Knowledge Management

"The purpose of knowledge management is to provide support for improved decision making and innovation throughout the organization. This is achieved through the effective management of human intuition and experience augmented by the provision of information, processes and technology together with training and mentoring programmes. Credit: Dave Snowden - Cognitive Edge" - Stephen Dale from Bookmarklet

"I am not a Getting Things Done fanatic by any stretch of the imagination. According to the authors of the fabulous book, A Perfect Mess, I am what is known as a "scruffy" (see In Praise Of (A Little) Mess: Be (A Little) Scruffy). Scruffies don't organize everything: they are "data-driven", using their environment to channel their work, like the piles of things I leave on my desk to which I will eventually turn my attention, or the electronic stickies in which I clip things. "Neats", on the other hand, use a small number of "explicit coordinating structures" -- organizers, to-do lists, and in-boxes -- to determine what to do next." - Stephen Dale from Bookmarklet

"Can everyone just stop whining about information overload? I mean, in the knowledge economy, information is our most valuable commodity. And these days it’s available in almost infinite abundance, delivered automatically to our electronic devices or accessible with a few mouse clicks. So buck up, already!" - Stephen Dale from Bookmarklet

"A story has a beginning, a middle, and a cleanly wrapped-up ending. Whether told around a campfire, read from a book, or played on a DVD, a story goes from point A to B and then C. It follows a trajectory, a Freytag Pyramid—perhaps the line of a human life or the stages of the hero's journey. A story is told by one person or by a creative team to an audience that is usually quiet, even receptive. Or at least that’s what a story used to be, and that’s how a story used to be told. Today, with digital networks and social media, this pattern is changing. Stories now are open-ended, branching, hyperlinked, cross-media, participatory, exploratory, and unpredictable. And they are told in new ways: Web 2.0 storytelling picks up these new types of stories and runs with them, accelerating the pace of creation and participation while revealing new directions for narratives to flow." - Stephen Dale from Bookmarklet

"Metadata is "data about data" -- information like keywords, page-length, title, word-count, abstract, location, SKU, ISBN, and so on. Explicit, human-generated metadata has enjoyed recent trendiness, especially in the world of XML. A typical scenario goes like this: a number of suppliers get together and agree on a metadata standard -- a Document Type Definition or scheme -- for a given subject area, say washing machines. They agree to a common vocabulary for describing washing machines: size, capacity, energy consumption, water consumption, price. They create machine-readable databases of their inventory, which are available in whole or part to search agents and other databases, so that a consumer can enter the parameters of the washing machine he's seeking and query multiple sites simultaneously for an exhaustive list of the available washing machines that meet his criteria. If everyone would subscribe to such a system and create good metadata for the purposes of describing their... more... - Stephen Dale from Bookmarklet

"We know that knowledge starts as tacit, and has to be used while tacit. in other words, people learn as individuals, and have to internalise knowledge before they can use it again. Also we know that knowledge is very difficult to externalise, and to turn from tacit to explicit. So perhaps the temptation is to leave knowledge in tacit mode. Why bother to try externalising, or capturing, knowledge? Why not leave it in people's memories, and connect up the people? That's partly the idea behind communities of practice, knowledge-focused social networks and crowdsourcing. Keep the knowledge tacit - connect up the people - leave the knowledge in the brains." - Stephen Dale from Bookmarklet

"I went to the ISKO event on Thursday. The speaker, Dave Snowden of Cognitive Edge was very entertaining. He has already blogged about the lecture himself. He pointed out that humans are great at pattern recognition (”intuition is compressed experience”) and are great satisficers (computers are great at optimising), and that humans never read or remember the same word in quite the same way (has anyone told Autonomy this?). I suppose this is the accretion of personal context and experience affecting your own understanding of the word. I remember as a child forming very strong associations with names of people I liked or disliked - if I disliked the person, I thought the name itself was horrible. This is clearly a dangerous process (and one I hope I have grown out of!) but presumably is part of the way people end up with all sorts of irrational prejudices and also explains why “reclaiming” words like “queer” eventually works. If you keep imposing new contexts on a word, those contexts... more... - Stephen Dale from Bookmarklet

Creating models based around existing solutions like Community Server and SharePoint/Exchange seem to make things a little easier as they are based on membership across the platform. I have not read Anthony’s book yet, it is on my list. - Kevin Tunis

Just realized I did not post a link to that post http://theknowledgedepot.blogspot.com/2008... - Kevin Tunis

Check out SharedCopy.. Markup every page and easily share it.. - Stefan Lafloer from Bookmarklet