Is One Click a setting in your link resolver (a "I'm feeling lucky" setting)? - Stephen le Francoeur

We have 360 as our link resolver and we use one click for everything but PubMed. - maʀtha

we do summon + 360link one click. Marta are you using outside tool with pubmed? I didn't realise you could selectively do one click by source. was wondering abt that when we go next to setting up pubmed - aarontay from BuddyFeed

We had to fight with Serials Solutions to get them to do it. PubMed outside tool linking won't work with one click. I think that SerSol had to turn it off for us. - maʀtha

Thanks matha good to know that can be done if you make a big fuss. - aarontay

Stephen, in 360link, one click option means if 360link is able to generate a article level link via openurl, it will automatically send you there bypassing the link resolver screen with options. If multiple article level links exist , it will send to the first one listed (you can order them). Usually libraries only turn on a "helper window" which is a top frame with links to go to the link resolver screen just in case the openurl link resolution fails, users won't be stuck. - aarontay

Aaron, yeah, that's what I thought she was talking about. We have the same option in SFX but have never trusted SFX enough to turn it on. The knowledgebase just isn't that reliable, and the implementation of OpenURL in various databases (hello, Gale! hello, EBSCOhost) is just too buggy and unpredictable. - Stephen le Francoeur

Gale is terrible - maʀtha

We do not use a one click option for our discovery tool because having the link resolver screen makes it easier for our users to understand what they're seeing in the search results. Plus, if a link is broken (which it often is), we can spot it and report it. - Chris Z.

I was reading some study that said 50% or something of users were stuck at openurl screen & didn't click on any link. one click saves users from needing to think and I suspect if there were multiple options they would go for the first one usually anyway. but yeah broken links is a problem that is what the helper window is for I suppose to guide them back to the link resolver screen. - aarontay from BuddyFeed

my experience testing using summon as the origin recently. swets is worse followed by ebscohost then proquest. gale is not too bad but is often unable to distinguish and keeps throwing you to a search with multiple hits , one of which is what you want. - aarontay from BuddyFeed

I don't know how to explain this simply, but the only way you can access EBSCO links in Primo is using metadata from other providers that happen to appear in EBSCO. For example, a search in Primo on Berlin Wall would bring up an article from OneFile. When you went to the SFX screen, you would see a link to OneFile and a link to Business Source Premier. - Chris Z.

The problem we had (and still have often) is that when you clicked on the link to BSP, you would get an error message. The reason is because there was enough metadata from Primo and metadata from SFX to link the article to BSP, but if the Gale metadata for Primo had parentheses in the title, the link to BSP would break because EBSCO didn't have the parentheses. - Chris Z.

For example: an article from the Economist in OneFile would be titled "Berliners see red.(Brief Article)" in Primo's metadata. But if you clicked on the SFX link to BSP, you'd get the error message because (Brief Article) is not in EBSCO's title. - Chris Z.