"The real problem is the way that we as journalists manage information, because that determines so much else: the kinds of stories we’re able to envision and construct, the amount of context we’re able to bring to bear in a short amount of time and our ability to connect the dots. In general, and this is my scientific conclusion, we suck at managing information. That’s nothing new, you might say, and you’d be right. But what has changed is that a lot of the people and institutions we cover are now getting smarter about this stuff, and are using better tools to help them manage information. From tracking crime to measuring customer loyalty, the sophisticated use of information is a crucial factor in many modern activities. Us? We’re still knocking rocks around hoping to generate a spark."
- Will Sullivan