"Thanks for reaching out Mark. I must say, one of the thing you guys are doing well is your customer support via social media. My biggest general complaint is that we're getting less than half the download speed we're paying for. Then a couple months ago my internet slowed to a crawl. Download speeds were okay, but it would take forever to connect and would periodically drop out altogether. I called Comcast and they insisted it could be fixed with a modem reset. Nope. Another call. Try replacing your wireless router. Still broken. Oh, you must need to replace your modem. Okay. Finally after replacing every bit of hardware Comcast sent out an engineer who replaced all the cables leading into our house. Our speeds improved, but we're stilling having intermittent latency issues when connecting. I'd call again but I'm pretty sure they'd tell me it was my laptop that is broken (it's not). I'd appreciate any help you can provide! Thanks!"
- Josh Fraser
"I've had a few people complain about IE8 issues. I'll make a note to dig into it when i get a free moment. If you beat me to the solution, let me know. I want to get this figured out."
- Josh Fraser
"Use the jQuery version if you've already taken the hit of loading it in. It already handles checks to see if jQuery is defined before loading it in."
- Josh Fraser
"Browser support is the key though. It looks like JPEG XR is only available for IE 9 right now. But if it really does offer similar quality to JPEG w/ file sizes along the lines of WebP, it would probably make sense for us to offer that auto-conversion on Torbit as well."
- Josh Fraser
"PS as in PhotoShop? We needed something we could easily automate and run on a server & we wanted it to be lossless. I'm sure most of the images could be optimized a lot more if we could look @ them all by hand or put up with a little more compression."
- Josh Fraser
"We looked at that and actually found an even bigger savings for PNGs than for JPGs. We ended up not sharing those numbers because we don't have a big enough data set of PNGs to really prove anything. Hopefully, we can revisit this as we continue to gather more data."
- Josh Fraser
"The whole idea is that WebP can be that much smaller while still keeping the same quality as a JPEG. Check out the gallery to compare for yourself: http://code.google.com/speed......"
- Josh Fraser
"Glad to hear you checked it out. I love your idea of indexing local drives and integrating that into the OS. Lots of possibilities there."
- Josh Fraser
"Have you seen Tim Ferris' rubber band game? The basic idea is to go 21 days without complaining (long enough to establish a habit). Every time you mess up you move the rubber band to your other wrist for the day and start over. It's amazing how much of a difference a simple tool like that can make. If nothing else, it makes you more aware of how negative you are being."
- Josh Fraser
"There's no question that there are multiple components to web performance. All of them are important. But when you look at where the average website is struggling most, you'll find that 80% of their performance problems are front-end."
- Josh Fraser
"There's no question that there are multiple components to web performance. All of them are important. But when you look at where the average website is struggling most, you'll find that 80% of their performance problems are front-end."
- Josh Fraser
"For people interested in the performance, another great source of information is: http://radar.oreilly.com/2009/... My company, Torbit has also compiled a list of benefits from having a fast website. You can check that out at: http://torbit.com/benefits"
- Josh Fraser
"For people interested in the performance, another great source of information is: http://radar.oreilly.com/2009/... My company, Torbit has also compiled a list of benefits from having a fast website. You can check that out at: http://torbit.com/benefits"
- Josh Fraser