As an amendment to the recent discussion on FriendFeed about USB plugs etc, I just troubleshooted a USB harddrive issue for a person in the office next door. "I plug it in both ways and nothing". Walked over to their office, looked the the laptop. They had plugged the USB cord into the LAN port.
Expecting a person who belongs to a group who is constantly discriminated against to "just get a job" is like asking an armless man to climb a ladder. Yes, it is possible, but it's harder than you think (or would like to believe it is to suit your own prejudices).