John Tropea

Whereas traditional IT supports business processes, social software helps you when the business process breaks. But you don’t necessarily know how often the process breaks, it’s not as predictable as number of invoices processed per month, or new clients signed up per week. You don’t know what benefits could be realised if Joe in Finance talked to Sarah in HR. It might be absolutely nothing. On the other hand it might fundamentally change the company for the better. Social software is a serendipity lubricant that increases the chances of valuable interactions occurring - but it makes no guarantee on their frequency or their value. - John Tropea

The real value of social software is that it helps develop and maintain closer relationships with more people than you could without it. - John Tropea

The personal stories are what gives meaning to the problems the report is supposed to identify and inform policy about. - John Tropea

Promoting knowledge sharing is a matter of (a) creating the relational conditions that facilitate interpersonal transfers, and (b) creating the structural conditions that facilitate diffusion. - John Tropea

...there is a standard framework for the process and how to achieve the intended result, but each case is handled separately and requires human understanding (for both decisions and flow) as part of the process. - John Tropea

micro-agenda - John Tropea

The ‘one problem, one solution’ approach that has been characteristic to information systems does not apply. Social computing products can address many problems - John Tropea

Trick is that social computing addresses knowledge activities (knowledge, not information). 1. Knowledge is immaterial; 2. Measure is only applicable to material elements; 3. Knowledge is not measurable; 4. "What you can't measure, you can't manage"; 5. Knowledge is not manageable; 6. Knowledge is not managed. - John Tropea

This is what it's all about - check out the comment stream - it's in the interactions - John Tropea

formerly known as feed digest - John Tropea

Tom davenport, Andy McAfee - John Tropea

So long as you're not driving, do as you wish! - Louis Gray

lol - Zee from WeDoCreative

@Jamie - Yeah, I completely agree with that. I'm interested in seeing how Twitter will handle this. It is only a matter of time before the buzz about FriendFeed gets so huge that people are going to just come here for the sake of being here. - James Mowery

I started exercising, but totally hear you. It's a freaking addiction. - Robert Scoble

I'm waking up early since I joined FF, 6am everyday and open three tabs: Friendfeed, Local newspaper online & Google reader - George The Writer

You have to open tabs in the morning? My computer is on 24/7 with Firefox running and Google reader, FF, and about 20 other tabs open. Makes it easier to wake up in the middle of the night and check what is going on. ;-) - Jeff P. Henderson

Just launched. Read more at http://moopz.com/about - Moopz via Bookmarklet

Nice one...I always thought that friendfeed had its own inhouse fragmented conversations...can't wait till you make a personalised version, unless FF beat you to it...and conversations by topic make this the new technorati tags (well a machine tag version) - John Tropea

Much cleaner interface than techmeme. - Tabrez Iqbal

a ning social network of failures - John Tropea

Being visible and a known expert gets you places, but for some it could be a burden being a guru as everyone wants a piece of your talent and time...plus what you say is important as people are listening, so you have to be cautious in what you say, or the flipside, use your influence to change the world - John Tropea via fftogo

The conversations seem just so much easier to follow here, - MLx

Maybe if Twitter wasn't so erratic lately... Plus, I love seeing what folks are bookmarking, blogging, listening to, flickring, favoriting, etc. As long as keep my friends in FriendFeed limited to folks whose interests are too far afield from mine, then FriendFeed offers a great way to get alerts to the latest things library folks find interesting. - Stephen Francoeur

Yeah I feel Jaiku lost the market to friendfeed, as Jaiku is microblogging with comments and also lifestreaming. One difference is that a Jaiku comment is a new post as well as being threaded under the original item - John Tropea

Dan has the roundup on the E2.0 conference - John Tropea

I think its real value is in reducing the time between the spark of an idea and the point at which someone initiates execution on that idea (assuming it is a good idea). The problem is that 'process' can't really be applied to ideas and you can't apply - John Tropea

A list of community managers on Twitter - John Tropea

An amazing post on knowledge sharing - John Tropea

Government is the ultimate institution retaining the traditional top-down structure, technologically backward, with big decisions almost always made with incomplete information on what works and what doesn’t work. - John Tropea

"At the strategic level, wikis challenge organisational culture with their openness, transparency and lack of built-in management control. This can translate to an explosive information growth far beyond the capacity of your organisation to manage that in - John Tropea

the ist comment says it all - knowledge takes place in the conversations...the more social...the more knowledge people transfer to each other - John Tropea

Simply put, a generally available RSS feed creation and subscription capability can increase the number of projects any one person can remain abreast of for the expenditure of a given unit of time - John Tropea

In a journal you are reviewed by under ten people selected by the editor, in the blogosphere (or wikipedia) you are reviewed by far more http://www.cognitive-edge.com/... - John Tropea

This is so true-to see what tools people use to do work, check out what IT is blocking - John Tropea

well-known fact that an organisation’s culture shapes its learning orientation. It is therefore important to understand the cultural aspects of the organisation before planning any initiative in e-learning or knowledge management. - John Tropea

So what is environment management? Well, simply put, it’s creating an enviroment that fosters knowledge sharing. Attempting to actually manage knowledge is a hopeless task. This is because the very nature of KM frowns upon the use of strict guidelines a - John Tropea