"As much as I’d like to say, “It’s just business”, we all know it’s never just business. All clients have personal and professional risk when working with you. Always be open and honest about what you need and want and give your clients time to express their needs and wants, too. The world we work in may seem large and daunting at times, but you know how small it can be. People will talk about how good/bad their experience with you was. A few negative projects or references are enough to end a company." - Justin Yost