haha!! my mother calls the computer the *fax machine*. she also thinks that if she turns the *fax machine* on, a *stranger* will get all of her *information* and steal her money from her bank account. - carlotta fancypants

I can't say I envy you. Good luck. - Gary H

I convinced her to get an iMac, partly because of the remote assistance ability; but now she is afraid to let anybody (including me) to remote control her computer. I'm going to go bang my head against a brick wall now... - Jeremy Brooks