Lee Goolsbee › Comments

I agree w/Shey - Jennifer Leggio

Absolutely we owe it to them. - Mike Doeff

Exactamundo. (to Shey's comment) - Bwana ☠

Absolutely 100% agree, so happy they posted this! - Veronica Giggey

I've been sticking in there through 1.5 years of their downtime. By the way, thanks for bringing some noise into Friendfeed. - Robert Scoble

Shey that's the exact comment I left there, they need to be explaining that on Twitter as WELL as their blog. How many people check that blog to see wha the deal is? - Mack Collier

Yes. - Jacob Nahin

Don't believe "owe" is the word I would use, but I will stick it out. - Philip Evans from twhirl

They really need to make better use of the twitter_status account: http://twitter.com/twitter... - Jordan Hofker

I pretty much agree w/Shey Keep us in the loop & we'll cut you some slack. - Andy Kaufman

The communication issue is key. I've been saying that here and on the site itself. Show your users some love, let me know what's up other than "Something is technically wrong" and I'll keep on using the service. Twitter is great when it works. I don't know if I "owe" them anything but I am very appreciative of the information and contacts I've made through the service. I'll stay loyal for those reasons. - James

This was a thread in the Twit-Out.. under, what could Twitter improve..http://friendfeed.com/e... Check out my reply on Communication. :) - Bwana ☠

Are you kidding me? We don't owe Twitter a thing. Yes, it's great to have insight, but c'mon, but the simple fact of the matter is that after this much time having problems, if they don't get it together, people will start to leave, no matter how much transparency they provide. I can't tell you how often I hear "I hate twitter" from twitter users. As a side note, I hope they do fix it and I have no plans to leave, but would not fault anyone if they did. - Ryan W

It just occured to me that if I hadn't joined twitter (after hearing about it on TWIT and other podcasts and blogs) I probably wouldn't be on FF right now. My first twitter outage, there were a lot of posts like "Twitter keeps going down. I'm moving to FriendFeed." I just wanted to see what was the big deal. This is all your fault, Scoble. :) - Ha3rvey (obviously wrong)

And, yes, I think they deserve a little patience, yeah, yeah. - Ha3rvey (obviously wrong)

Yes we owe it to them, as community, we all know twitter is still beta, everyone needs grace. - Wayne Sutton

Jordan, thanks for the info about the twitter status account. I did not know about it until I read your comment. - Marcel Janus

You bet! :-) - Jordan Hofker

We definitely owe it to them. Twitter is still a fun service so I see no reason to completely give up on them yet. - Scott Jarkoff

We don't *owe* them patience, but they don't *owe* us a service with 100% uptime. Or 98%. Or even 50%. None of us are paying for any of this. The simple fact is that the only value in Twitter is the community. The people using it who are providing information that any of us want to see. It's not as if Pownce or Jaiku or FF don't exist. If the community moves, then this'll get interesting. Until then, we're all on Twitter and all the bitching is noise (and I don't mean the Noise® that Scoble is so fond of). - Ryan MF

Yes... for the same reason I've stuck with Dreamhost through their rough times - they may have problems here and there, but they communicate communicate communicate... I'm willing to cut Twitter plenty of slack if they will do the same. However, the twitter_status account is kind of worthless if Twitter itself is down... - Lee Goolsbee

it's not about patience for me, Twitter is still the most effective professional networking tool available online, it would be bad for business not to wait out the kinks at this point - Jennifer Van Grove from Alert Thingy

Jeremiah, I would be much more willing to show Twitter more patience if they would show us more of the kind of thing we saw tonight, a mea culpa. Not knowing what's going on exacerbates the frustration I feel over Twitter's stability issues. Eventually, though, they're going to have to get it right and Twitter's going to have to become much more stable if they expect longterm loyalty. - Gregory Pittman

I think we owe it to ourselves to make allowances for Twitter's growing pains. - RandaL Hicks

Very much yes. They are working hard to provide a truly great thing. If they were to call me, I'd help too. I don't know exactly what I'd do...but I'd find some way ....go get sodas and pizza, whatever. Yes.. - Dave Evans

Yep we owe it to them. Twitter is still genius. - Drew Lucas

Sure, why not. There are limits tho. And it's too bad that Google snapped up Jaiku and made it a beta only deal. - robb enger

We owe them nothing. But I'll stick around, because I find value in Twitter. And I appreciate their transparency as they wrestle with whatever gremlins afflict them. - Chris Baskind

I'm happy to give them some, maybe they should go completely down for amount of time, just to make it working as it should be when they come back - Dobromir Hadzhiev