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Kevin Pedraja
Seattle-based PR guy who loves gadgets, the Red Sox, photography and bacon. Not necessarily in that order.
@ComcastBonnie OK. So, is that a problem at the pole?
@ComcastBonnie Yes. So, it looks like everything below 52 is OK. Above 53 is borked, but not consistently. Some wrong, some black, some OK.
@ComcastBonnie I'm not getting any error messages. Channels just aren't where they're supposed to be. Tune ESPN, get BET, for example.
@ComcastBonnie Nope. And I just did the guided set-up thing with the Tivo again, too.
@ComcastBonnie Channels not appearing where they're supposed to or not at all. I have a TivoHD with a cable card. I'm in Seattle.
@ComcastBonnie I was emailing with George Lunski. Last word was 11/13. He was supposed to get back to me.
Comcast has let me down. Rep's promise to look into channel problems has led to ... nothing. Repeated follow-up emails ignored. Craptastic.
If Tivo made a DirecTV box, I'd drop Comcast tomorrow.
@ComcastBonnie Can you? I've been waiting a week since my last exchange with a Comcast rep. I've asked for updates and gotten no response.
Quick response to tweets is nice. Quick resolution of problems is essential to keeping a customer. Hear me, Comcast?
You know what I would like? If I could shop for something on Amazon and filter the results based on which items are eligible for Prime shipping.
RT @Xconomy: Under the radar--12 Northwest company financings you haven't heard about: http://www.xconomy.com/seattle...
I'm not hugest Google fan, but I do love SketchUp.
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My kitchen as I would like it to be.
- Kevin Pedraja
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