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Landor Associates › Likes
RT @innovate: Steve Faktor of American Express - http://www.business-strategy-i... -Optimizing Innovation- #amex #innovation #MENG
Landor Associates liked this
API worlds are quite wondrous indeed. APIs leading us to a glorious new world. (Post from Scobleizer.com). - http://scobleizer.com/2009...
Kevin Tunis, Micah Wittman, Susan Beebe and 11 other people liked this
OMG, is Scoble back on FF?
- Dave Hodson
He's cheating! :P
- Angus Burton
no, he's just importing his Blog into Friendfeed.. that is allowed on his week off, isn't??
- Jaap Willem
I don't get it. So blogs are back now? You change from week to week Robert I never know what's going down.
- Mark
He's taking a break for a week and focusing on blogging. He says he's been a bit too caught up in real time.
- Angus Burton
The best way to know what's going on is to think for yourself ;)
- Colin
Ah ok, its just cos the other day we were talking about being a thought leader without having to blog, and now the blog posts are coming thick and fast and real time discussions are slowing down from Rob
- Mark
:p Well for weeks rob has been trying to get people to come over to Friendfeed from twitter... well we are here :p
- Mark
I don't know who to listen to, yestersday Loic proclaimed blogs are out of fashion, today Dave Winer proclaimed blogs are coming back because twitter is too limiting to thoughtful discussion. A few days ago Robert was talking about not needing a blog to be a thought leader. A few months ago twitter was the next big thing, then it was Friendfeed and now its wordpress blogs again? Aggh :p
- Mark
What do you think Mark?
- Colin
I think I'm probably the little one in the picture http://cache2.asset-cache.net/xc...
- Mark
louisgray.com: Blogging Is Still the Foundation In A World of Streams - http://www.louisgray.com/live...
Daniel Rowley, Derrick, Landor Associates and 36 other people liked this
So blogs really aren't dead? :P (I just had to say that cuz it's just so annoyingly funny!)
- Susan Beebe
Oh yeah, I remember blogs!
- Josh Haley
Soooo... it's like hundreds of tweets smashed together to form..... *goes off to look up the dictionary*... errrr.... it says here 'paragraphs' and 'articles'... You crazy web guys. You and your fancy-pants 'blogs'.
- Johnny Worthington
All I'm going to say is that I like coherent thoughts and I can't see why anyone wishing for some insight would ever turn to a paraphrased half-thought filled with @'s and #'s and tinyURLs.
- Mitch
And yes, I shared my "blog" post here with "you guys" despite the fact the comments won't get streamed back. *SACRIFICES*
- Louis Gray
Louis if I give you my phone number can you text me a summary of your article?
- Mitch
Just a "status update" of your thoughts please. I can fill in the rest with my imagination until I get distracted by the next thing in my FF stream.
- Mitch
Louis, have you tried the "social media comments" function of Disqus? It should pull tweets and friendfeed comments like these to your blog. It doesn't really work for me (don't know why) but it works pretty well at Mashable.
- TobiasVerhoog.com
Tobias, I have not turned that on. I am not sure if it's all set for "old Blogger" installs, but I will take a peek. Thanks.
- Louis Gray
Helvetica-tized FriendFeed Logotype (and others!) - http://typemicah.com/index...
David Emmett, ★ Soner Gönül, Steve C and 54 other people liked this
FriendFeeders, I've been working on incorporating Helvetica Neue into [new] logotypes for the social media sites that I participate in. Consider it an experiment in Helvetica. FriendFeed is one of my favorite...in terms of both communities that I participate in and logotypes that I've created. By the way, I'm not knocking the current logos of any of these companies...and realize that all of my solutions in this series are one-sided (i.e. they did not result from communicating with a client). They're just an expression of my love for places like FriendFeed as well as a way for me to pursue my own artistic endeavors. I hope you like them. Oh, and I'm also available for work, if anyone is hiring ;)
- Type Micah
from Bookmarklet
BTW, it's also a set on flickr: http://www.flickr.com/photos... :)
- Type Micah
lovely set
- Lindsey is Fierce!
Thanks for the kind words, Lindsey! And thanks, all, for the likes.
- Type Micah
I'm a fan as well, great set.
- Andrew Trinh
Thanks, Andrew; I appreciate your saying so!
- Type Micah
Great set, Micah.
- Rick Cogley
Thanks, Rick et al.
- Type Micah
Really nice, Micah.
- Micah Wittman
Good use of type. I like how the E's give the impression of lists (since FF is an aggregation service).
