I have no idea what that means, but it made me smile. - lris

I'm cancelling many titles and pulling out packages that were being funneled through this vendor in a losing battle to stay within my budget. Our service charge will no doubt be increasing as a result. I'm sure they want to make sure I'm aware of these most dire consequences :) - Jen

You could always offer to switch to another jobber if the service charge goes up. - Kirsten

Nice idea Kirsten - will keep that one up my sleeve. - Jen

Keeping fingers crossed...but think service charge is still a lock. Thankful for good, longstanding relationships with said serials jobber. - Jen