"Retailers are making breakthroughs in understanding their customers’ minds. Here is what they know about you"
- Kol Tregaskes
from Bookmarklet
I go to shop knowing what I want to get, and rarely deviate.
- Tinfoil 2.0
Me too, I don't browse for no reason.
- Kol Tregaskes
Thats a great graphic, and an interesting article those scoundrels...now where did they put the milk, .nor can I find the Bacon counter.. I know I'll 'follow my nose..
- Jason
@Kol - have you ever been to Fry's electronics...... :D
- SnakeDoc
Fry's has a huge impulse item wall before check out on both sides... they have a dang good selection of candy there!
- Trish Haley
Very interesting article. Thanks for sharing it, Kol :)
- Jemm
Wow, cell phones as locational data leaks ... sort of an anonymous web bug for large retail stores that can be used to track dwell time & location.
- Andy Edmonds
I hate shopping at Fry's. Believe it or not, they generally do not have what I am looking for. What they do have, I am able to find online for less, so my Fry's trips are mostly reserved for when things are truly sideways and I have to do something, anything, now.
- Robert Miller
We understood that, supermarkets learn from customer experience management (CEM), but they use it for their own benefit, not for the customer's.
- Uğur Özmen