- Alexander Grundner
Thanks for the comments and feedback; I've added about a dozen or so since originally posting this and am happy to have heard from some co-founders :)
- Type Micah
Nice work on the additions, too.
- Rick Cogley
Thanks again, Rick :)
- Type Micah
#wolframalpha "Making the world's knowledge computable" and going supernova on Twitter too http://www.wolframalpha.com/screenc...
Landor Associates liked this
Walter Landor - vintage video interview from 1977! | Logoblink.com - http://logoblink.com/2009...
Landor Associates liked this
Social media is a gift for branding. But it isn't for marketing, yet. The internet connects, but rarely creates initial desire. #brandchat - http://twitter.com/brandco...
Landor Associates liked this
A Video Prank at Domino’s Damages Its Brand - NYTimes.com - http://www.nytimes.com/2009...
Silver Hage, Rajiv Doshi, Anthony Farrior and 77 other people liked this
When two Domino’s Pizza employees filmed a prank in the restaurant’s kitchen, they decided to post it online. In a few days, thanks to the power of social media, they ended up with felony charges, more than a million disgusted viewers, and a major company facing a public relations crisis. In videos posted on YouTube and elsewhere this week, a Domino’s employee in Conover, N.C., prepared sandwiches for delivery while putting cheese up his nose, nasal mucus on the sandwiches, and violating other health-code standards while a fellow employee provided narration. The two were charged with delivering prohibited foods. By Wednesday afternoon, the video had been viewed more than a million times on YouTube. References to it were in five of the 12 results on the first page of Google search for “Dominos,” and discussions about Domino’s had spread throughout Twitter."
- Thomas Hawk
from Bookmarklet
OMG, that's freaking gross
- Rahsheen ™, Coach of FF
This is like Michael Phelps. Why tape or take pics of yourself doing something that can be your demise?
- Shevonne
Customers are not the only source of bad buzz for the brands...
- Aurélien
I bet this seemed like a good idea at the time. What idiots.
- Kreg Steppe
criminal arrests and now a civil lawsuit. Not smart.
- Thomas Hawk
You can mess up your life and your brand very quickly online. Glad these two people aren't making food anymore.
- Robert Scoble
I've only ordered pizza delivery from Domino's once in my life. Never did that again because if I'm at home, I might as well cook something.
- Morton Fox
Vile. I'm so glad I don't order from Domino's right now. *adds this story to the why you need to monitor your social media presence even if you don't have one on purpose file*
- Leslie Poston
Such an endemic problem in the fast food business: young people, first job, bad management, insufficient training. Add in social media and you have quite an explosive dynamic. What should/could Domino's corporate do?
- Francine Hardaway
I just ate a Domino's pizza :|
- Parth Awasthi
Yes in the viral webs it's a lot harder to quietly fire idiots like this. Dominos needs to a) do it publicly, and b) launch a whole "see how clean we are campaign".
- Ryan Stanley
This is why I link to the conversation @dsilverman -- in this case the conversation here is just as interesting as the news item. Also, this is why you need to hire smart people if they are going to post stuff online. You no longer have any control of our employees and whether or not they talk with the public. So you better hire well and train them for the new PR world.
- Robert Scoble
"As the company learned about the video on Tuesday, Mr. McIntyre said, executives decided not to respond aggressively, hoping the controversy would quiet down. “What we missed was the perpetual mushroom effect of viral sensations,” he said." - A lesson every company needs to learn about the Internet
- BCK
Even more "ick" than previously thought of the company (buy local pizza!). Reminds one of http://www.crunchgear.com/2008...
- Shane Curcuru
...but it makes me wonder about the food "security" of ALL restaurants. you think Domino's is the only food chain with sketchy employees? This is the best argument I've seen for cooking at home. Hello Food Network.
- Landor Associates
I think Domino's did as well as they could handling this. They seemed to get on it pretty early. I'm not sure that there is much else that they can do. I don't eat Dominos pizza generally speaking, but this video wouldn't keep me away from it. This could happen to any company. Remember when that woman faked the finger in the chilli at Wendy's?
- Thomas Hawk
I stopped going to the local Burger King because of racism. I also stopped going to the local Taco Bell because the manager yelled at me. I'm not even going to speculate on what they've been putting in my food. Fast food chains really don't have much control over their employees beyond firing them when something bad comes to light.
- Morton Fox
It was disgusting. A lot of damage control to do with the credibility of employees under scrutiny.
- Kannan
Looks like they weren't able to avoid the Noid.
