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ωαřмaiden ❤Marrit Woman❤
What lives in your Access Services department (if you have such a department)? If you don't have an Access Services department, where do functions like Circ & ILL live? (I'm pitching dynamiting our department, and would love to have a bunch of different models to describe.)
we just have one public services department with different things divided amongst librarians. circ and pr live with one librarian, ill and emerging tech live with me, instruction with another librarian. but I'm interested in hearing what else is there as well (especially after talking to you :) ) - Sir Shuping is just sir
Access Services includes Bookstacks, Circulation, ILL, Acq/Tech Services for this building, and Reserves. We're pretty traditional tho. There are 2 librarians (head of ILL, and head of Access Services) and everyone else is staff. - Hedgehog
We are currently traditional - Circ & ILL only, though. (We moved Stacks to Materials Processing - our tech services department - a few years ago, and more recently just moved course reserves over to Materials processing). I just talked to Susan at Appalachian State since I knew they blew up their model a few years ago; they merged Circ & reference; ILL borrowing lives in Acquisitions and ILL lending lives in Collections Management with stacks. - ωαřмaiden ❤Marrit Woman❤
At Baruch College, Access Services includes all circulation (books, videos, technology), course reserves, and interlibrary loan. We have a Collection Management Division (that's where I am now) that includes tech services, cataloging, etc. - Stephen le Francoeur
Circ and reserves, plus tech borrowing (laptops and the like). I think that's it. ILL (and doc delivery) lives in tech services and shelving is in facilities. - ellbeecee
circ, reserves, ILL, shelving - lris
Thanks, all - keep 'em coming! - ωαřмaiden ❤Marrit Woman❤
Ours is circ/reserves, media, ILL and document delivery, shelving, compact shelving facility. - kaijsa
Head of research services oversees reference services and library services. Library services is ILL/doc delivery/ e-reserves, robotic onsite shelving, circ, and now kind of acq bc head if collection development retired and is not being replaced immediately. I'm assuming shelving is handled there as well? - RudĩϐЯaЯïan from Android
circ includes reserves (and e-reserves), shelving and stacks. pitches in sometimes with periodicals and even cataloging/liaisons if the jobs they need done suit our students' training and we have the hours to spare. ill is officially under colldev, works closely with us though. our consortial lending/borrowing is circ, rather than ILL. - Marianne
Access Services consists of circulation, shelving, reserves, ILL, facility maintenance, room and equipment reservations, and electronic resource access. - Kathy
Circ and ILL cohabitate near the front door but are independent. Shelving is done by students who work for the collection management person who lives close to cataloging, but makes frequent forays abroad. Reference librarians hang out not far from circ/ill when the Reference is In. We don't actually have departments. Being anarchists, we must have blown up long ago. - barbara fister
More interesting was doing away with the concept "technical services" which lives on in legend if not actual structure. - barbara fister
MPOW (public library) reorganized massively about three years ago and now we have divisions into which the departments have been slotted. (1) Public Services Division comprises Information Services (formerly, Adult Services), Youth Services, Studio 270 (the teen room) and Circulation Services. (2) Access Services Division comprises Technical Services (which includes ILL), Collection Services (aka Collection Development), Materials Handling (check-in and shelving), and Library Applications (a new department made up of two people who broke out of IT). We have more divisions, but those two cover the bits you mentioned. - Betsy #TeamMonique
Circ is part of "Library Research and Information Services", along with reference/infolit/liaison - basically it's all the customer-facing stuff. ILL is part of "Support Services" which also includes all the accession, cataloguing, plus the IT stuff that didn't get taken over by uni IT. - Deborah Fitchett
Our Access Services Dept includes ILL, Circ, Reserves, document scanning and delivery, stuff like that. - Joe Boone
We don't have Access Services, just Circulation. Circ does check-in/out of reserves, books and pop media. Circ student workers shelve and shelf-read (in theory) ILL lives in Reference and has student workers for lending/borrowing. We have a second Circ area in the Listening/Viewing Ctr that does media circ & reserves and stacks maint. for the third floor. - ~Courtney F
We have an Access Services + Undergraduate Education department which includes the following "teams": ILL+Document Delivery, Undergraduate Ed, Circ/Reserves/Facilities and Security, and Resource Access Services (aka Cataloging) - Galadriel C.
I'm so intrigued by Galadriel's model there, I think rolling undergrad ed / FYE services into Access Services is really interesting. Access Services as MPOW has Circulation, ILL, Stacks Maintenance and Reserves. - Amandadon't
Amandadon't - I've only been here 7 months, but I too find it interesting but I don't know the history/politics behind the move other than that there was a medium-sized re-org 2 years ago. UConn doesn't have a reference desk (has consultation rooms, librarians on call, extensive chat coverage, etc.); so, Undergrad Ed. librarians help cover the "iDesk" (circulation, reserves, etc.). - Galadriel C.
AS= circ/reserves/laptop lending/ILL (includes direct borrow system)/guest computing (we allow the public to access computers and internet)/security gates/off-site shelving facility/stacks/self-checks. Circ used to do the video loans but that was moved to a newly created media services unit. I was just communicating with a public librarian in NZ who told me they are eliminating the circ desk. All loans will be done by self check (they are at 95% self check - by contrast we are at about 60%); no one sits at a circ desk - all personnel are in public areas providing direct assistance - and support at the self checks. For any issues (fines, lost items, etc) patrons are directed to an admin office. Sounds like an interesting model. - steven bell