"Selene - Understandable. Here is a link to a news article that provides more detail about Jamie's situation. Sadly, I can assure you that it IS legit! http://www.tennessean.com/article......"
- Ken Burbary
"Andreas, thanks for pointing that out. I had no idea that you could upgrade for free. I just upgraded to a premier account so it should work now. ."
- Ken Burbary
"Well said Albert, and I couldn't agree more. It's important to remember the amazing things that are possible when we set those things aside. I'm been reminded of it all night as incredible responses of support for Jamie come in."
- Ken Burbary
"Thank you everyone for your kind comments, wishes and donations. It's incredibly overwhelming and generous of you. I'm extremely fortunate to be connected to each and every one of you, truly."
- Ken Burbary
"Excellent reminder, and one I talk about often with clients. The social web is much bigger than FB/Twitter, which is why we added some text to the visual to ensure people understand what we mean by social web (blogs, forums, social networks, photo/video sharing, etc...)."
- Ken Burbary
"Thanks for the comment Lauren. You're thinking along the same lines. We've discussed the ripple effect that social data has on other departments in an organization and are thinking about future visuals to show that, along with a decision tree that can used to help direct the flow of social data to the appropriate teams."
- Ken Burbary