- Rob
Domino's fiasco also about video camera/phone in workplace? Many folks are not allowed. I think we will see a growth in corporations taking cell phones @ the door similar to schools.
- Catholic Meme
Problem is we never know about this kind of stuff until after the fact. And the brands are at the mercy of franchise managers and the potential psychos they may have hired. Could be *any* food service provider.
- Ryan Stanley
@Shevonne: I think they did it because they thought it was funny...
- Landor Associates
that's all well & fine, but I can't remember the last time I ate Domino's on purpose... they're like pretty much last on my list of pizza options
- Krikit Media
This will also force more businesses onto social networks. If I worked at a large brand with millions of customers I would have teams online that would work just to make sure that if something like this does happen that there wold be people to answer it.
- Robert Scoble
I don't think it's wise to assume such acts are rampant across fast food chains and yes having an online team for such large organizations is a must. So how do you think they handled the situation ? what could they have done better ?
- Mayank Dhingra
Trust is a big issue. Over the years we've placed a lot of trust in others who prepare our food. Anyone remember when Julia Child accidentally dropped a chicken on the kitchen floor, placed it back on the platter and chortled "no one will ever know."
- J.D. Deutschendorf
Robert is right, all these exposes seem to be happening via social media, yet businesses still have to rely on traditional media for their damage limitation.
- Iain Baker
Iain: businesses have no clue anymore how stories are built. The quotes from the Domino people demonstrate that. They assume that bloggers or Twitterers with 15 followers don't have any power. I know they do.
- Robert Scoble
Iain: when I quit Microsoft I told 15 people and in three days had millions of media impressions, according to Microsoft's PR firm. 15 people can DESTROY a brand, if they have something like these videos in their hands.
- Robert Scoble
Wow, this is a great example on so many fronts. Think before you act, Think before you POST (most certainly)... and Aurélien makes a great point about customers not being the only source for publicity with Robert really fleshing out some of the reasons why. AND this is why I love FF... so many great comments describing varying facets and the ripple-effect this type of medium now offers.
- Ken Stewart | ChangeForge
@Chris White. Zachry's does make damn good pizza. it's also a coop with a majority of the business owned by it's employees. I'd think employees would have a strong incentive to make sure that this sort of thing would never happen there. Their Mediterranean pizza is amazing.
- Thomas Hawk
Robert: Absolutely. We're going to see more of this sort of thing happening, can't understand why firms aren't preparing strategies to deal with it.
- Iain Baker
Iain: most businesses think this stuff is unimportant because it seems "small." Businesses are committees. Ask 100 people whether the New York Times is important. You'll hear 99 yesses. Ask them whether some Twitterer with 15 followers is important. You'll probably hear 87 nos.
- Robert Scoble
Chris: objectivity is overrated.
- Robert Scoble
Hmmmm, I don't think it's a question of making social Media important, it's about recognising that information and news, good or bad, flows freely along whatever channel it can find.
- Iain Baker
Paging the Darwin Awards.
- Mike Doeff
BTW, I noticed no one has posted the video. Here it is! http://www.youtube.com/watch...
- Andrew Baron
What a silly couple. Didn't they know they were getting into trouble? Or maybe they wanted trouble and attract attention to something... uhhmm... I wouldn't be surprised if we see these two running their own show on MTV.
- Alexis Bellido
Domino's video response http://www.youtube.com/watch...
- Valeria Maltoni
Valeria: good response.
- Robert Scoble
I wonder how much this really "damaged" their brand. They don't make very good food. They are a bottom-rung fast food joint. How much do people really expect from them to begin with?
- Jeremy Brooks
@Chris White: If you are close enough to get Zachary's, you are close enough to get a real pizza from Lanesplitter. ;-)
- Jeremy Brooks
The response from Dominos is going to be text book. Here's a discussion of why: http://beta.friendfeed.com/scoblei...
- Robert Scoble
Sorry, here: http://beta.friendfeed.com/scoblei...
- Robert Scoble
Kamikaze 2.0!
- Dimitar Vesselinov
Urgh *barf* :(
- Tyson Key
Based on the photos, these two aren't 16 working their first job.
- Bill Sanders
So the question I have at this point is which SNL cast member gets to play Kristy in the reenactment of the skit this weekend on snl?
- Thomas Hawk
they may call in the big guns for that one - another gig for Tina Fey.
- Karma Martell
Where's the video?
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Frustration with PR Sites Kills Media Stories, Usability Studies Say - http://www.micropersuasion.com/2009...
Landor Associates, Steven Cains and Sampad Swain liked this
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