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guy stephens

guy stephens

Social media junkie, occasional blogger; parental interest in diabete; Spurs fan; Kiwi. My opinions are my own
Twitterbrightkite.comSeesmic
RT @HaraldHenn: Social Media: The Next Evolution in Customer Service and Sales #scrm: http://www.customerthink.com/paper...
RT @tourism2pt0: Interesting White Paper from Right Now 'Customer Service Meets Social Media' ... http://crm.rightnow.com/cgi-bin...
RT @Socialnk: Customer Service and Social Media:What’s the Connection?... http://www.socialnk.net/...
RT @KarenGray: Interesting link between social media & customer service as emerging 2010 trend http://rohitbhargava.typepad.com/weblog...
Saw great exhibition at national gallery today - The sacred made real - Spanish painting & sculpture 1600-1700. Velasquez, Pacheco, Zurburan
RT @davemcclure: Sharing is the new marketing & sales. @ross guest post on @SlideShare blog: http://blog.slideshare.net/2009... (via @rashmi)
The Customer Revolution: Social CRM - the shift from "inside-out" to "outside-in": http://thecustomerevolution.blogspot.com/2009... via @addthis
Changed way I think... RT @jowyang: Take a moment to pause and think back. How has social technology changed your life in the past year?
RT @lukeaikman: BBC talks on Augmented Reality #tech #ar http://om.ly/dflr
Happy new decade all. 1st tweet of the year. Hope you all had a good one last night. Marathon training starts in earnest today!
Last tweet of 2009. It's just left to wish you all a great evening whatever you may be doing, all the best for 2010. See you next year!
RT @chiefmartec: Marketing, technology, and storytelling http://www.chiefmartec.com/2009...
@uktr_southwest thanks for keeping everyone updated. Have a good new years.
RT @uktr_southwest: Delays upto 45 mins btwn Portsmouth Harbour & Chichester, and btwn Portsmouth Harbour and Guildf.. http://www.bbc.co.uk/traveln...
RT @jordanstone: [Link] Examples of online communities in the retail industry | FreshNetworks Blog http://blog.freshnetworks.com/2009...
RT @GuyKawasaki: Ten lessons from Google in 2009 http://om.ly/dddw
RT @gadgetsamongus: Supporting Sustainable Cloud Services, by Forrester Consulting http://microgeist.com/Support...
RT @LudoRaedts: RT @selfservicetwit: Forrester: It’s Time To Give Virtual Agents Another Look http://www.forrester.com/rb...
10yrs ago I was training for 1st London marathon. 10 yrs on training for 2nd London marathon. Must break habit next time round.
@zayrayves auto-response like any another comms mechanic is fine as long as it's used at the appropriate time.
RT @IngoGuava: RT @JasonSpector: The Neuroscience of Screwing Up http://science.slashdot.org/story...
@LugIron thanks very much. I'll let you know URL in due course. LI group you could join also - where social media meets customer service
RT @patylouzada: RT @captic: ...Social media's not a product.. It's a way of thinking and approaching business http://blogs.hbr.org/cs... @Armano ...
Having fun putting together a squidoo lens at the moment on social media customer service. This will take longer than I think!
If you're interested in #socialmedia #customerservice I'm trying to pull lots of YouTube vids on it into one place.. http://www.youtube.com/user...
I favorited a YouTube video -- How customer service leaders think, and Tony Hsieh's view on social medi... http://www.youtube.com/watch...
I favorited a YouTube video -- How customer service leaders think, and Tony Hsieh's view on social medi... http://youtu.be/eF9a8iYlzdY?a
Play
Not feeling very original or creative so doing lots of RTs at the moment.
RT @PeterSimoons: Innovation Is a Better Way to Compete - BusinessWeek http://www.businessweek.com/smallbi...
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