM's @karlijn1903 "Act small, suitcase principle, great service, move small & break things" #FOM14 https://twitter.com/greenwe...
Employees as Hackers:@klm staff member piloted a social payment project. Cost = 3.5k euros, Return = 85k euros per month @Karlijn1903 #FOM14
.@klm's 3 Pillars: Service= Marketing & Sales Brand Reputation=brand actions speak louder than tweets Commerce=social by design #FOM14
From one airline to another @Karlijn1903 from @KLM #FOM14 focusing on social customer care. Now *these* guys know how to do it. Hup holland!
Long read:Interesting journalist/social experiment. @guardian journalist @CocozzaPaula outsources her social accounts http://www.theguardian.com/media...
A veritable content dream team taking questions in the 'Cabinet of Curiosities' at #FOM14 https://twitter.com/greenwe...
1/2 I think @ryanair's @Kenny_Jacobs misses a BIG point "if you didn’t fly with us yr perception came from what you’d heard in the media"
"I don’t want to be compared to any other airline brand - we want to be the Aldi or IKEA of the air" @ryanair's @Kenny_Jacobs #FOM14
300 expectant faces at #FODM14 await @Kenny_Jacobs from @ryanair to convince us they've "brought customer service back"
Sir @bradwiggins bossing it at #FOM14 - an inspiration to the UK's Lycra wearing kids (and adults). @… http://instagram.com/p...
I can't watch #london2012 footage without welling up. #bestgamesever #FOM14 @brad wiggins speaking @FestofMarketing https://twitter.com/greenwe...
#FoM14 @AshleyFriedlein just said "Grandmaster Flash" like a Dancing Dad https://twitter.com/greenwe...
Ha ha! Lovely to get a namecheck from @Econsultancy on the intro video at @FestofMarketing #FOM14 - I'll try my best 😄
My hero @bradwiggins kicks off #FOM14. He conquered Athens, London2012, Giro, Tour de France & French reporters https://www.youtube.com/watch...
My hero @bradwiggins kicks off #FOM13. He conquered Athens, London2012, Giro, Tour de France & French reporters https://www.youtube.com/watch...
Any Twitter/LinkedIn chums going to #FOM14? Here's the address: http://festivalofmarketing.com/venue - would be lovely to chat if you're there.
There's nothing like Twitter for making you feel grown up. Hello to new followers including @EBRD and @WorldCommForum. #dadwouldbeproud :-)
RT @BBCRoryCJ: http://www.samaritans.org/news... Samaritans pulls Twitter scanning app after privacy concerns
RT @richardbagnall: So you want to be a big name in PR?Looks like a great event with @wadds @prcaingham @gemgriff & @simoncollister https://www.eventbrite.co.uk/e...
Latest report from @Brandwatch is a goody. Social Media Command Centres (or Centers for USers) http://t.co/uu9UdfldgN #socialbusiness - michelle goodall
Latest report from @Brandwatch is a goody. Social Media Command Centres (or Centers for USers) http://www.brandwatch.com/report-... #socialbusiness
RT @AdobeUK: Another #inspirational Banksy. What do you think of the Girl with the Pierced Eardrum? http://www.thisiscolossal.com/2014... https://twitter.com/AdobeUK...
RT @Hallmeister: Totally bemused by the @The_IoD's Women In Business conference total lack of social media feed. Not even a hashtag that I can see
Sally Gardner: Dyslexia and me | Children's books | The Guardian - http://www.theguardian.com/childre...
2/2 Dyslexia didn't stop @thesallygardner becoming an award winning author. http://t.co/sRuFgUVYO9 #DyslexiaAwarenessWeek - michelle goodall
Disruptive Messy Global #SocialMediaIn3Words
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